[Resolved] Xpressbees — Complaint regarding My shipment with AWB No: [protected]

NehaKShukla

from Gurugram, Haryana

Sep 14, 2022

Address: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune- 411014 Maharashtra, India

Website: www.xpressbees.com

My shipment with AWB No: [protected]. The package is out for delivery since 04th september 2022 and till date have not received my package. Everytime i just received the message that shipment did not fulfill as you were not available. Please note that this is not the case.I was available at my premises the whole day. I have called the delivery guy multiple times and he didn't answer my calls nor call back. My order is prepaid and still I am facing such an issue.

I have not received any call regarding delivery. It's been over 15days from the date of order. Its a mental harassment to the customers.

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Sep 15, 2022

Complaint marked as Resolved

I have received my product. The company has delivered it yesterday. Thank you so much.

XpressBees Logistics customer support has been notified about the posted complaint.

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Comments

Shubharthy

from Siliguri, West Bengal

Oct 8, 2022

I was supposed to get my sss parcel on 4th oct as per the estimatee delivery date showing on the xpressbees courier tracking section. But it was out for delivery on 5th oct. On that till 2:53 pm I neither got any call or any message except that my order with AWB No:[protected] is out for delivery. Then at 2:53pm I got a message that customer is not available so the delivery was not possible. But they never tried to contact me
So I rescheduled it for 6th oct. On that day I waited for the whole time but then I received the message saying delivery was not possible due to customer validation failure. Today is 8th oct and I still haven't got my parcel. This is the worst experience I am having with xpressbees.