Xiaomi India — Unprofessional Service - Regression Defects..!!!

Address:Chennai, Tamil Nadu

I have a Redmi1S which I bought by last week of Jan 2015. From beginning itself I faced heating problem and some software defects... Five months later, my mobile stopped in charging often...and at the end of fifth month it completely not getting charged... I shown to service centre TVS Electronics, Chennai...they tested the Battery and told that they could not find any problem with the battery, had to check full board and charging port... for that they asked 5 days to resolved... as they said after 5 days they have resolved by changing the mother board...but..now...the speaker is not working in that same mobile...!!! So, again I went to the same shop TVS Electronics, Chennai... Again they did the basic testing and basically understood that board is working abnormally... need to recheck the board again..! I informed that I was just serviced this mobile and this problem regressed after changing the mother board..! They didn't care and asked to wait me for few more days to resolve this problem...Now am waiting to get my phone... Praying godfor not to create any more regressions..!!!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information