Xiaomi India — Spare parts not available

Address:

600034

Dear sir

I have redmi note 4g and few days back doter board got damaged and i approached your service centers in chennai and reply no parts and it will take 15-20 days and it has to come from china. There are four service centers two are run by tvs electronics in chennai and other two private - one velachery and other anna nagar always ph does not function,

I spoke to your service centres in bangalore and hyderabad there also no parts.

I really surprised without spare parts availability how phones are sold in india. This is not only case of redmi note, mi4 also.

I had decided in future not buy your products since, you do not manufacture in india and availability of spares - nil. Even charger is not available.

Please launch your product with sufficient part availability