Xpressbees Logistics — paytm fastag not yet delivered

Address:

641041

My paytm fastag reached coimbatore via xpressbees on the 9th of dec 2019. Till date i have not yet received the order. But when i check on their tracking website, it has been updated that delivery was attempted and "customer not available & mobile not reachable". Each of the dates that they have mentioned this and the time they have mentioned i was at home and neither did i receive any call from their executives. Whenever i have tried to call the executives based on the number that i receive via delivery message alerts, the number keeps ringing and no one answers or its busy. I have already made a complaint to the customer care portal and still no response or delivery. Extremely frustrating.