Xiaomi India — xiaomi service centre earns money in warranty also, very cheap customer service centre neaver buy redmi phone

Address:

Solan, Himachal Pradesh, 173205

Hello sir/madam
Myself mukesh kumar ([protected]) bought redmi note 3 phone before 7 months ago. After 7 month its screen left to work but in this case also getting incoming call but not able to pick due to a minor problem which was a jack problem.
I went to tvs electronic ltd chandigarh which is authorized service centre of mi. They said we will inspect the phone and charge rs118 if any liquid damage.
Additionally rs 177 will take for software password unlock.
These charges was in warranty so you can see what is mi term policy in warranty.
I said ok because i have no option.
After inspection they said it is liquid damage and its motherboard and touch will replace which cost is around 10400.

Can anyone tell me if any phone motherboard get damage how it would be on and will get incoming call but was not able to pick due to that screen jack problem.
At last i decided to take phone back and went to local mobile shop.
Local shop engineer after inspection said that this problem occurred due to jack problem he replace the jack and after it is working fine.

Main thing to notice was that he took only rs 500 as charge.

So what can you expect from redmi and its customer support