Xiaomi — issue in xiaomi redmi note 3

Address:

Thane, Maharashtra, 400606

Dear sir / mam,

I have complaint against xiaomi mobiles, i have xiaomi redmi note 3 mobile imei [protected] which purchased on 27th apr.16.

Now after 3 yrs, 7 months, & 23 days facing issue in software due to which not able to use any functions due to some bug.

I think it is bug generated by xiaomi itself, wherein i have been forced to buy new mobile otherwise i have to do servicing by paying
Some service charges which may be between 1000 to 5000/-.