Xpressbees Logistics — I have denied otp based delivery

Xpressbees Logistics — I have denied otp based delivery

D deepmoradiya from Surat, Gujarat Jun 30, 2022 Apr 4, 2023 This thread was updated on Apr 4, 2023

I ordered my laptops keyboard cover from ifyxstore.com and that orderd shipped and after shipping i have senn that i have enter my wrong mobile number which is [protected] but my original number is [protected] i have contact ifyxstore.com they say we have change your number in order but when the delievery man came they ask me otp from thi number [protected] but i don't have this number and he don't give me my parcel then i go at xpressbees office where my parcel.i have say them they give my parcel the refused to give me parcel.please do something +1 photos Was this information helpful? No (2) Yes (6)
XpressBees Logistics customer support has been notified about the posted complaint.
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Comments

Jay Sandhiya

Nov 6, 2022

Customer denied OTP based for delivery out of delivery please help my order delivery

Jay Sandhiya's reply, Nov 6, 2022

Confirm my delivery time before 15 days of my order notcoming

deepmoradiya's [Complaint's author] reply, Dec 22, 2022

just mail about this to xpressbees at [email protected] this consumer care mail id or call at +91 (020) 4911 6100 you will recieve your parcel in 2-3 days and they ask for your proof so give them and take it your parcel.

Neha Langstieh

Dec 21, 2022

I am out of the country and I cannot recieve OTP in my number, now they are not giving my parcel which is a prepaid parcel, i have sent my sister to take still my parcel is not being given, I need the parcel before 25th

deepmoradiya's [Complaint's author] reply, Dec 22, 2022

so just go through the xpressbees head office in your city and talk with them about this and they will give you the solution about it or complaint about this at [email protected] or call at +91 (020) 4911 6100.you will surely find the solution about this.

Vishe80

from Dimapur, Nagaland

Apr 4, 2023

My parcel is not delivered to me because of mobile number mistake, i couldn't not receive OTP. I wrote email to customer care but still there is no response.