Xiaomi India — xiaomi mi smart water purifier

I purchased a xiaomi mi smart water purifier in oct'19 which stopped working within 2 months. Following up with local service center & toll free number service since 11 dec'19 still they were not able to solve it and after continuous follow up on 21st dec'19 they asked me to buy new all three filter and one extra filter to be put externally. I purchased drinking from outside for minimum 15 days. After a lot of follow up with them somehow i got the filters changed. Again after 1 month it stopped working and the same procedure was been followed by me like filling their online forms with complete details, than calling their customer care and again narrating them the entire story and providing them the same complete details. Again for 20 days i purchased drinking water from outside. At last they asked me to buy one more extra external filter. Since i had no other way i paid them and purchased the external filter. It did not end there again just before lockdown it stopped working and till date i. E 14th may'2020 i purchased water from outside and again all same long procedure of 7 days to file a complain to them was initiated by me and today i. E 14th may'2020 the service person came to me with one filter and asked me to pay rs 2000/ again. Having no other way i need pay them. When i asked their service person is this happening with me only, the frustrated service guy told me that all xiaomi mi smart purifier users are facing this problem and he is also fed up of listening to complain everyday and the company is not helping in any way. The xiaomi people has made a recurring income business by providing all these low quality product and selling the parts to their customers again and again.