I had placed an order on Gomechanic website on 10-Oct-2022 that was shipped through Xpressbees in 2 parts.
Order ID: GMDQA642329
AWB 1: [protected]
AWB 2: [protected]
Expected date of delivery was 21-Oct-2022. My place, Faridabad, is hardly 20 kms from the source location, Delhi. Still, as on 30-Oct-2022, none of the orders have been delivered to me.
A delay of 15 days shows the pathetic pace of operations at XpressBees. I tried reaching to their customer service team but, as expected, they are putting forward fake promises and automated replies to my mails.
One of my shipments was out for delivery 1 week back but was marked "Delivery not attempted" by the end of day. The status of the other shipment has not changed since 16-Oct-2022.
Total order value is more than Rs. 8200. My hardearned money is stuck with Gomechanic because they are denying cancellation and refund till the packages reach back to them.
I request someone higher up to look into the matter and expedite delivery of my packages. Thank you.
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