Xiomi Redmi — Redmi 2 phone, very bad costumer service

Address:	Hathras, Uttar Pradesh, 204101
Website:	www.mi.com

I have deposited my redmi phone to the agra service center, due to back camera problem and there agent there have assured me that i will get my phone back in 20 days, but now more than 30 days have passed and i havent recieved my phone yet. My 1 year warranty is over during this period. So now if i take my phone back i have to pay them for the same thing they have'nt repaired under warranty i am very unhappy with there service.