[Resolved] Xolo — Xolo era - not replace touch for more than 27 days | |||||
Work order number[protected] Work order date - 27/07/16 Imei number - [protected] My email id - karank. [protected]@gmail.com I'm karan from patiala-147001 (punjab). I given my xolo era mobile to xolo service center patiala for touch replacement on 27/07/16. My xolo era mobile touch is not replaced yet - 22/08/16 I call customer care 10-15 times, but no resolution given by xolo customer care and sevice center. Was this information helpful? | |||||
Sep 12, 2016 Complaint marked as Resolved Thanks XOLO,
Finally, After 40 days i got my phone from service center. working Great. Xolo customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Xolo Customer Care's response Dear Mr. Dhiman, Thank you for writing to us at XOLO Support. We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention. As per our telephonic conversation, we are glad to inform you that your device is ready. Kindly collect your device from the Service centre. For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at[protected] for immediate support. Regards, Satyaveer Yadav XOLO Care [protected]@xolo.in www.xolo.in Verified Support Sep 09, 2016 Xolo Customer Care's response Dear Mr. Dhiman, Greetings for the Day! We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention. We would like to inform you that we have tried to contact you on [protected] however, number was not contactable. We request you to share your alternative contact number or alternatively call us back on our customer care helpline number[protected] for any further assistance. Regards, Satyaveer Yadav XOLO Care www.xolo.in | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
91%
Complaints
1399
Pending
0
Resolved
1271
View all 1399 Xolo reviews & complaints
View all Xolo contact information
My phone is very slow working and all app are automatically closed plzzz help me and shourtout my problem
Thank you
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name and so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in