[Resolved]  Yaantra — Laptop repair

A per charge and bill description it was supposed to replace the damaged component with new components but found cheated they just did soldering of damaged components.

Requested for:
1. Replacement of Hinge
2. Display cable replacement

but please attach a picture which shows,
1. soldering of damaged hinge
2. did not replace the display cable instead just rounded with tap for further damage.

Worst part of service is now my display got damaged, half side of screen are bluff.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Yaantra customer support has been notified about the posted complaint.
Verified Support
May 27, 2021
Yaantra Customer Care's response
Hi We have received customer's complaint through mail. We will surely get this checked and resolve the issues on utmost priority.
Complaint comments 

Comments

Hi Please share complaint id of the device so that we can check.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yaantra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    249
    Pending
    19
    Resolved
    148
    Yaantra Phone
    +91 72 9006 4542
    +91 11 6001 2600
    Yaantra Address
    33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
    View all Yaantra contact information