Xiaomi — Redmi 2 - got a stone in place of phone

Address:	110092
Website:	www.mi.com/in/service/online

1. I ordered Redmi2 from MI store in Delhi on September 20th (Order ID #[protected])
2. First I got a dysfunctional phone. The toll free number never connects and I had to find and go to xiaomi service centre to resolve the issue
3. I was asked to get the phone replaced, so I finally managed to contact xiaomi to pick it up and get me a replacement
4. The replacement phone package arrived in 5 days only, but there was a rock( a stone) in it.
5. Its been more than two weeks and I have not got any response from Xiaomi regarding the same. My money is with them, and I got a stone. They are not replying to my mails
6. Its been over 40 days and I am still trying to reach out to somebody and get me some resolution. My money is stuck with them. I want my money back ASAP.