[Resolved] Xolo — Network issue in xolo black 1x | |||||
I purchased a phone Xolo black 1x from snapdeal for Rs10099. I got network issuecin it so i asked snapdeal for refund they told to visit service center. The service center person replaced the pcb of my phone because he himsel[censored]sed my phone for 2-3 days and encounterd network issues but still the issue is not resolved and they are saying contact your operator. Snapdeal is saying to get this thing in written but service center person is not giving anything. Was this information helpful? | |||||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Mar 08, 2016 Xolo Customer Care's response Dear Mr. Garg,
Greetings of the Day!
This is in reference to your email dated 02/03/2016, regarding your XOLO BLACK 1X.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
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My order id is[protected]
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(mayankgarg279 )
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal