| Address: | Burdwan, West Bengal, 713305 | | Website: | Mi.com |
One of the cheap and dissatisfied worst service given by you.. I ordered one mobile redmi 3s prime, when I use the charger to charge my mobile become so heat and after that charger not working .when I Call customer care on 3rd day, they 1st said that charger can't be replaced you have to send the charger on your price to Bangalore.on 7th day of purchase when I told them to replace the phone because of heating problem they said that you have to send the screenshot by make it 47 degree Celsius of battery heat.On time of charging 44 degree temperature, I can't able to hold my mobile and they said to send screenshot with 47 degree heat .haha. Means game is played in very strategic way. After that when I said that heat is increasing. They say the replacement policy is end now this is the 11th day of your purchased date.If company wouldn't want to replace, then why you all buzzing all around about replacement policy and good service.Order no.[protected] Was this information helpful? | 
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