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[Resolved]  Xpressbees Logistics — Online product delivered from wrong and fake company

Dear Sir/Madam,
I am purchase the online product from faminafab ORDER #65811 (BigFoot Retail Solutions Pvt Ltd) and mail ID is [protected]@gmail.com, When I received this product of dress it’s not good quality and the shopkeeper send road side type dress (Third class quality) which is not as per online site. Now I am asking him to return this product and refund my money Rs.800:00, they are not answering to my mail and also I am requested to Currier office Xpressbees on mail and call (Delivery Boy [protected], supervisor number given by Delivery person is [protected] and called xpressbees office on [protected]) the customer care of Xpressbee are very rude and not helping to return my produce and they doesn’t know the number where they have received this product. Xpressbees Currier order [protected].
So I am requesting you to take an action to against the company “BigFoot Retail Solutions Pvt Ltd” and currier company “Xpressbees” they both are playing a game of cheating in our India and me.
Also I am requesting to help me to get back my money Rs. 800 from Currier Company. Because I am giving this money to the Currier company delivery person. I am attaching my mail for your reference which I have sent to this company and Currier Company.

Detail of Company:
Online order: faminafab
ORDER #65811
Company: BigFoot Retail Solutions Pvt Ltd

Currier company detail:
Company Name: Xpressbees
Currier order [protected]
Delivery Boy [protected]
Supervisor [protected]
Office [protected]

Thanks
and
Regards,
Manish Bisht
[protected]
Online product delivered from wrong and fake company
Online product delivered from wrong and fake company
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Yes (16)
Jun 7, 2021
Complaint marked as Resolved 
Dear Sir/Ma'am, Please accept our sincere thanks for the excellent support provided by consumer complaints office and your staff and support by your technical and administrative staff was outstanding. Information of Dealer: This below mail I had received from Dealer when I had register a complain. "Thanks for drawing this matter with us, we are sorry that you had bad experience, we have already forwarded your complaint to concern team, Requesting kindly allow us 5-7 working days will check and try to close this ." E-mail Id: [email protected] [email protected] Ashutosh Dixit Specialist-Finance | Shiprocket +91-8929377289
Jun 02, 2021

Complaint Status

XpressBees Logistics customer support has been notified about the posted complaint.
Jun 02, 2021
Updated by BishtM
Mail communication add

Complaint comments  5 CommentsShareTweet

Comments

I have been delivered low quality clothes, ...I have not got the clothes I ordered, ... company name is SA dresses...Gandhinagar, East Delhi 110031
Dear Sir/Madam,
I am purchase the online product from salescombo.com ORDER #67607 When I received this product of dress it’s not good quality and the shopkeeper send road side type dress (Third class quality) which is not as per online site. Now I am asking him to return this product and refund my money Rs.649, their no. Is switched off also I have requested to Currier office Xpressbees on mail and call (Delivery Boy [protected], supervisor number given by Delivery person is [protected] and called xpressbees office on [protected]) the customer care of Xpressbee are very rude and not helping to return my produce and they doesn’t know the number where they have received this product.
They just told me that this is from parcelX service. Xpressbees Currier order [18500]. Invoice No. [protected], dated - 20/06/2021.
So I am requesting you to take an action to against the company salescombo and currier company “Xpressbees” they both are playing a game
Also I am requesting to help me to get back my money Rs. 800 from Currier Company. Because I am giving this money to the Currier company delivery person. I am attaching my mail for your reference which I have sent to this company and Currier Company.

Message from your team- Lavesh([protected]) is waiting at your address to deliver order from PARCELX with AWB:[protected] Kindly come to receive it-Team XpressBees

Detail of Company:
Online order: Sales Combo
ORDER # 37607
Company: PARCELX

Currier company detail:
Company Name: Xpressbees
Currier order [18500]
Delivery Boy [Lavesh Solunkhe]

Thanks and Regards,
Garima Singh

I have received yesterday one parcel that is so much cheap quality so please back to return that parcel and give back my money please support me now I only trust to write this complaint and you are take action this complaint immediately please give back my money RS:750 any information you need to my side please contact me [protected] and give back my money and return back to you that parcel
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Xpreesbees courier boy send my product to another company and he doesn't give me my product and his Beahivour is very bad
Xpreesbees courier boy send my product to another company and he doesn't give me my product and his Beahivour is very bad

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    XpressBees Logistics Phone
    +91 20 4911 6100
    XpressBees Logistics Address
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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