[Resolved] Yamaha Motor India — 64 days now, ray z not repaired | |||
Sir, Here by i am senthilkumaran, i have found bad experience for the service of my scooter ray z, 2 months back i consult my city yamaha service station (I bought my ray z this same service station 2 years back) and register my bike for service with all clearance of insurance, they said spare parts not come, every couple of days i spent for enquery my bike, now i am hopeless becuase they said the scooter will be repaired in one more month time, (Sorry for my english), I am a head of the department (Eee) of a engineering college, i am upset to doing my regular work, i need a scooter immediately, please talk to me with your customer care representative, and take further action to this service provider, yamaha is the best brand ever, but distributors are delayed work, and responding to customers badly, expensive bills, so we try to buy another 7 scooter for my college, not yamaha, we go for vespa near kumbakondam branch. Please take further action asap. Problem : accidently shot the stone in cylensor area, so the connecting aluminium chase broken, and some extra minor damages, but the scooter condition is good, engine is working fine, thats all Date : i gave my scooter to the service station on 04.04.2017 Server centre details: Address : shop no.78/1, north street, udaiyargudi, kattumannarkoil City or area : cuddalore State : tamil nadu Pincode : 608301 Mobile : +91 [protected], [protected] Email : [protected]@gmail.com Landmark : kattumannarkoil Opening hours : 10:00 am to 7:00 pm Opening days : monday to sunday With kind regards Senthilkumaran r Was this information helpful? | |||
Jul 23, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 15, 2017 Yamaha Motor India Customer Care's response Dear Senthilkumaran R, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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