Xiaomi India — with in 6-7 month mobile battery blast and service center officer not ready to accept it

Hi
I have perches redmi note 4 mobile in feb 2017. Last week suddenly phone battery is blast and it will damage the screen. I went to service center it will deny the problem. They tell if you want change battery it required rs 1200. And we will not provide the guarantee for that battery.

I have perched 7-8 redmi phone. But i think it big mistake for me trust on redmi.
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Your service center is creating drama for repairing my phone under warranty. they r crapping tht u should have aadhar name and bill name same but i orderd my phone on my different name which is not my official name. n i dont think is it compulsion to buy any phone on AADHAR's ID. wtf is it.. plz resolve it or i will complain u in consumer forum..
Bala Subramanyam Reddy's reply, Oct 19, 2017
hi call customer care and raise a complaint, i think any govt photo id will be valid in service center but that name should be match with the id and mi account details.
You gave me a bad charger please replace me with the new charger
Bala Subramanyam Reddy's reply, Oct 19, 2017
Hi carry your invoice and govt photo id proof to near by service center they will surely help you with that.

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