[Resolved] Xolo — Heating phone and not give battery backup

charan sandhu

from Kolkata, West Bengal

Address:	South 24 Parganas, West Bengal, 700137
Website:	snapdeal

I buy a xolo black 3gb from snapdeal only one month use mobile get face problem heating very much and nor give battrey backup i show my mobile in xolo service center they open the phone and then they do software but still now the phone get heat and not give backup so what i do i cant understand please help me so do something and in xolo bvlack it hive launcher is not good during updating apps from playstore in mobile said command ui is crashed it allwas comes itand is responce is not good at all work slowly internet open slowly so pklease help me

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Oct 13, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2016

Xolo Customer Care's response Dear Mr. Sandhu,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in