[Resolved]  Xrbia — alteration requested in 2016 (aboard g1 417/418

Address:Santacrus East, Mumbai 55, Mumbai City, Maharashtra, 400055

Dear Team XRBIA,

This is to come in your notice that I have purchased 2 Flats at Pune Talegaon Aboard G1 417/418 and I have requested for alteration which has been given in the year 2016 November with below alteration points.

I have visited the site twice last year 2019 but the alteration/changes which I have given is not been done and I'm taking number of follow up through mail, but not getting proper resolution or any alteration current status on it.

Even I have been informed that position will be given in Diwali 2018 and we are in to 2020 now and still my alteration request not been followed. I have received confirmation on 25th Feb 2017 "The same will be done at the time of Construction" (PFA Screen shot for same) from your customercare.


I have requested alteration for below points

1. Need 1 large common hall (Remove middle walk)

2. Kitchen should be only 1

3. Main door (Entrance) only 1

4. Electricity meter should be 1

5. 1 common washroom from hall & 1 in bad room.

I want confirmation on my alteration with details.

Regards
Mayur Rathod
+1 photos
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Mar 29, 2020
Complaint marked as Resolved 
Xrbia customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2020
Xrbia Customer Care's response
Alterations of this magnitude are not possible because we will then have difficulty in getting OC. You can get the alterations done after OC is received. In case of any clarifications, you may please contact the CRM team in Pune. Please contact Ms. Shalakha/Ms. Rinkal on [protected]/[protected]
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