[Resolved] Xolo — I want my money back or a new tab

Md Azharuddin

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

I am a very disappointed by the product of yours and the service's you guys offer. I have purchased XOLO qc800 tab from Amazon. It was dead after a month and I went to a service center at Khairatabad Hyderabad. They kept the device at their end and did nothing with it for 2 months. Anyhow they gave the device today and it is still not working. DISGUSTING SERVICE AND PRODUCT.
Need escalation matrix till your national business head. I want you guys to refund my amount.

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Complaint marked as Resolved

Verified Support

Sep 24, 2014

Xolo Customer Care's response Dear Mr.Azharuddin Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 05.08.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone Q800. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in