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Xiaomi India

Xiaomi India — Want replacement of redmi note 3 32gb

Address:700156
Website:www.mi.com/in

I have ordered Redmi MI note 3 32 GB from MI official website and it got delivered on 3rd August 2016. Now, today (19th August 2016), it suddenly stopped and there is no display.
When I have discussed with customer care, they are saying that its a 10 days replacement policy & I am not eligible for a replacement.
My question would be delivery of a faulty product is also as a part of their policy? I phone cant survive even 15 days.
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Comments

When i watch movies the phone gets hnged and couldnot get restart. This phone is a crap. I have redmi note 3 purchased on 12may. I cant handle it. It hangs almost daily and is hanged till the battery is finished.
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