[Resolved] Yamaha — FZS Bike | |
Hi, Before writing my complaint, not sure why kick starts has been removed from recent FZS bikes. What if self start is not working on middle of the road, how reliable is self start. Starting bike is basic feature of product, it shall have backup option. Now i understood, i bought this bike by mistake. I have bought FZS bike recently which doesn't have kick start and has only self start. Self start started giving trouble within 8 months and it is confirmed battery gone bad when i gave for service. When i ask Yamaha service center for assistance, they responded like its not their problem and they don't know about complete process. Asked many people there in service center and each gave different answers. I was wondering, is it the first time Yamaha seeing the issue. Finally they asked me to run behind Exide company for battery. now i need to take this bike to Exide service center to show the problem or take the battery alone. In both cases, if kick start is present it would have been easy for customer. I suggest, not to go with this bike. No one assist you if any problem and especially no kick start. Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Dec 10, 2020 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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