Yamaha Motor India Complaints & Reviews

Vehicle Model: Yamaha FZ-S (Pouncing Black) 2015 Date of Purchase:[protected] Frame Number: ME121COL7F2039964 Engine Number: 21CLO40023 Customer Name: J. Palani (Father) Place of Purchase: Walters Yamaha (SVD Motors) Address of Show Room: #740, T.H. Road, New Washermenpet, Chennai -600081. Ph: 25910222 Hi, Myself is Arun. Working in MRF. I bought Yamaha FZ-S in the name of my Father on 26th August, 2015 evening in Walters Yamaha, who is an authorized dealer of Yamaha. Problems with my Bike before delivery Muffler has been scratched. I told to replace them. They have replaced. Forget to give the Tool kit and First Aid kit. After asking them, they have given that. Issues after Delivery On the next day after I bought the bike, as it is a new bike, I have founded that the bottom of the bike is fully covered with the rain water dirt. Some one while taking the bike to the RTO (which is 1 km apart from the showroom) for registration has made this and they didn't even cleaned and delivered me. The next day when I took the bike for a ride, I felt that the sound of the engine has been changed and an extra different noise came from engine. And also the idling response during the start up was not responsive even I will put the choke and start via Kicker. As I'm an Automobile Engineering Graduate, I have noticed it and took it to the Showroom on that day itself. Mr. Siva who is a Sales executive in that Showroom only has delivered me the bike on the before day. I told him about the issue. But he replied that it's not a big issue and they will correct that during the 1st service. My bike has travelled 625 Kms so far. I have maintained the speed ratio between 40-45km. I won't be using my bike in rainy climate. After 625 kms, I took my bike for the 1st service on 19th September 2015. I told all the issues I faced during by 625 kms ride and they have told that they will check and intimate me incase of any problem. After few hours, I got a call from Walters Yamaha. A service inspection man spoke to me and told that I have been rash driving the bike and due to that Valve and Rocker Arm has been jammed. I rushed to the Showroom and told everything clearly how I have using the bike from the delivery and told them the issues which I got the next day of the delivery. But they are refusing to accept their faults. I don't know how a valve and rocker arm can be damaged in a soft riding and also don't know whether the bike itself has came with this problem or the showroom person has made a rash drive during the registration. But they are charging me for their fault. Everyone is blaming me for some one's mistake. Myself only used the vehicle till the date. Will anyone think to buy a Bike from Yamaha hereafter if such problems are faced by Customers? Please take it is a severe issue. If any action is not taken within time, I'm going to file a case on Both Yamaha Motors and Walters Yamaha.

I bought Yamaha Ray scooter on[protected] with the on road price Rs.56, 363 from Sairam Motors in Ambattur, Chennai-53. I took the bike on finance scheme provided by Bushan Auto Finance Pvt Ltd as follows: Initial Payment - Rs.30, 150 and the balance on loan. Interest rate of 6.99%. Term of 14yrs term (4 terms paid in advance along with the initial payment). However I was confused when I got a loan confirmation letter from Bushan Finance stating my loan amount is Rs.40, 000 with 18yrs term (4yrs prepaid term) at the interest rate of 6.99%. As per my calculation I had paid 2000 rs. extra which is not accounted either in the loan confirmation letter or in the initial payment bill. Moreover, due to some delay in R.T.O my vehicle registration was done only on[protected]. When I went to Sairam Motors, Head office in Padi, Chennai on[protected], I was made to wait between 5pm to 8pm just to get the clarification on how the loan amount is calculated. After a long wait, Hr Manager of Sairam Motors Mr.Balakrishnan along with Mr.Senthil VP-Bushan Auto Finance came to me after their discussion and stated that they have done a mistake by taking 1100 extra due to some calculation mistake and that was already returned by Bushan Finance to Sairam Motors as it showed as excess amount collected from customer. However no one called me to refund this amount until I went and asked them. The other balance of 1000 rs. was taken from me for Group health insurance from Chola MS which they said was mandatory for all customers but the same was not informed to me at the time of Sale. The staff of Sairam Motors apologized for the same when asked about it. Due to all this incident & a long wait, I had an accident on the same day[protected] night at 9pm when I was going back home from Sairam Motors and it was raining when a guy came crossing the road carelessly, so I had to apply my brakes suddenly and my bike skidded which resulted in my left elbow fracture. If I was not made to wait for 3 hours to give such a small clarification, I wouldn't have had such an accident to undergo all that pain & unfortunate expenses. After losing my trust, belief and being frustrated with the kind of response and service they gave, I am forced to raise this complaint as I have not got my refund back even after they promised me to pay it. When I call them, I get a repeated response that the authorized signatory is not available to sign the cheque. Please assist me to get the right compensation for all this. Thank you in Advance.

I called yamaha customer care to address my complain that my fascino is not giving even half the mileage advertised. In fact its giving me only mileage between 20-22 i have serviced the bike once but to tge the contrary the mileage has reduced further . when i am calling the call kept me waiting around 24 mins saying i am on line and my call will be answered shortly but after that the call was disconnected automatically . i have proof of the calling since the call was recorded. To my surprise i never moved from no. 2 to no. 1 in this 24 mins. Last time i called was the same i got stuck at number 2. Hell of a service

I have purchased Yamaha Fz-s two wheeler In 2011. I face lot of issues After 2-3 years. Some Issues are Healing problem, Vibrating issue, and main issue is missing at speed of 40-50km/he, carburetor issue. The Customer service is also Pathetic. I am completely not satisfied with the Service. I have given my bike to customer care many times but same problem persist. I[censored]r authorized service center can not resolve the problem then it's better to shut it of that service center.preferred Service centre. And if in 3-4 years I need to change the carburetor then this Yamaha not worth it. Pls remove my problem otherwise I will go to higher authorities.. U can contact me .. [protected]..

I have purchased Yamaha Alpha two wheeler 19th August 2015 in SK BIKES-TNagar and I face lot of issues within 10 days. Some Issues are Healing problem, Vibrating issue, carburetor issue .Its surprising that a New Vehicle could have so many issues. The Customer service is also Pathetic. I am completely not satisfied with the Service. After As discussed with customer care and informed me asking get in touch the Paras Yamaha service centre, I have given my bike to customer care preferred Service centre on 05.08.2015 morning 8.30AM- Paras Yamaha in mount Road (Anna Salai). They promised to resolve the issue and return my vehicle on 07.08.2015 at 5.00PM, I tried several times calling to the showroom but there was no response. I went in person to the Service center and found that the issue is still not resolved. I had to spend lot of money running around for this vehicle which is irritating. Mentally and psychically disturb.

Dear sir, my name is gajender singh i purchase gladiator ss 125 bike 10/2014. some unnatural voices coming from the engine at the starting. i complaint these voices. after that service enginear chek it and says cluch catora has been changed. but in the agencie they repaire cluch catora and take 350/rs . but my bike problems are not resolved. in 10months bike likes 5 year old. i am very hurt from purchase this bike.you says 2 year warrenty but in 10 month they not given nothing in warrenty. if you do somthing. kindly resolve this problem. gajender singh gladiator ss125 HR 51BB 2202 [protected], [protected]

I bought a new yamaha R15 in namakkal ss agencies...it was my 7th bike to buy but the manager in that show room really irritated me a lot..I bought that bike on loan which they said to pay me a amount of 42000 but now the showroom manager was asking another 5000 ruppees...They didn't cleaned up the vehicle properly . they deliveried the vehicle with the damaged left indicator and that managers speech hurted me a lot please take over this complaint as soon as possible thank you

I purchased a bike from yamaha in the month of april 2015, model is yamaha fz 21c-j, it has the engine warrenty of two years, when i took my bike there for first service they did'nt even remove the mud out of the parts of bike did'nt polish that good enough as well..in the second service i took my bike there i told them actually what happened, so that they can get to know about the condition of bike even one of them there took a test of my bike as well, by taking a test drive, i will be getting the invoice attached so that you also can get to know about what they repaired there in my bike.washing of my bike was again more than worse as before and now the the problem is its not getting started, i have already complained about that at the same yamaha outlet and service center by calling them. they asked me to call them back later on because none of their boys were available who can pick my bike from my home, because even i can't take that there.and when i tried to get in touch with them again they did'nt respond me, they are just ripping off the customers about the service and and product quality, is it what they promise about when they sell their products ? please help me out..you can reach me at [protected].

My two wheeler bike yamaha fazer repaired at company service center " Paramount engineers". Bike KO temporary parts laga ke wapis de diya or bola ki original hai. Or paisa original ka liya. Ab bike ka engine jam ho gaya hai or service center wale ab or paisa maang rahe hai. So I want justice

I bought yamaha ray z in the year of 2014, but from now i am suffering lots of problem like some sounds in footcase, automatically acclerated, horn problem, etc.. ...Its my big mistake toh buy this scooty of yamaha company. ...even i told to service center to rectify that problems bt there were no effect after servicing also.

I purchased Yamaha Ray Z from Chandigarh which had a manufacturing defect and needed a part replacement. It has been almost 8 months since than. I got transferred from Chandigarh to Mumbai. Still the follow-up is going on.Sometimes they even call that part has come but when I come to service centre, they just send me back citing that it was a call done by mistake. I feel cheated and a helpless consumer.

Myself Shabeer P I Amina Manzil (H) Thrickodithanam P O Changanacherry had purchased "Yamaha Cygnus Ray" from S G Motors (KTM) on 23.01.2015. But I had been facing a problem from its silencer soon after 1 week of purchase. I reffered for 1st service at Amala motors, Karugachhal followed by 2nd service at Yamaha Motors, Palathara, Changanacherry. Since it is covered under the warranty period, a replacement of the silencer was demanded by me, but the response from their side was that it was promised to be covered during the third service. But I faced a bitter experience when i went for the 3rd service on 09/07/2015. The response from their side was "It will take 20 more days and the details regarding that will be informed by call". But there was no response from their side even after 20 days. The silencer still gives an abrupt sound. Even after this i again approached "Palathara Motors, Changanacherry" and they told that it will still take 7 days more thereby demanding courier and transportation charges for the replacement. Now its been 11 days, and i am still waiting the call from there side. The customer service of the service centre was very much annoying. I hereby request an immediate action in this regard as soon as possible. Shabeer P I Amina Manzil Thrickodithanam P O Changancherry Cell-[protected] email: [protected]@gmail.com

I have purchase the Yamaha SZRR black-green model on Nov-2014. My not given a avarage properly about 35km/lit. experience is bad about these model so I think exchange the model & take a new fascino scooter of Yamaha instead of my bike but response of company is like they said the exchange price is 31200rs amont diside my purchase price is 78000rs within 7month & usese about 5000km.

Hi my name is Parvez. I owe yamaha gladiator bike. I maintained it qiute well. But recently clutch wire has broke. i tried to buy new wire but i didn't find. i even went to Ramkot a very area famous for bikes and spare parts.

If the company not supplying spare parts then even for small problems we have through bike aside. Because of poor no spare parts availability yamaha bike resale value is not there. i want to sell this bike but no one is ready to buy, just because of spare parts... completely unsatisfied with this Gladiator bike..

Dear Sir,

My name P.Vijayaragavan residing at
18/6/3 kollurupatti south streetm
srivilliputtur - 626125
mobile [protected]

Sub: Vehicle invoice not received and vehicle not regiistered

Dear sir/madam,

I have bought new yamaha saluto 2015 model on july 03 2015 with shri nivash motors settling onroad price of the vehicle with 65000 and balance payment done to the dealer point at shri nivash motors srivilliputtur - 626125.

But the vehicle was brought from nisha motors ARUPPUKOTTAI and the payment of hdfc bank made in facor of SSWANA MOTORs SIVAKASI . I have received the vehicle promising to get the invoice and registration to be done on monday 6 july 2015. Still they have not done their promise to me and delaying the days as much as possible.

Please resolve me from this issue.

Thank you.

Dear sir, I got an New Yamaha vehicle two days back 29/07/2015. But Now am getting problem for the self start is not working and front light not working also when I insert key there is no light blowing in speed meter and fuel indicator and I have intimated to showroom regarding same. But there is no proper update to us. Kindly help me to resolve it.

Dear Sir,
I raised a complaint earlier.My problem still remaining unsolved. After servicing, 2 weeks it was going well and then the condition turned as earlier.So i request you to replace my vehicle with new one .Otherwise i will go for legal actions.

my bike is a Yamaha fazer No: KL26 B 417.
i took my bike to legrand pookatupady (EKM) and they changed the piston and valve guide which were not genuine spares and the fitting was not correct,
i wrote a complaint last year about the same and the company provided the service at another service center free of cost at Vijaya Yamaha.
After just 6 months gap my bike is showing continuous gap in acceleration and white smoke from silencer.
This was not expected from a product made by a reputed and world renowned company like Yamaha.
I regret to inform you that i am approaching the consumer court.
I hope no other costumer faces such a treatment.

I have given my bike Yamaha R15 for servicing on 11 june 2015. my bike has been ran for 11K and i asked to check gear box, pickup and brake and sound etc. after the servicing done i have ridden for 1 days and found that nothing they have changed except the engine oil. now i have so many problems like engine sound, brake loose, low pickup, noisy sound. please do the needful.

Hello Sir/Madam, I gave my bike (FZ) for service SERVICE CENTER THIRUNEERMALAI ROAD, CHROMPET, Chenai-600044. While taking delivery I found that there is a scratch in the tank. The person who takes my bike for service he accepted that was their fault and it can be serviced. Once he consulted with manager he asked me to come next week. I went next week they said painter not there come next week. I again went next week they told paint is not available. The again I came back and went on[protected]. I asked them to service the bike and give me when its ready. They called me several times in the evening on the same day and asked me bike is ready. When I went to pickup my bike the scratch remain same. The manager shouted at me its not their fault. He spoken very badly and told me it cannot be done. Why such response from YAMAHA service centers. Please take some decision to overcome this issue. It will be great full to YAMAHA. Regards, Arun [protected]