| Address: | Surat, Gujarat, 395006 |
Dear sir,
I purchase mi note 6 pro 15 days ago. Previous day, after lunch when I took my phone and open it. display half show and otger half didn't show anything so I go to service canter of mi. A person of service canter tell me .your display is inner damage.i told them nothing happen accidentlly or any other causes from my side.if accident happen then outer display must be broken..but there is no scratch on display..
Service man told me you have to pay 6000/- for display ..
As per mi warrenty terms if screen accidentlly damage, liquide damge then it's not under warrenty ...but in my case nothing happen to this type of it...it's just stop working.
I told service men, you find any type of outer scratch or damage on screen, then how could you say that it's accidentally happen..then he told me that talk to customer care.
I call to customer care but they also not proper answering ...
In now days mi is pioneer in Indian market but service is not good...
In last, I am self respected person, if really accidentlly damage then i never complain. But it's bcz of other issue..
I have a complain ..plz solve it ..
Sn no-20320/88XV03240
My contact no-[protected], [protected]
[protected]@gmail.com
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