Jul 18, 2022
Updated by michelle fernnades To,
Ms. Michelle Santosh Kanojia,
Room No. 74, 7th Floor Bldng No.2,
Ramnagar Chs B.B Khedekar Marg,
Behind Ram Mandir, Wadala Mumbai,
Mumbai – 400031.
Ph: [protected]
Subject: Acknowledgement of your complaint dated July 07, 2022 against Indiabulls Housing Finance Limited and our reply as under.
Loan Account Number LAN No: HHLVSH00421723 & HHLVSH00502387
Respected Ma’am,
We have examined your captioned complaint dated July 07, 2022 received from National Housing Bank (NHB) dated July 11, 2022. Please find the response to the same as under.
With reference to your captioned complaint pertaining to PMAY, we wish to state that in regards to your complaint towards subsidy claimed by you under CLSS scheme; it is to be notified that you have failed to submit the property completion certification within the 36 months from the date of first disbursement, as per the guidelines issued by Ministry of Housing & Urban poverty Alleviation Government of India.
Excerpts from the PMAY guidelines regarding same are as follows:
“….The lender/Second Party shall submit a consolidated utilization certificate on completion of the housing unit within one year period from the completion of construction or a maximum of 36 months from the date of the disbursement of the 1st installment of the loan amount. In case of default in not providing utilization/end-use certificate the lender/Second Party shall refund the amount of subsidy to the First Party. Further, any unutilized amount of subsidy shall be immediately returned by Second Party to First Party.”
Under the above circumstances you are not eligible for availing credit linked subsidy under PMAY.
Further, in connection to your concern regarding two loans reflecting against your name, we wish to state that we have downsized your loan as per request received from your end (enclosed the copy of request letter for your ready reference). Also, as per your request top up loan has been provided to you. Please find enclosed copy of sanction letter for your kind perusal.
We hope this has resolved your query. We request you to provide your valuable feedback for our records. Also, you are requested to update any change in your communication details such as mailing address; contact number and e-mail address by contacting our call centers or IHFL offices across the country.
If you have any further query or need assistance, you are requested to visit our nearest branch or you may feel free to call us on our toll free help line[protected] from Monday to Saturday between 9 am to 6 pm or write to us at [protected]@indiabulls.com.
Yours faithfully,
Indiabulls Housing Finance Limited
