Xiaomi India — Things ignored under warranty period

Address:

Mumbai City, Maharashtra, 400067

Xiaomi Mi4
Shell crack damage is considered under warranty period but the unsatisfactory answer from service centre saying that a shell is a net covered slot of the front speaker. Is the estimate of Rs.9, 000 is feasible for Rs.15, 000 phone? And that too its hardly 15 days. As the back panel was faulty due to manufacturing defect, it was under the replacement category. The whole matter will be presented to CONSUMER COURT.