Xiaomi India — xiaomi redmi 4 screen not responding | |
I have bought redmi 4 from a retailer shop at jagdalpur cg but as i open the box and switch on the device the screen was not usual the touch was not responsive everytime i don't know what is the reason then i contact with the shopkeeper about this problem and he say that he cant do any thing with it now i don't know what to do what should i do? The retailer said me this is not a fault of the software or the hardware so we cant do any thing? Now i dont know what to do with the handset because the screen is responding only for some thime and then start not responding.. Was this information helpful? | |
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This will open the hidden hardware test menu. Now test your touch screen by selecting the applicable menu.
If it fails, you might have an issue with Touch Screen. Also try cleaning the screen using IPA cleaner and see if that makes any difference.
MI phones are indeed of very poor quality, still Indians buy them in one second in Flash Sales on ecom sites!
You are not alone. Everyone who buys the phone from a retailer and faces out of the box faulty piece gets the same reply from the retailer, as what you got, "this is not hardware or software fault, we can't do anything"
If retailer has given you the warranty, take it to service center and pray to God that at least within 2 months the MI Service center shall repair the same.