Xolo — Company fault but not response from care & service station

Address:	Surat, Gujarat, 395006
Website:	xolo.in/Support

Hi, i m a surat citizen,
I had purchase xolo black 1x from snapdeal online store when i get my shipment open the box and use xolo black 1x and no ring tone ion incoming call, just i call xolo care and they aren't able to solv this problem online then i came at service station mobile bazar (Surat) udhna, they take my mobile and till today not solv this problem
Now not xolo care responce me ane not responce from service station.


So plz action on this company & his all employee who gaven't response