Xiaomi India — warranty service not provide

Address:

Rabindra nagar uper bagdogra, Darjeeling, West Bengal, 734014

I bought a handset just two months ago. Today morning when i set it on charge for 2hours, i found that it's not working as it turned off. And also it bent literally. To find solutions, i went to mi service center near sevoke road. They told me that the charges to repair the handset is approximately 11385/-. As per my concern i know that a handset which is in warranty when damaged or other issues happened, it is companies duity to provide free service to customers. So, why should i pay for this???
My job no - wxin[protected]
Purchese date - 12.05.2019
Model - redmi note 7 pro 4 gb 64 gb