Xiaomi India — warranty rejected by service center

I bought a poco x2 on 20/03/2020. After 2 month o[censored]se there is a touch problem (Auto touching). I went to service center after took an appointment between 12-2pm. They took some pictures and sent to their head office. After 4-5hrs of waiting they said my phone was not under warranty in lockdown situation i was harvested badly. And also charged me an amount of 118 rupees. Please help me sir...
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May 30, 2020
Updated by Sourav170697
No resolution yet..
May 31, 2020
Updated by Sourav170697
Ye chutia website hai ye to khud hi ek fraud hai
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After 1 year 2 months My poco x3 pro mobile got switched off automatically while it was in my hand and when I gave for repair at local repairer (gadag-karnataka) but didnt work. After that i got news that handset is being replacing in mi showroom (Hubli) but they rejected due of repairing done before by tried replacing IC in mother board. But I requested them (mi) please do replace it though it's not useful to me and even them also but didnt accept it. I request you take this serious note that i would not given to repairer if didn't get switched off on its own, it's company manufacture defaults and they should bare the cast of it or replacement with other handset. I request you kindly do the needful at the earliest.

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