Xiaomi — Redmi 2 hand set not working well

Address:

Thiruvananthapuram, Kerala

I have a problem in redmi 2 purchased on august 2015 through flipcart. So approached ascent technologies thiruvananthapuram for repairing the same on 20/05/2016 as per their information it is due to board complaint it will take 2 weeks for changing the same (It has warranty). I approached 3- 4 times the particular service center their replay is not satisfactory then i directly contact xiaomi but they havn't taken any action
Regret to say that xiaom's attitude is highly unprofessional

It already one month over but haven't recieved it yet

Please do needful