[Resolved] Xolo — No response and service from xolo

Samtha SeGe

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I purchased XOLO Q1000 opus from univercell, Vijaynagar on 22/5/2014 just after a month a use its speaker was not working i gave it to univercell for service as i had warranty of 1 year. They gave after a month even after service its not working i gave for shrishti service they replaced 3 ringer and it is sent to xolo service centre for replacement of motherboard i gave it on 23/7/2014 till now its not returned and i am calling to G.Jeevithan Karnataka Xolo care head he is disconnecting the call. i am nethier getting response nor the service. i need replacement of my cell phone.

Mobile Model: XOLO Q1000OPUS
Date of Purchase: 22/5/2014
Mobile given to service on : 23/7/2014
Jobsheet number :[protected]
IMEI NUMBER:[protected]
e-mail id of xolo head: g.[protected]@xolo.in
xolo head phone number: [protected]

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Complaint marked as Resolved

Verified Support

Sep 19, 2014

Xolo Customer Care's response Dear Ms.Samtha, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 16/08/2014 regarding XOLO Smartphone Q1000 on https://www.consumercomplaints.in . As per our telephonic conversation with you regarding your complaint, it has been confirmed by you that you already collected your handset from the service centre and its working fine. Hence, request you to kindly observe your handset and if you will face any issue then feel free to contact us. Warm Regard’s Bharti Singh Rawat XOLO Care