Xiaomi India — The unnecessary delay of service from the service centre

Address:

Kolkata, West Bengal, 700026

Model name-redmi 2 prime, error-front and back camera. I have given the mobile for service on 11 th may 2016 in infotel services, 1a andul raj road, hazra, kolkata-700026, which is an authorized mi care. But after 19 days of keeping the phone with them they are still telling that the parts is not available even if during receiving the phone they told it will be given within 15-20 days maximum. Now they are just denying the fact and talking in an unethical manner. My jobsheet number is-ish03555 and imei number is [protected]. I want my phone to be fixed in few days.