[Resolved] Xiaomi — Reg. claim of back cover of my mobile xiaomi mi5 | |||||
Sir, With due respect it is stated that i had purchased one mobile xioami mi5 gold 32g having imei no. [protected]with mi protect with the charge of rs. 24, 999/- and 1, 199/- respectively on dated on 02.08.2016 through online procedure against order id no.[protected]. The same were received by me from bluedart company vide tracking number - [protected]. Today, my mobile is fell on the ground during calling to one friend accidentally and back cover of mobile is broken/cracked but mobile is presently in working condition. My mobile with the above imei no is covered under the membership id [protected]. As per condition of your company, my mobile should be replaced/repaired. I am attaching some documents for your kind attention. It is, therefore, requested that my mobile may please be repaired/replaced at the earliest. On 16.03.2017, i mailed on authorised mail id i. E. [protected]@oneassist.in of xiaomi company but no response till now. Thanking you, Sumit kumar H. No. 206, d block, gali no. 5/2, Ganga vihar, gokalpuri, delhi Mobile no. [protected] Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
5 Comments | |||||
Comments
Dear Sumit,
Greetings from OneAssist..!
As per your telephonic conversation, you have confirmed that you have uploaded all the required documents and we shall keep you updated on the development of your case.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
Greetings from OneAssist..!
As per your telephonic conversation, you have confirmed that you have uploaded all the required documents and we shall keep you updated on the development of your case.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
Power bank is not usingg frm d vryy fst date.
Dear Sumit,
Greetings from OneAssist..!
As per your telephonic conversation, you have asked us to cancel the scheduled Pick-up of your handset as you are out of station hence your Service Request is also closed.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
Greetings from OneAssist..!
As per your telephonic conversation, you have asked us to cancel the scheduled Pick-up of your handset as you are out of station hence your Service Request is also closed.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist
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+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
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Greetings from OneAssist..!
We have checked our records and can see that our team has already sent you the email informing you to upload the necessary documents to proceed with your claim.
We have also arranged a call back for you to inform you the same over the call and to address your concerns.
We appreciate your patience in the interim.
Regards
Deepali
Team OneAssist