Xrbia — emi started

Address:

Chakan, Pune, Maharashtra

I anamika chandan ojha booked 1bhk flat, booking number - bkg[protected]. My booking scheme is 24 months emi pay by your (Xrbai) side. But my emi amount get deducted from my account. My flat is also not band over to me. From booking time your sales person (Nisha) said to me that flat is hand over august month 2019. Why the so much delay and my loss who is the responsible.
Sir please take corrective action and also refund my deducted emi amount.

Thanks,
Anamika chandan ojha
[protected]