| Website: | brought from ebay |
I brought the xiaomi redmi note 3 from ebay in september 2016. I am facing a lot of problems with the product.
1. Cannot connect via USB.
2. mkv, avi, mp4 video format not supported.
3. was not able to use earphone because then it goes to google voice search.
i called the xiaomi customer care. they suggested a few options like the activate developer option, etc., but what i am asking is why is that i have to do that when i should be able to connect USB directly. the customer care was not very helpful. they did not seem to know what to do. they had no suggestion for the video or the headphone problems. finally asked me to take to service center which is 3 hour journey from my place.
the service people did the software..and i lost all the updates i had done.. now i am stuck at 8.0 and USING THE MOBILE LIKE AN OLD PHONE because when i update the whole problem returns. the service people told me not to update via wifi!!! so i am loosing all the recent updates. I DO NOT UNDERSTAND WHY I WENT FOR XIAOMI... shld have purchase something else.
i think i have lost the replacement period...i do not know what to do...i am stuck up with something that is not working well for me.. i had purchased it for rupees 12, 000.
NOW I AM JUST ADJUSTING WITH THE PHONE... NOT USING IT HAPPILY. i should have gone for something else...
they give replacement only within 1 month.
I WOULD LIKE THIS PHONE RETURNED. IT IS CAUSING MORE UNHAPPINESS THAN HAPPINESS. Was this information helpful? | 
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