Xiaomi India — Under warranty Phone submitted to service center; resolution not provided till date

Address:

New Delhi, Delhi

I have purchased RED MI 1S, IMEI #[protected] phone around eight months ago and it suddenly stopped charging one day. I called Xiaomi service center and they have provided me with the addresses of authorized service centers in Delhi NCR; however, most of them are either closed or stop taking under warranty phones. Finally Satyam Communication in Sec-18 Noida agreed to take my phone and after evaluating my phone they have told me that mother board of the phone needs to be replaced which would take around 2 weeks. I have submitted my phone on 17th Aug and already visited them twice to enquire about my phone, every time they asked me to come after 1 week as part is not available and they never pick up the phone at service center.