[Resolved] Xolo — worst service by service center and customer care call center | |||
i had submitted my phone at xolo service center one stop services parel.they took phone for more that 45 days and now they give me a same defected phone again saying that we don't have display of this phone, can you tell me why you are manufacturing a such a defected piece if you don't have parts of that handsets.service center manager mr. shahid shaikh assure me that if your phone is not reparable then i will give you replacement of same, and he gave me same answer in written also. i talk with prashant who is ASM of Mumbai regarding delay of handset repairing he told me that i will give complaint in police about you what is the use of your sercvice center and worst service center.and if i will not dgate proper handset with proper display i will give complaint in consumer court about all this mental harassment by prashant and shahid shaikh and xolo service center. Was this information helpful? | |||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Sep 26, 2014 Xolo Customer Care's response Dear Mr.kulkarni
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 16.06.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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