Xiaomi — Redmi Note 3 Poor Product No service

Address:

388120

I have purchase xioami redmi note 3 few month back.
The phone is crashed during update. I have visited to MI service center vadodara and request to repair it.
Same day almost 100 customers are waiting for submitting their MI phones.
Every body is annoyed with the response from service center they were saying we do not have components and it will take 2-3 month for repairing.
I also want to know if company is not having any stock for parts why they are selling this mobiles.
Meanwhile what customer will do without phone.
and if company is not planned for it they should refund money back to customers
After complaining to higher authorities after 15 days i received phone, .
After 1 hour o[censored]se it is overheating and abruptly shutting down. I contacted customer care again and informed to them they are saying you have to submit it again to customer care. They will not replace product.
MI is not having any value to customer. Never purchase MI products.