[Resolved] Xpressbees Logistics — Online product delivered from wrong and fake company
I am purchase the online product from faminafab ORDER #65811 (BigFoot Retail Solutions Pvt Ltd) and mail ID is [protected]@gmail.com, When I received this product of dress it’s not good quality and the shopkeeper send road side type dress (Third class quality) which is not as per online site. Now I am asking him to return this product and refund my money Rs.800:00, they are not answering to my mail and also I am requested to Currier office Xpressbees on mail and call (Delivery Boy [protected], supervisor number given by Delivery person is [protected] and called xpressbees office on [protected]) the customer care of Xpressbee are very rude and not helping to return my produce and they doesn’t know the number where they have received this product. Xpressbees Currier order [protected].
So I am requesting you to take an action to against the company “BigFoot Retail Solutions Pvt Ltd” and currier company “Xpressbees” they both are playing a game of cheating in our India and me.
Also I am requesting to help me to get back my money Rs. 800 from Currier Company. Because I am giving this money to the Currier company delivery person. I am attaching my mail for your reference which I have sent to this company and Currier Company.
Detail of Company:
Online order: faminafab
Company: BigFoot Retail Solutions Pvt Ltd
Currier company detail:
Company Name: Xpressbees
Currier order [protected]
Delivery Boy [protected]
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Jun 7, 2021Complaint marked as Resolved
Dear Sir/Ma'am, Please accept our sincere thanks for the excellent support provided by consumer complaints office and your staff and support by your technical and administrative staff was outstanding. Information of Dealer: This below mail I had received from Dealer when I had register a complain. "Thanks for drawing this matter with us, we are sorry that you had bad experience, we have already forwarded your complaint to concern team, Requesting kindly allow us 5-7 working days will check and try to close this ." E-mail Id: [email protected] [email protected] Ashutosh Dixit Specialist-Finance | Shiprocket +91-8929377289
Jun 02, 2021
XpressBees Logistics customer support has been notified about the posted complaint.