[Resolved]  Xolo — Regarding service centre

Address:Dhanbad, Jharkhand

I don't know whom I blem about those people whom you offered your service centre at Bank Mor Dhanbad, Because those guys never working properly and they have very rude with there customer sorry its your cuatomer...I wanted to share my experience in xolo, its worst service which I got not directly from you But your those people are wosrt...I will never choose Xolo and never suggest friends too because they are coward, kamine apna manmani krte h sale...already I HV troubled 2 months before 5 months and now this time when I visited there for software up to date they just told me kal aaie, kal aaie, ...instead I went there 3 times as they told me kal aaie...unki kaun btaega 3 days me mere 300 khrch ho gaye and software up to date krwana me 150 lgte h...Really Solo provider you choosed worst guy for your serviece...same they did with my friend that time they broke that cell in frustration but what's the big deal they got money...mere colony my ek v xolo ya lava users about ni milenge...aplogo k lie ek suggestion h, ...until they will be working with you, you can't gave better service ...final word this time aplogo ne apna authority centre bht gande logo ko diye h...Hope for your better future.
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Nov 28, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Oct 09, 2016
Updated by Bikram Barman.
Your Authorized service centre doing worst work they never cooperate with ur customer and they are very rude...there mentality is about they are the order of the company but they forgot, hmlo handset buy kr rahe h to company chal rahi h...Kamine h wahan sare attitude itni h ki uska company h...company walon ki v itna attitude ni hoga but they have...what the heck...
I will never go there and phone ko todkr fek denge 10000 waste kre chuke h uske chakkar me...Samsung he acha h bro...they provide a great device in short priod...Hell your service and authorised centre...
Verified Support
Oct 27, 2016
Xolo Customer Care's response
Dear Mr. Barman,
Greetings for the Day!
This is in reference to your email dated 11.07.2016, regarding your XOLO Q600S.
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone
In response to your concern, we would request you to kindly revert with your contact number, device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
Verified Support
Oct 27, 2016
Xolo Customer Care's response
Dear Mr. Barman,
Ignore the previous comment.
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone
In response to your concern, we would request you to kindly revert with your contact number, device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
Complaint comments 

Comments

I want to reset the inbuilt features in my mobile.

Please let me know how to do it.

The phone is working perfect but not with the default features.

I had tried to change the default features earlier.No hanging or virus has been detected.
Xolo Customer Care's response, Oct 24, 2016
Verified Support
Dear Mr. Kaul,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

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