Xiaomi — My phone is not repaired yet

Address:	274001
Website:	www.mi.com/in

Hello,
i have a red mi 2 prime mobile phone i got problem of cant connect to camera and my phone was also stop charging. i submitted my phone at agrawal computer gorakhpur (UP) which is your company's authorised service centre on 30th june 2016. i did not get it repaired yet i called at your customer care he told me that xiaomi company call me within 1-2 days regarding my issue but they did not called, then i contact xiaomi via customer chat support then i come to that my complaint was not escalated yet, xiaomi's customer chat executive escaleted my complain and give me a complaint no. "[protected] " and assured me that this time xiaomi's concern team will contact me but they did not called me this time also. i am really desperate by this type of service from mi india.

name : krishna pandey
job sheet no. : JS[protected]
complaint no. :[protected]
complaint date : 17/08/2016