Xiaomi Technology India Pvt. Ltd. — Mi redmi 2 prime (mobile) hardware failure

Address:

Bangalore, Karnataka, 140603

I have submitted my phone on 14th may with problem of 2nd sim not working and as said by the engineer my phones motherboard had to be replaced which according to them they told me that it will take a week now it more than 15 days and still they are saying that we don’t have the part as the company is not sending us and because of this my work is suffering. Kindly send me a new handset or get it repaired as soon as possible. I want my handset now or else ill file a case against the company regarding the issue.

Customer name: ashish jain
Device type: redmi 2 prime
Service center name: xiaomi exclusive - chandigarh
Job sheet no. Js [protected]
Pending parts: mother board
Service center city: chandigarh