Yamaha Motor India Complaints & Reviews

Req: for demolition o[censored]nauthorised Banquet hall running from h no 1800 sohan ganj subzi mandi delhi 110007



Most respectfully we the residents of sohan ganj want to submit the folluing facts for kind consideration and immediate action:-

1. That sohan ganj is a small resident’s locality lawfully established in preindependence era. There are only 3 streets which are very narrow and all the houses are one side open. all the house are inhabited by law abiding families with simple living . all in all the locality presented a peaceful picture till a few mouths ago.
2. a very old building ( 1800 sohan ganj ) which is a 3 side open building is situated on the entrance of Brahmin gali . it was a double story structure built in 1950 and occupied entirely by families barring a few shops on main road side .
3. how ever the building was recently purchased by a man belonging to builder mafia he has forcibly evicted all the resident occupiers of the building.
4. the builder has built a 5 story building after demolishing the old building in an unauthorized manner the entire structure is unauthorized without any sanctioned building plan it is totally unsafe and dangerous
5. due to the banquet hall operating from a residential area, there is acute problem of parking of vehicles . all the visitors to the banquet hall functions park their vehicles in the narrow street leading to severe problems as we are not able to move freely in our own area and not able to park own vehicles.
6. on the morning after the function the banquet hall people through the garbage and filth on the street due to which there is foul smell all around it is not even possible to cross the street stay animals push the filth around making the entire street a big garbage dump.
7. The building is being used as a banquet hall in open defiance of Supreme Court orders. Even the basement is being used as a banquet hall. Due to this banquet hall the lives of the residents of sohan ganj have become miserable . When ever there is a function ( marriage ) in the banquets hall there is a pollution of all the sorts . There is heavy noise pollution as load music is played till the night . We are unable to sleep and children are not to study at all. the elderly people also feel very much disturbed.
8. the area in front of the banquet hall remains crowded with anti social elements and eve teasers due to which the woman talk are unable to walk freely.
9. the owner of the banquet hall cleverly camouflaged his activities by hanging a board named ( M G DHARAMSHALA ) in front of the banquet hall so that he can escape sealing action under the garb of a DHARAMSHALA (inn) while actually the place is a full fledged Banquet Hall .
10. the sewers of the street in front of the banquet hall start overflowing due to heavy ;oad of sewerage discharged by the Banquet Hall whenever there is a function inside it the dirty water of the sewer was flow on the streets leading to very bad strench all sround the area.
11. the owner of the Banquet hall have installed high pressure water pumps which suck in all the water supply during peak hour leading to shortage of water to the area residents
12. the Banquet hall mentioned above should be immediately sealed on the following Grounds:

a. it is an unauthorized building
b. it is a public nuisance
c. it is an illegal commercial activity in a residential area.
d. It has created acute problem of parking & sewerage in the locality
e. The builder has encroached upon more than 2ft of govt land throughout the length of the Banquet Hall.
f. On many occasions high capacity diesel generator sets are installed on govt land and used throughout the days and night in contravention of supreme court guidelines.


Yours faithfully

(Residents of sohan ganj)

FZ -16 — poor service by delhi scooter

poor service given by the Delhi scooters (Raja garden) first of all they charged extra for bike service. secondly they dont want to replace any part in warranty they argued very badly that part don't has warranty. i really don"t has seen like this in any other company like (tvs, hero- honda, honda etc.) i already convinced to my two friends not to purchase the yamaha bike cause of my bad experience with yamaha. please look into the matter and tr to resolve. My contact no. is [protected]

Rohit, you like good look as you are yound. This is all good. But, Indian customer don't actually notice the BUILD QUALITY that is the most important part. You see FZ is an international bike. And if Yamaha maintain that standard the price would be 3-4 times more in India. As a result no one will actually but that bike. You have to understand it. So the company put some low quality material to make the price low.
Remember, the bikes we are getting here are NOT the quality product. Only LOOK is there to inspire the youth. So bad isn't it ?
I would there fore suggest you to buy little old models that are already been used for atleast 2/3 years.

Like: HH Splin/Passs, YAM Crux/ybr, HON Shine/ Uni, SUZ zet...etc. Then you never have to regreat for the quality!

Best of luck:)

GE Moters india pvt. ltd. — very 2 poor customer care service

Vodafone services are as poor as they cannot be described. It should pack its bags from India and go back to the Hell.

Out of 20 times I tried to call a customer care, but they are not attend the phone. I have some bill related problems. please attention on my complaint
thanks.

i agree brother.i've also faced proper service issues with yamaha.After sales service sucks.Dont go for yamaha people if you are not 100% sure of after sales services and customer satisfaction

YAMAHA FZ 16 — No one attending the problems

roduct name Yamaha Fz 16.I gave the bike for its first service but i wasn't satisfied at all. The motorcyle seemed as it was just cleaned and polished from outside.I am facing several problems since then and have visited the service centre 4 times but every time i am provided with some excuse and asked to come again later.

Some of the problems are lower pick up and mileage, Stiff rear suspension, noise in chain, rough engine, rpm problem(engine stops in first gear with low acceleration).

The service centre people are not even attending me.Yamaha is only concerned with selling their products and not with customer satisfaction. Dont buy from the following dealer and if you are looking for customer satisfaction after sales service then don't go for Yamaha.
The dealer's name and address is as follows:
M/s Geeta Motors-authorised dealer of yamaha motor india pvt. ltd.B-83;SHYAM PARK EXTENSION;SAHIBABAD - 201003;UP
Contact No.
[protected] / [protected], [protected]

Dear Sir/Madam,

I have purchased a yamaha Gladiator on[protected] from Pickup Yamaha(Gurgaon).The day on which I purchase first they have given me the improper functioning bike. After my insistence that I would not take as bike engine was producing inconsistent noise. They were continuously suggesting that It is not a problem and will be rectified in the first service. If it was not a problem then why it will be rectified after first service. Then I asked the dealership owner about the problem and then only they changed bike.
When I had gone for 1st service there is no lubricant oil(Yamaha 4T) and the air compressor was not working at that time. I have traveled 20 Km again just for filling the oil after bike service.
Now it has more than 1 and 1/2 month from the date on which I have purchased the bike but I have not got the number of my bike. Whenever I am calling on their(Pick up Yamaha personal) cell numbers they would not pick up the phone. When I call them on landline number they accept the call. They said that you will get your number with in 2 to 3 days but the day has not yet come. Even I have gone to authority but due to typing mistake(incorrect engine number on the paper) of dealership personal authority refused to give me the number.

They are telling that I have gone the Authority where I have said (authority official) that I will give any permanent address which is completely baseless. I have gone to authority with their (dealership agent) and authority personal refused due to give number due to incorrect engine number. On 19/11/2008 they ask for permanent address proof and I faxed it promptly. But I do not have any clue why me number has not come yet.

The reason they are embarrassing me that I have refused to take the improper functioning bike on the day of purchase.
Even on 21/11/2008 they promised to give the number on 22/11/2008 in presence of a Yamaha official and still on 23/11/2008 I have not got that.
Please let me know what should I do and where I have to go from now. I suffered a lot of metal strain due to their irresponsible and amateur behavior. I am waiting for your response.

digital display of fz is not working

Dear sir,

For last 5 yrs i am using Hero honda motor cycle, still due to
friends & my company comments i have taken FZ16 on 04.12.08
in CAG Enterprises Coimbatore
FRAME No :ME121C01Y82014126
ENGINE NO:21C10104459
VECHILE NO: TN37 BB5859
on 08.12.08 i faced cluch problem and i have taken my vehicle
in 3 wheeler ( this my first time in my life i taken my vechile
in 3 wheeler) as per CAG request.
CAG persons told it is a defective problem - but till 11.12.08
i have not received my vechile.. still under their workshop..
since i am in marketing job i am not able to go to job for last 2 days. Really Really i am not at all satisified with what things going on.. I feel very bad of taking this yamaha vehicle..
what R&D, testing is going on in yamaha- that too for higher
end models..

kindly look into this matter and give me proper solutions

P.KARTHI
[protected]

Yes. I totally agree. Yamaha service sucks. I have the same chain noise problem and rpm issue. I thought it would get sorted(as i told them specifically) after 1st service. but it wasnt.
Apart from service, i have another issue. The chain got rusted so easily and heavily after 3 - 4 days of rain. though it is partly my fault exposing the bike in rain; still i never though it would get this much rusted. May be i have to change it in my sec service.

YAMAHA'S CORE COMPETENCY
Customer #1
We put customers first in everything we do. We take decisions keeping the customer in mind.




Sir/Madam,

This is to inform u that I m a customer, willing to buy a yamaha bike.

2.Govt. has slashed (bring down) the excise duty (reduced by 4%) of motor vehicles due to global slowdown, for increasing the sale of the motor vehicles manufacturer.

3.In the showrooms they are not aware of the same. And they are giving quotations in the previous pricing, which includes the full excise duty.

4.Honda motors had also implemented the same in their pricing model.

5.If Govt. has slashed the excise duty, you have to bring down the price because you are ultimately returning the duties collected back to the Government. It will not make any loss to your company.


So, please look upon the above issue and do the needful.

Please let me inform about this issue as soon as possible.





Regards
Jitendra Ku.
Customer
Bangalore
Phone:[protected]

Im facing Rear tyre wobbling issue. As it is not felt while riding, but one can see it when the rear wheel is rotated on centre stand and for those who are coming behind the bike while you are riding.

Service people say its common wth most FZ's. But i dnt think its a good answer. The've to find the root cause and do the necessary service to repair it.

My FZ is nw 1 month old and just done the first service. (Reg. No : KL 41 B 5401)

Dealer name :

PSN YAMAHA,
Mamangalam,
Kochi,
Kerala.

Yamaha motors is most worst company in motor bikes...

There is no doubt that the bike FZ 16 is too good...it is the real attention grabber...
but i am sad to say that the management of yamaha india sucks...i visited three times to yamaha showroom which is located in malad ..the very first showroom of yamaha india pvt ltd in India, but they had not responded properly..Also they did not deliver the bike at the promised date.I think Yamaha should think abt the management...bcoz without the good management and customer satisfaction the company despite of its good brandname cannot grow in country like india.

there is no doubt that the bike is too good...it is the real attention grabber...
but i am sad to say that the management of yamaha india sucks...i visited three times to yamaha showroom which is located in malad ..the very first showroom of yamaha india pvt ltd in India, but they had not responded properly..Also they did not deliver the bike at the promised date.I think Yamaha should think abt the management...bcoz without the good management and customer satisfaction the company despite of its good brandname cannot grow in country like india.

I bought FZ16 on October 2008, from ORPI motors, Coimbatore, and I was out of station for 2 months, the first free service was scheduled on November 2008, till January 1st my vehicle ran only 100 km. I started using the vehicle from January and done 1000 km in February, when i took the vehicle for the first free service, the dealer said he cant take it for the first free service, he can only take the vehicle for the second free service, and my vehicle will not be under warranty.( Reason: I missed the first free service scheduled Nov 2008 )

The problem is, What is the use of servicing a vehicle which ran only 100 km. on the first free service scheduled date (i.e.) 30 days or 1000 km. ?

I had used Honda, Suzuki, Hero Honda, Bajaj vehicles which I used to service in the authorized service centers only after the scheduled service meter readings not on the count of days, and no one till now except Yamaha complained it.

Note: I had also used RX - 135 for 2 years and serviced all the free services in the authorized service centers (ANNAI motors, Coimbatore), only after the service scheduled meter reading not on counting the days

Dear Sir/Madam

I own YZFR15 Regn No. MH12EZ1235 purchased in Oct, 2008. 1st service has been comleted.

My complaint is towards the spares support. For past 2 months i am being sturggling to get the
bike run / off switch. Have paid the full amount to the dealership M/s Yamaha Riders, Pune Camp.

Theres no response from the dealerend, and, when contacted, simply replies that Company has
Not yet send the part.

Its rather dissapointing to have such an irresponsive attitude of an dealer of such an MNC.

Further, with this experience, i have stopped recommending the product which i own to my aquiantances.

My only submnission would be to get the spares faster by end this week

Thanks & Regards

Vinod ( +[protected]

Dear Sir/Madam

I own YZFR15 Regn No. MH12EZ1235 purchased in Oct, 2008. 1st service has been comleted.

My complaint is towards the spares support. For past 2 months i am being sturggling to get the
bike run / off switch. Have paid the full amount to the dealership M/s Yamaha Riders, Pune Camp.

Theres no response from the dealerend, and, when contacted, simply replies that Company has
Not yet send the part.

Its rather dissapointing to have such an irresponsive attitude of an dealer of such an MNC.

Further, with this experience, i have stopped recommending the product which i own to my aquiantances.

My only submnission would be to get the spares faster by end this week

Thanks & Regards

Vinod ( +[protected]

I have an FZ16 one month old.I have given my bike to ORION motors Bangalore, after the service the vehicle is not that smooth as it was before, one day before the first service my bike could touch a great mileage of 46.5kmpl on highways, now its considerably reduced to 35kmpl.could any one please advice the reason behind this and where can i have best service for my FZ16.please help me

I PARVINDER SINGH PURCHASED YAMAHA GLADIATOR SS MODEL REGD NO DL 3S BB 8285 IN AUGUST 08
SINCE THEN I REALISED WHAT A BLUNDER I HAVE MADE.

AT THE TIE OF DELIVERY THEY TOLD ME THAT IN THE MORNING WHEN U FIRST START THE BIKE U DONT HAVE TO GIVE THE ACCELERATOR AND USE THE CHOKE.ON THE VERY FIRST MORNING I DID THE SAME BUT USELESS THE BIKE DID NOT STARTED. I CALLED UP THE SERVICE CENTER THEY TOLD ME SIRJI THODE SE RACE DE DO KUCH NAHI HOGA, THE SYSTEM WAS NOT RIGHT BUT IT WORKED .
I NOTICED A NOICE TIK TIK FROM THE ENGINE ON CONTACTING THE SERVICE INCHARGE Mr GIRIRAJ OF THE DEALER M/s BULLAND AUTOMOBILES THE AUTHORISED DEALER FROM THEM I PURCHASED THE BIKE TOLD ME THAT THIS TIK TIK NOICE IS OF THE ENGINE TAPIT WHICH THE COMPANY LEAVES IT A BIT LOOSE U CAN CHECK IN ANY OF THE BIKES ON ASKING WHY IT IS LOOSE HE REPLIED ENGINE GARAM HO JATA HAI YAMAHA MAIN YEH EK BIMARI HAI I GOT DISSAPPOINTED

ON THE FIRST SERVICE EVERY THING WAS DONE BUT FOR WASHING U NEED TO TAKE THE VEHICLE TO THERE LML SERVIEC STATION THE WASHING WAS NOT UP TO THE MARK
I COMPLAINED THAT THE TAIL PIECE HAD AIR BUBBLES IN ITS PAINT THEY IGNORED IT ON AGAIN ASKING THEY REPLIED AAP NEXT TIME JAB SERVICE PAR AAYO GE TO GIRIRAJ JI DEKH LENGE, CHAIN SPRAY OUT OF STOCK.

ON SECOND SERVICE THEY DID NOT HAVE THE YAMAHALUBE OIL ON ASKING THE STORE INCHARGE MANOJ KAFI TIME SE AA HI NAHI RAHA AAP NE AGAR KHULLA NAHI DALWANA TO AAP APNE GHAR KE PAAS SE DOLWA LENA 10Rs lagenge .ON CONTACTING THE OWNER OF THE SHOWROOM Mr GANDHI HE CALLED UP Mr GIRIRAJ AND STARTED FIGHTING WITH HIM ON THE PHONE TUMNE COMPANY WALOKE 75000 RS NAHI DIYE IS LIYA COMPANY WALE STOCK NAHI DE RAHE TUMNE MERA BHI 25000RS ABHI TAK NAHI DIYE AND I WENT FROM THERE .
ALL SAME WASHING NOT UP TO THE MARK .
SPRAY FOR CHAIN NOT IN STOCK.
ENGINE OIL OUT OF STOCK.
NOW AT THE TIME OF 3rd SERVICE IT WAS DISGUSTING
YAMAHA LUBE OIL STILL OUT OF STOCK .
SPRAY FOR CHAIN OUT OF STOCK .
THIS TIME Mr GANDHI SAID AAP BAHAR SE JA KE OIL APNE PASAND KA LE AAO
THE POINT IS...IS THIS THE CRITEREA OF SERVICE LAID DOWN BY WORLD NO 1 BIKEING COMPANY ...
PLEASE TELL ME WHERE SHOULD I GO ...

This telling about carelessness and noncomplience of a yamaha sales/service centre, named PSN YAMAHA MAMANGALAM, ERNAKULAM DIST.
I purchased one yamaha gladiator from 10 months back. The fifth service i have completed from there. All service times i have faced problems. Service is very poor, they simply polish the things out side not even check the battery watre/break fluid/air too... and many many complaints i had with them. this comment i am writing afer finding the no water in in my yamaha battery after i had given for service 5 days back. JUST NOW I HANDED OVER MY BATTERY IN A LOCAL BATTERY SERVICE CENTRE... IT MIGHT HAVE SPOILED...It is true they did not check the same while service. Really i am fed up with this PSN yamaha. they are looking only for sales not for after sale service.
I am looking for another center for service. I feel the yamaha must check them properly, other wise they may loose customer for buying the same. Let me open, i too prevent my friends to buy yamaha due to this issue. I had been using my own hero honda bike for more than 10 yrs... i FEEL NOW I MADE MISTAKE BOUGHT A YAMAHA THIS TIME.

NOW I AM PAYING FOR THE SAME,

i purchased yamaha FZ16 from SATGURU MOTORS, Lower Mall.Patiala, Punjab, India
Engine no- 21c1017099,
Frme no- ME121C01Y82016669
km run -1700km
date of purchase - dec-08
I am having problem with chasis color (black) of my yanmaha FZ16...it starts removing like small flakes from the skin. What should i do now?? Is yamaha goin to help me for this????
email- [protected]@gmail.com

Pick-up Yamaha (Gurgaon) peoples are fraud, they dont know anything about bikes. I had met with an accident few months earlier and after that i had taken my bike to them for servicing and overall checkup. First they said you have to leave your bike in serivce station and then leave the place and get the bike after 6-7 hours. When after 7 hours i went to take my bike they said everything is fine with the bike, and they dont engine oil and oil filter so they cant replace them and asked me to continue with the same old oil and they will replace them in next service. they were not having even a single spare part of the bike and i was completely unsatisfied with the service they (pickup yamaha) had provided. On the next i took my bike to delhi (Delhi Scooters) for the complete check up and again for the servicing this time i paid for servicing. Delhi scooters guys told me that front fork is not aligned, handle has to be replaced and few other things are to be done in bike.

I dont know why yamaha motors india ltd gave dealership to pickup yamaha, they should cancel there dealership as soon as possible if they want some satisfied costumers. Yamaha has hade many milestones in Indian motosbiking and these peoples like (pickup yamaha) are ruining yamaha brand.

sir i have a problem 4m your service care..3 months ago i hv a small accident on fz16 wic i bought it on jan of this year..actually after that accident i lost my brake shoe stand..which i tell to my near service retailer to bring the new one...but they are taking so much tym dt almost 4 months..m not able to ride my bike aftr that accident..just how will i ride without having dt...pls help...or kindly see on this problem...

dear friends . all the yamaha service center are not doing there job good. i have tried in all the yamaha service center in our town. (coimbatore tamil nadu) . i only thing i have done is i contineously service my bike in one service station . this think helped me to keep my bike . if they say not spares try to get the yamaha spares from other shops and ask the people to do the service. i have also supplied spanners of my own. (and get it back) .if you can complient to yamaha . mail to [protected]@yamaha-motor-india.com . i have received some from them. have a nice day.

I had purhased YAMAHA FZ-16 from Ganesh Enterprises, Vikhroli, Mumbai in November 2008 end. When I gave the bike for 3rd Service this morning at Kamla Yamaha, Lower Parel, Mumbai I was asked by them to get the Unique ID No. from Ganesh Ent. to get the benefit of Free Service. In spite of continuous follow up, Ganesh Ent. have not given me the Unique ID No. You will appreciate that I may have to pay for the free service for no fault of mine. Is this the service expected from Yamaha Dealers like Ganesh Enterprises ?

yah i agree, this bike suck and it has lots of problems as well as low milage.yamaha sucks

I PURCHASE YAMAHA FZ-16, PROBLEM is that the bike is not having that much power as per my aspectation, now i want to increase the power of my bike, so please suggest some tips for that.mileage is not a issue.its ok if i replace the fz piston with with pulsar 200cc, and little changes with cam-shaft(high lifting cam) and valve bigger one.




husain
[protected]

I bought an Fz 6 months back. I love the bike and sure Yamaha has done a wonderful job in this bike. But the after sale service is horrible. It feels as if the bike is washed, polished and given back. My bike doesn't give me a feel of a serviced bike. Whom should I be meeting in regards to this.

I would appreciate if you could reply.

I want to make complaint for the M/s Yamaha Bike Service center Mathura Road
near Haldi Ram
They have refused for service my bike Gladiator SS, DL2SM 1866 Because It is purchased from the M/s Bulland Automotoive. If this showroom is for Yamaha Bike So why they have refused for it . Please make me proper reply and take necessary action against workshop manager to avoid this type behaviour for the customer.

iam totally dissapointed with pickup and mileage...i asked to tune the engine instead they decreased the pickup and said now the bike is all new and it gives more mileage

Hello,

We are Yamaha dealers in Delhi. SETCO YAMAHA. I would glad if clients visit our dealership and give us a chance to provide you a good service. We assure you, you will be satisified with the Yamaha bikes.

Look forward to hearing from you.

Thanks

SETCO YAMAHA Team
[protected]
[protected]@setco.biz

i own fz-16, problem is that i my bike speed does not exceed more than 108km/hr & i have heard that it goes till 132km/hr. I told ma dealer in aligarh (balla motors) u.p. he told me too use all yours gears roughly than it will catch tyhe speed i also tried that but its not working. please help me guys.
phone +[protected].
(feroz)

IT'S TRUE THAT YAMAHA SERVICE IS VERY VERY POOR. I ALSO FACE THE SAME PROBLEM WITH MY GLADY. AFTER SALES SERVICE I WORST AS COMPARE TO BAJAJ HERO HONDA

i have booked yahama fazer on 24th july 2009 at Pick up (gurgaon branch). its being 20 days now. i know huge demand is there but still i haven't got the confirmation no. or ref. no.
i am worried that my bike is booked or not in your system. why your company want to loose the fame. your MGF(SAKET-NEW DELHI) associate told me that whenever a customer book a bike a system generated msg comes on given mobile no.
Sraadh are coming & at that moment hindus people never purchase a new thing. kindly consider it on urgent basis..
Strange i haven't got it kindly sort out my problem..

Anil Singh
[protected]

Dear Sir,

Once the booking is made, usually you should get a SMS message from Yamaha. If that is not the case please ask the dealer to check and confirm. Please make sure you have paid the booking amount to ensure you are booked in.

Thanks

SETCO YAMAHA

New Delhi
[protected]

sir, am a fz 16 owner last 8 months, my vehicle date of purchase[protected].my complaint is my bikes chain sounds like a jerking, it also the chain will running half portion tightly and half loosely, the problem will came after 10000 km.becoz of that problem i see my bike two service centers in kottayam and cochin(S.G motors kottyam), then the( PSN motors cochin), the two service centers the wash the chain and lubed with yamaha lube spray, after this procedure, the bike was okey up to 150 km, after the 150 km the sound is back.with the same jerking and looseness and half portion tight, my bike is now over15500 km, and i done 6th service.this the main problem with the fz16, in this problem i bad riding comfort and bad performance from my bike, what i do, i done the services correctly, and the chain lube and wash every 500 km, .pls give a good result from your part.
My bike details, brought from S.G motors kottayam, Dealer code:112.10 .date of purchase[protected].frame no:ME121C[protected];Engine no:21C1026431. Reg;no;KL36A-1798.

Hi,

I am utterly infuriated and disgusted about the miserable service & management from Yamaha Factory Shop at Kolkata. I wish to bring to your notice the blunder I faced at your Service Center.

I met with an accident on 19th July. On 29th July of 2009 I took my bike FZ16 (Reg. No. WB 26L 7912) to Yamaha Factory Shop Kolkata from where I bought this vehicle 5 months back.

Some Mr. Sudip Debnath (who claimed himself to be a Service manager) inspected my bike referring an estimation which included changing of right side fork (front), handle bar, headlight & many other parts & told me it will take at least 10 – 15 days for the entire activity to complete. After 22days when I called Mr. Sudip Debnath, he informed me fork is not available so he will change the barrel of the right side front fork. 28th August, 2009 when I called him he told me to come to the showroom on 29th August around 2 pm. When I reached the service center, I realized what a blunder I had made by leaving my bike at the hand of this so called service Manager. They had kept the bike unattended for 30 days outside the garage and it created an addition to the already damaged bike. When I approached them I found that they were repairing another bike (Reg. No. WB 26L 5357) instead of mine and confidently told me that it was my bike. To my utter dismay and agony I found that the condition of the bike was as it was submitted 1 month earlier. When I confronted them they started to work on my bike. Surprisingly this time Mr. Debnath told me that the right fork of my bike has no problem! Though one month earlier he was the one who told me right fork was bent. Moreover for repairing the fork I waited for 1 month. They kept the bike for 31 days. Hence I want to ask Yamaha authority how this time the right fork got repaired on its own.

Though they changed both the side tanks, digital metes, exhaust muffler etc in front of me gave me the bike. Though handle bar was clearly bent, chain was badly rusted they don’t have chain lube also to lubricate the chain.

However in the next morning I saw front rim was severely bent and front alignment was totally spoiled. Bike was vibrating like HELL, control was gone way, engine was roaring badly. Again I went to Service Center, asked Mr Debnath. After a road test he admitted front alignment & rim was bent. But surprisingly he has no resolution this time also. He told me to call him on 4th September.

Now please clarify the following points.
1. Why another bike (WB 26L 5357 owner Mr Avishek) was treated in stead of mine (WB 26L 7912)?
2. Why my bike was kept 31 days in the open without any proper assessment of the problems of my bike.
3. Why Mr. Sudip Debnath told me right fork was bent & kept me awaited for 31 days and denied that problem on 29th August?
4. Why Mr. Sudip Debnath did not take any step when I pointed the problems (front rim bent, front alignment bent) on 30 th August?

Do you feel that I am some kind of a fool that I don’t understand how my bike was running? Your customers pay for the bike and also for these stupid repairs which has no sense in the end. It seems that we need to pay Yamaha for the sufferings too. Will somebody reimburse me the amount which I pay to travel to your service centre and also for the number of calls which I make? Or do you people take this as matter of fact?

I feel that either you should investigate the problem of the bike or else replace the bike for the treatment given to me. Although my suffering cannot be calculated in money I wish I can at least hope that some high authority will take a note of the grievance. Now I have reached a point where I wish to sell of my bike instead of speaking to your callous service manager. I shall also make sure that none of my friends get a Yamaha bike. Being a world famous brand for automobile this sort of treatment is unacceptable. I feel that if you have to live up to your brand name you should remove this type of Service Manager so that genuine customers do not suffer that way I did.

If you care for your brand name and your reputation kindly respond with a positive feedback by taking strong action against your Service Manager and getting my bike repaired to its past glory.

i have heard that fz has a problem of missing... its pickup is disgusting...n fz hz no mileage, , , may i know that wats the problem of servicing... iz fz really a poor bike, , , , if so then i have to go for pulsar 180dtsi... plz clear all my questns before i go for fz... but i dont want description about fz-16 but wat i want is fz... may i know all the faults... plz guys help me...

Muien bashir
srinagar kashmir...

plz contct on [protected]

i own a RX135 byke.i had newly bought cone sets.within two weeks its working get finished.then all the mud guard parts(all the nuts and bolts) get removed without my permission.the nut and bolt they gave where old one.they just take away the good and give me old one. so, the summary is that the parts installing at our bikes are duplicate.

yamaha really not providing good services ppl..i was having some handle problem since the 2nd day i purchased ma byk..its fz16 the lord of streets so called bike..i had done ma 3 services till date, nd shown the showrum ma byk for 3 4 times regardinthe handle problm..they do some temporary jobs..on the first day it goes cool..agin from the second day the handle starts showing probs as before..hav told them a lot of tym they just say will do sumtyn ..but its really not workin..i want them to provide me fully satisfied option for corrrecting ma handle problm..its aserious issue since i loose ma balance always while taking turns and bendin on curves..i reallly love ma bike nd want it to b hundred percent well..
i hope yamaha ppl will kindly look into ma problem and gimme a better solution..tday i had given for ma 4th service but since the dates pased by 22days ma 4th service is skipped nd they r counting itas ma 5th service, ,

Hi, I bought Yamaha fazer from you dealer, Ambal Motors in chennai. it's been close to 10 days since i purchased but still they did not give me the registration number. They got extra money for registration but at the end they said i have to take the bike for registration which is against the procedure. Tolerating this, i drove more than 50 kms to RTO for registration. However they rejected mine because your dealer did not submit the proper documents i gave to them. This is ridiculous. They bother only selling of the vehicle and nothing more than that. DON'T YAMAHA HAVE A PROFESSIONAL STANDARD FOR THEIR DEALERS? remember, i refused to go for honda unicorn because of the bad service by its dealers. and you cann't imagine how many customers honda would have lost by this time. It looks like it's Yamaha's turn now. I need someone to attend my query immediately otherwise these dealers will kill yamaha in its entry itself.. I will post this in all biking related websites if no one attends my query. My B.NO. is K-286999

WORST AFTER SALES SERVICE.
FROM CAG ENTERPRISES SATHY RD COIMBATORE.
I PURCHASED YAMAHA FZ-S 16 ON 14TH NOV 2009.
I LEFT MY BIKE FOR FIRST FREE SERVICE ON 14TH DEC
2009 AT 10.00AM.I SENT MY STAFF TO THE AUTHORISED SERVICE ON SAME DAY AT 7.00PM AS COMMITED BY THEM. WHEN MY GUY BROUGHT THE BIKE TO MY OFFICE I WAS SHOCKED TO SEE THE BIKE WITH FULL OF DUST ON MY BIKE ENGINE THE WHEELS THE WHOLE OF BIKE. THIS IS HOW DO THEY SERVICE BIKE. ONE OF THE WORST SERVICE I HAVE FACED IN MY LIFE

hi sir
using fz16 for last 8months. i was using Yamaha bikes for last 10years. no doubt that fz16 was a good choice for my city ride. But from first service itself i was complaining to service personnels that its tyre pressure not maintaining correctly for more than 4-5 days. one said to try nitrogen gas, but that also failed... during last service given bike 2days for finding that problem. but no use.. just on 2nd day after inflating rear tyre with 38ps bike skid on road side, just then i checked again and it was 20ps only.. no punctures, then i removed alloy and tyre and dipped in water... found that air leaking from alloy edge from both tyres.

reported it to dealers they took bike 2days for inspecting it in local MRF showroom... and promised to replace rear alloys.. but even after 2weeks they are not able to did that, saying no stock..
they inflated my front tyre with 40ps and said that front alloys are ok... how to ride in that tyre pressure.. still i believe there is good punch in fz16...but... they are too bad to rectify problems through sales network...
in fact i was trapped... cant go for long ride, night ride.., dont know when it get solved..

baiju azad
kottayam, kerala
[protected]

TO,

INDIA YAMAHA MOTOR PRIVATE LIMITED

A-3, SURAJPUR INDUSTRIAL AREA, NOIDA DADRI ROAD

SURAJPUR-201306 (UP) INDIA

Dear,

Customer service manager

YAMAHA MOTOR PRIVATE LIMITED

On 16 NOV. 09 I purchased Yamaha FZ bike, (engine No.2IC 2028874, Chassis No. ME121C028920) at New Delhi from your dealer PRIME AUTOMATION (HIMGIRI YAMAHA). I am very disappointed the performance of YAMAHA FZ-S bike. The Performance of bike is not is satisfactory. I can not shift gear very smoothly during driving of bike. Regarding this problem I have 2 times complain to YAMAHA dealer while servicing of bike and last i contach with Mr.Anurag he toled me go to HIMGIRI YAMAHA and take his name he (Mr.Bhala, Work shop incharge) will support you but result is not satisfactory. There are no any engineer to understand my problem so again i called to Mr. Anurag and berif him all contents again he has given one mobile number. i made a phone on that number and dicussed about my problem, bu his responce is not good.
When i ride my i am facing problem and may be this problem become a cause of accident.

Address of delier
HIMGIRI YAMAHA

C-42, MAIN ROAD (opp.SWARN CINEMA)

Krishna nagar, DELHI – 110051

TEL:[protected].36, 37



My contact number is [protected]







With Best Regards

Krishna Prakash

I have purchased a yamaha Gladiator in Jain Moto bike T.Nagar Chennai, within thee weeks i given to service center 7 times .thus the problem is not rectified.I complaint to the manager, the manager did not respond.please help me and my mobile number [protected].I expecting your reply

OWNER TO A (BLUE) R-15 REG NUM HR-26-AT-5606 => [HIMANSHU]
MY PERSONAL EXPERIENCE IS VERY BAD SINCE THE TIME OF PURCHASE, TO THE TIME OF SERVICE AND ESPECIALLY AT THE TIME OF CLAIM FOR INSURANCE WHEN EVER BIKE HAD AN ACCIDENT
THE YAMAHA AFTER SALES SERVICE IS VERY BAD AND BACKWARD AS COMPARED TO THE PRODUCTS THEY OFFER
WORKING FACILITY AND RESOURCES AT THE SERVICE CENTER ARE SO OUT OF ORDER THAT ITS A SHAME THAT THEY OFFER DEALERSHIP JUST TO ANYONE WHO DOSENT EVEN HAVE A PROPER RESOURCE TO FULL FILL THE NEED OF CUSTOMER ESPECIALLY AFTER THE SALES HAS BEEN MADE


ALTHOUGH THIS IS ONE OF THE BEST BIKES AROUND BUT THE AFTER SALES SERVICE IS A COMPLETE HEADACHE TO DELT WITH

1.NO SPARES AVAILABLE(SIR PEECHE SE MAAL NAHI AA RAHA HAI)

2.LACK OF WORKFORCE AT YAMAHA DEALERSHIP ALL AROUND DELHI NCR

3.LACK OF INTEREST AND KNOWLEDGE ABOUT THESE (R)EVOLUTIONARY MACHINES

4.DONT TAKE BIKES FOR SERVICE AT SOME OF THE DEALERSHIP FOR EG. (PRO SERVICE AT MATHURA ROAD)

5.POOR AND DELYED ACTON FOR MANAGEMENT TOO ESPECIALLY SERVICE DEPARTMENT

6.DONT EVEN PERFORM THE BASIC PROTOCOL GIVEN IN THE SERVICE BOOK

7.USING OF DESI STYLE OF SERVICING(JUGAD) THE BIKE WITHOUT PROPER AND STANDARD GEAR SPECIFIED BY YAMAHA

8.SOME OF THE SERVICE CENTERS ARE SO SMALL, OUT OF ORDER, EQUIPMENT AND PAIN FULL TO STAND IN AND GET THE WORK DONE

THAT THE OVERALL EXPERIENCE CLEARLY SCREAMS(TOTAL- BABUGIRI)

YAMAHA AFTER SALES SERVICE BREAKS THE HEART OF EVEN THE MOST PROUDEST CUSTOMER AND NOT CREATE 'KANDO'(TOUCHING YOUR HEART)
AS ITS SAID TO BE

THE ONLY REMEDY TO IMPROVE THIS IS BY INJECTING THE SAME SPIRIT OF RACING AND UNCOMPROMISING PERFORMANCE NO MATTER WHAT

THE SAME SPIRIT THE R&D GUYS(FRM JAPAN HAVE IN THEM WHILE DESIGNING AND TESTING EACH AND EVERY COMPONENT OF THE BIKE

I HOPE Mr. Yukimine Tsuji, CEO, India Yamaha Motor Pvt. Ltd IS LISTENING...

I would like to draw your attention regarding a problem with the after sale service at one of your dealer "Excellent Yamaha" 1, Shanti Sadan, 45, Telli Park Road, Andheri (east) Mumbai where I have purchased FZ 16 Registration No: MH-02- BK- 1512.

Please find below my experience with my last paid service.

1) Servicing is not carried out in a professional manner. It’s better if I wash it at home with a hose and clean it myself.

2) They Charge us for filter and oil replacement, but when I checked the engine oil at home the same day, the oil was black and watery. I have been cheated by Excellent Yamaha and this matter is serious and could tarnish Yamaha India’s name. I have been using bikes since 23 years and never seen an unprofessional service center like Excellent Yamaha

3) The rear excel nut was lose and could easily maneuver it with your bare hands.

There is a list of things and I have attached links of people who have similar complains of Excellent Yamaha.


The worst customer care & service provided by "Excellent Yamaha" 1, Shanti Sadan, 45, Telli Park Road, Andheri (east) Mumbai. If this going to continue likes this, then its time Yamaha India should worry about its reputation

http://www.consumercomplaints.in/complaints/yamaha-motors-india-c275735.html
http://www.consumercomplaints.in/complaints/fz16-c173068.html
http://www.consumercomplaints.in/?search=Excellent+Yamaha

Suggestion: Yamaha should have a training program before appointing a dealer as how to respect their customer weather he is buying a 70000/- Vehicle or a R-1 for 13 Lakhs. I have never experience this type of attitude from any of the car dealers when ever we have purchased a vehicle.
Awaiting your reply in anticipation,

Thanking you,

I have had a similar experience with this service dealer. I gave my bike for the first service and it was a painful affair. they were not attentive and at last I got the service done with lots of requests. However they claimed they have changed the engine oil. but when i checked engine oil after few days it was not being changed and got it changed from outside. It is a pathetic customer service. Yamaha should ban this dealer.

I AGREE THESE COMMENTS & ASSURE YAMAHA SOON WIND UP & PACK UP FROM INDIA IN 2010.
BECOZ OF ITS POOR MANAGEMENT

Your services are very poor at hoshiarpur, phagwara and jalandar'punjab'india Because there is no availability of spare parts of Yamaha old fazer model 2004 125cc engine.We have visited four to five times at your yamaha dealer's in punjab india.I want To purchase yamaha motorcycle's but i change my decision due to the lack of spare's and poor service in punjab.

CHEERANS YAMAHA — CHEATING

sir,
i booked a fz s on feb -2011 on Thrissur cheerans yamaha show room.they will promise it will delivered on 25-02-11 or 2 days b4 the the date.But now they will postponed date to march 5 kindly take an action ...

Name: S.Srinivasan

Address : 17/8 Shanmugaraja Street

Gandhi nagar Ekkattuthangal

Chennai- 600 032

Mobile No: [protected]


Bike model: R15(yellow Color)

Reg no: TN09 BE7502

Chassis No: MEI38B016A2010985

Engine No : 38B1011048


Dear Sir,

I am S. Srinivasan i have purchase R15 bike and also i like it very much for my use and also i have done Four Free Services in JafferKhanpet Chennai and your service is very very poor and customer relationship is also very bad they are not at all repecting the customers and also they have not give bill sometimes but they are asking money personally for issuing the bike Polish(Bill not Given)


They are not doing the work properly all times how i given my bike for free service. Kindly take your action immediately otherwise they lose the good customers and relationships day by day.

IF THEY CONTINUES THIS TYPE OF POOR SERVICES THEY WILL DAMAGE YOUR COMPANY NAME - YAMAHA AND LOSE GOOD CUSTOMERS IN CHENNAI KINDLY MAKE ACTION AND DO THE FAVOUR FOR GOOD CUSTOMERS IMMEDIATELY.


AFTER GETTING THIS MAIL KINDLY MAKE A CALL TO MY MOBILE NO: [protected]

AWAITING YOUR REPLY AT THE EARLIEST SIR / MADAM

THANKING YOU

REGARDS


S. SRINIVASAN
[protected]

Dear sir/madam,
i have just purchased a fz16 2 months back.what seemed to me as a dream bike has turned into a nightmare.the reason for buying this lovely bike was for its riding experience.not anymore.since i started riding this bike the engine stalls on the 3rd or 4th gear n when i leave the clutch the bike jump starts putting a lot of load on the clutch.i even explained this to the service advisor at the malad showroom but has'nt been able to do anything yet.on asking him, what will i have to do if the cluth wears out he says i will have to pay for a new clutch plate.if there is a problem with the engine stalling why shoud i pay for the clutch kit.please do look into this matter as i also have some other fz owners complaining about the same.and also the management at your malad workshop truly and disappointingly sucks.im sorry but please do see into the matter..

I have puchased FZ one month ago but it has noice in front disc as well as in rear break, i have checked two times in Yamaha service station and Yamaha showroom but i m not satisfied from it.
I m tensed from it coz my parents wanted to buy me CBZ but i like FZ so i have purchased this Bike. So, Pls do the need ful

ya i got a new bike fz 16 and having pick up is nt good...wht to do will it improve aftr 1st service...plz tell...only 2 days and pick up is slow...

sir/madam

I have Yamaha bike fz-16 black. this is very nice bike, better performance not bad, after my service chaissis paint peeling because of over flow from battery give me a solution for this complaint so many times i told this problem in cheerans auto agencies es in thrissur Kerala there is no response from their side


arush
cont no:[protected]

Hello
am Saranya R varma from cochin.I have a complaint against PSN yamaha, Mamangalam, Cochin.i brought a Yamaha ray z on 2/12/13.the customer service of this service centre was very poor.i didnt get any accessories free even a helmet.thats ok.but the behaviour of a lady i think the sales coordinator is very irritatable.she doesnt know how to behave with the customers.i suggest each & everyone not to go with PSN yamaha.it is the most worst customer service i have ever come across.

i have purchased g5 but spares are not available in lacal showroom, i also have problem with bikes average its really poor 45.
nobody solveing the problem
sangli416416
maharastra

myself and my friend purchased a bike from yamaha. model r15 and fz16 for this they provided the key which is used for both bike. both bike keys are same. for this what shall i do, how i want to give case in consumer court.

Dear All,

I've Purchased Yamaha FZS bike (3-6-09), But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike. :-(




I've purchased this bike from "Shivmotors, Durga Puri, Delhi"

Thanks and Regards,
Sonu

Dear All,

I've Purchased Yamaha FZS bike (3-5-09), But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike. :-(




I've purchased this bike from "Shivmotors, Durga Puri, Delhi"

Thanks and Regards,
Sonu

Dear All,

I've Purchased Yamaha FZS bike (3-5-09), But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike. :-(




I've purchased this bike from "Shivmotors, Durga Puri, Delhi" Please take care :----

: He've give me bike papers with bike number, so please suggest .. he'll not give me bike number so, how i want to give case in consumer court.


Thanks and Regards,
Sonu

i have purchased yamaha fz16 three months ago iam facing lot off problem by the average of just 35-40 &there is some problem with my disk break too it is producing some sound asif the tire ream is touching to the disk pad & i even have a doubt that can we fit dome to my bike

Dear sir,
I completed three time service afterwards my problem is not solved they only give suggestion on next time it will be ok

Dear sir,

Bike model: FZ16
Purchased date: 20.05.09
Todays date: 24.08.09

As my bike got repaired while riding there is a huge sound accured suddenly, i stopped my bike at the corner of the road and called Sri motors service people at the time of 9:30 AM, and they came at 11:30 AM for more than one and a half an hour i stood on the road for them at maduravoyal their office is at near Ashok pillar.
They took my bike on 19.08.09. There is no reply i gave my mobile no also then later next day 20.08.09 i called them the reply was still not open the engine. ok next day 21.05.09 i called the reply was valve got bend need to change i said ok the valve is covered in warrenty, then next day 22.08.09 i again called they said mostly by today u will get your bike, before going to their service centre i called them the reply was no not yet ready. The next day was sunday 23.08.09, then today is Monday 24.08.09 i keep on calling them from morning to evening 5:30 PM the phone not picked up, i went straightly the centre was closed, still not yet got my bike these are the list happened this is my problem which i faced from 19.08.09 to till date, i was very much depressed and tensed. my brand new bike FZ16 Just not even 3months bike is still is service centre.

Kindly take steps this is a big issue keep on depressed for a single man makes his heart too weak.

Expecting your reply or call soon

Thanking you

Regards

G.Rakesh

Dear Sir,

I have purchased FG-16 on 21/10/2009, and dealer gave me a Yamaha UNIQUE number
But I don’t know any think about UNIQUE number

Please can you explain me What is Unique number?, & How I find out I had resaved unique number Right or Wrong

Thanks & Regards

Sandip

Dear Sir,

I plan to a buy a yamaha FZs since three months.but i have read many complaints above.so my mind is change.plz suggest me what can i so.Thanks


Yours Faithfully
Sandeep Singh

baba moters dealer of yamaha bike in varanasi does not provide good services, the rate of product like part of yamaha bike is high in comprisen to other dealer like agrawal motres the differnces is more than 20% it is very critical situation my mobile no is [protected]

Dear All,

I've Purchased Yamaha FZS bike[protected], But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike.


I've purchased this bike from "sri motors, k.k.nagar, chennai" Please take care :----

: He've give me bike papers with bike number, so please suggest ..otherwise i will give case in consumer court.


Thanks and Regards,
karthick
[protected]

Dear All,

I've Purchased Yamaha FZS bike[protected], But I'm facing a lot of issue with this bike and local dealer also.

(a) It's self start bike but if my battery will not work, then I can't start this bike. :-(
(b) Kick option is not avilable but when I've purchased this bike dealer told me that option is avilable but now he is saying, it's not avilable. :-(
(c) Dealer told me first day that he have give me choice number but now he is saying, choice no we can't give you . it's depand on authority. They have maked me fool for selling a bike.


I've purchased this bike from "sri motors, k.k.nagar, chennai" Please take care :----

: He've give me bike papers with bike number, so please suggest ..otherwise i will give case in consumer court.


Thanks and Regards,
karthick
[protected]

I Have Bought Fzs 2months A go i face Lot Of Problem In Gear Shifting The Probleme Started From the 10th Day Of The Bike But The Bike Goes Dam Smoother On Highways need A sugeesion What Can I Do wi Gear Problem

Dear Sir,

I have purchased a Yamaha motorbike on 2nd July 2009 (Class MCY, make YAMAHA FZ 16 ST) from M/s Standard Yamaha, Bhopal. The bike could be registered on my name after more than a months timei.e on 17th Aug. 2009. Upon approaching to the Standard Yamaha several times they informed that they have sent the chasis no. (ME121C[protected]) and engine no. (21C1051372) to the RTO on a different name and therefore the vehicle could not be registered. Where as as per the Motor Vehicle Act the vehicle should be registered within 10 days after its sale. The delay in the registration has caused humiliation to me as I was driving a vehicle without registration number because of the shear negligence of the dealer.
This mistake could be resolved after a long discussion with the dealer and finally the vehicle was registered on my name with registration no. MP 04 MR 7842.
Yamaha has provided some free services to me.when I went for 4th service to another authorized service center, thet told me that your free service is laps.according to them this bike is not registerd on my name.it was shocking for me.they then I went to the STANDARD Yamaha.again they tried to hide the truth, ,
However the book (service and warrenty book) could not be transferred on my name inspite of my several request to the dealer. They informed that this particular vehicle has no history in the database being maitained by the company. So whenever I go for free servicing the dealer refuses and informed that vehicle has already been serviced. As there is no record in the central database and no due services are being provided to me I have doubt that whether other benefits like warranty and guarentee etc shall be extended to me. I came to know about this fact when I approached another dealer for free service as I was dissatified with the services provided by M/s Standard Yamaha.


Should I go to the CONSUMER FORUM for my complaint???


Thanking you.

Ritvik Choubey

ENGINE COMPLAINT FOR 2 MONTHS NO PARTS AVAILABLE IN KERALA

I AM HARRY. I BUY A YAMAHA BIKE NEW MODEL FZ S V.2 ITSENGINE COMPLAINT FOR 2 MONTHS NO PARTS AVAILABLE IN KERALA

Yamaha gladiator SS — Not in stock

I have given cash amount of 50437 Rs to purchase Ymaha gladiator ss black & red model to mangaer of yamaha motor india sales pvt ltd. wakdevadi pune maharashtra .

i haven't recieved my bike its already 10 days, Please guide me what should i do as they are keep saying that this is not in stock.

thanks,
Neeraj

ask the dealer for written letter regarding the await period.

i am frm kerala
i owned yamaha r15
its a fentastic bike
bt i dnt get its spare parts
means i need to have a new rear alloy wheel
bt agents are not ready to gv
for 3 months i waited for the new rear alloy wheel
still nothing ...

I AM A YAMAHA FAN. I ALREADY HAD RX 100, CRUX & NOW A FZ 16. I DID NOT HAVE ANY MAJOR PROBLEM.BUT I AM SORRY TO KNOW MR AJAY IS NOT GETTING THE SPARE MANIFOLD, YAMAHA MOTORS SHOULD SEE THESE THINGS SERIOUSLY.

Very true. Yamaha doesnt regulate the dealers properly. Products are unmatched. Processing and servicing needs to be stringent.

I recently had my yamaha Vstar in to have the carburetors rejetted. I got the bike back and road it for a week and noticed that the bike would hesitate every time I shifted into another gear, I also noticed their was a wire hanging down from the carburetor. I took the bike back and it took the dealer 2 days before they even looked at it. I commented to them that it should have been priorty to look at my bike first sense they did not fix it correctly the first time. They service department called me and said that three people road the bike and they thought nothing was wrong with it, so when I went to pick it up I asked about the wire that was hanging down and they said they didn't fix it because it was like that when I brought it in. I'm sorry but that was rediculous. Poor poor service, you have lost me as a customer and I willnever recomend anyone go to Advantage Power sport in Kansas City Mo

i want buy to yamha rxg

recently my rxg engine got ceased..now i want to make a sleev inside the bore and i want to insert the piston...will it work or it again make the sound ..or can i rebore it ...i can buy a new bore but this is my doubt..

YAMAHA GLADIATOR JA MODEL BIKE — DELEARSHIP NOT RESPONDING WELL DURING SERVICE

I had purchased yamaha Gladiator JA model in 2nd Augurst 2007 . After getting four services from yamaha workshop i am still facing problem. Problem details are as follow.
1. virbation in whole vehicle
2. Rear wheel alligment is out
3. RPM flactuating continously.
4. Engine stop while slow speed.
Workshop people are not solving my problem they are only giving me excusses.

Please help me out
Detail of bike and showroom from where i purchased bike.

Showroom: SHIVA MOTOR'S DURGA PURI DELHI.
BIKE MODEL: YAMAHA GLADIATOR JA.
CHASSIS NO: 000030
ENGINE NO: 000030

I SHALL BE VERY THANKFUL TO YOU IF YOU SOLVE MY PROBLEM.

YOURS FAITHFULLY
SUMAN PRAKASH
MOBILE NO : [protected].

HORRIBLE SERVICE

Hi,
I live in Chennai and bought a black Yamaha R15 about a month back. The bike’s handling, looks and feel is great and I have managed to touch speeds of 120km/h with ease. Overall
I am very satisfied with the Bike and wouldn’t trade it for anything else.(well perhaps an R1). Anyway my bike was due for it’s first service as it has been a month since I bought it. I went to the Sri Motors Yamaha showrom in Ashok Nagar where I bought the bike and handed it over for it’s first service. They asked me to collect it in the evening after 7pm. So i went and collected it and since it was dark I just brought the bike home and left it in my garage. The next day when I woke up in the morning and took my bike out for a ride I noticed that there were two really big and deep scratch marks on my bike. I went back to the Yamaha showroom and complained to them about it. They immediately went on the defense and said that they were not responsible and that I must have hit it somewhere. I was very upset by this and have decided that I will never give my bike to Sri Motors again for service. I would like to know whether there is any manual which I can read that would help me to service the bike myself. Also for guys who are living in Chennai and are going to buy a Yamaha Bike DONT BUY IT FROM SRI MOTORS IN ASHOK NAGAR. Buy it from somewhere else.


...Murali

HEY I JUST WANT TO EDIT THE REVIEW I MADE EARLIER. THE COMPANY SRI MOTORS HAS AGREED TO GIVE ME A BRAND NEW TANK FREE OF COST. HATS OFF TO THEM. PLEASE DISREGARD ANY COMPLAINTS I MADE ABOUT THEM EARLIER. YAMAHA ROCKS!!

Hello People,

I bought a Yamaha Gladiator Bike on 20th Nov 2008 at PATNY MOTORS, Hyderabad. The bike is TERRIBLE. It vibrates, trembles. One can HEAR a Grinding noise or U can feel it. Unlike other Yamaha bikes it dosent have any kind of pickup. I[censored]r taking a U-turn on the 2nd gear, One can hear the Sound of Chaingripping. A speed breaker comes, its in the same in 2nd gear and u can hear TAK-TAK-TAK from the chain. And in Traffic God saves me... Its Dumbo driving on it. It runs slow and makes HELL OF A NOISE. My bike CRIES if it crosses 55, and remember there is no Pillion rider. Yes people say it is a BIKE of 125CC engine capacity, and it ran about 1900kms. So...__________________________________ and guys the service is Pathetic.

i have bought Yamaha Fazer bike No. RJ01 - SA9901 from Raj Yamaha, Opp. DIG Office, Jaipur Road, Ajmer (Rajasthan), they have issued me a life time free service card No. 1005 against a sum of Rs.1000/-

But now they are denying to give me services for that, is this the way to treat your valued customers. please do the needful ASAP.

Dear Sir,
I recently brought a Gladiator ss. This is Great bike and performace above the level of expectations . But the Most disheartening thing about the Finish of the Tail crowl of Gladiator is very poor and tail position breaks open and Yamaha R & D Department should have taken a survey and would have notice that more that 80 % of Bike have tail position broken which gives ugly finish and I am surprised Why R & D has still sorted out this Issue.

I would suggest the R & D department to take care so that they could improve the presence in India

Last month on 23rd March 09 I bought a Yamha Bike (Alba 106) after 7 day the bike was not running properly and I went to the dealer but the dealer told me that after 1st service the problem will be solved, speedo meetar was also run ount in first day.
after 2 week I went to service center and the workshop manager advised me to put the bike in the centre for one day, Ileft the bike for servicing in center.
when I came to service center for taking my bike back, I found that there were nothing serviced and they Charged Rupees 500 for Oil Change and Taflon coating I payed it and took my bike. on the way I found that the problems were same so I called to workshop manager He told me to run it like that and the engin will be change but I was feeling very imbrassing with the new bike to run in that condition so I went to workshop and told them to repair it properly. he told me that you will get it after 15 days. today on 30th Apr 09 I took the bike back but the condition / problems are same. now please tell me what to do ? please help me out otherwise at last I will go to cunsumer coat.

I bought it in cash payment.

Mohan Singh Rana
[protected]

Yamaha — Worst Dealers Ever.

I bought a bike from BIKERZ in chennai the dealers in saidapet and college road, nanganallur and still never got my rc book and also my insurance...i also found that the bike is defective and some kind of noise comes from it when we ride it for a long time...seriously i hope some kind of action is taken on these people cause they still never gave me the rc book and the insurance.

Yamaha — Delay in delivery of my Bike

Hi,
Its Alaya. I have given my bike(YAMAHA- RX135) for repairing and servicing at RELIANCE AUTOMOBILES, GT Road, Durgapur on 31.07.2009. The delivery date provided by them was 06.08.2009. Now they are delaying in delivery saying that they don't have the spare(bore & piston unit). As per them they have already placed order for this spare but the company is delaying in prividing them . Also they are asking that the cost of the spare has been increased with a margin of 1500 rupees from that they have given me at the time of estimation.Plz clarify.

Regards
Alaya Kumar Nayak
Dy. Manager(Network- RF)
TATA Tele Services Ltd.
M:- [protected]

I have given my bike for service at Bikerz Nunganullur chennai and i asked them to repair my fork and they denyed it saying i need to pay for it and it was they mistake for damaging it. Kindly do the need full asap... as i need the bike at once...

Hi,
I live in Ambala cantt and bought a blue Yamaha R15 Date of Purchase 27.06.2008 from Kanwal Automobile 116B Alexndra Road, Opp Capital Cinema, ambala Cantt. Telephone No.[protected], 4000909. this bike is under gurrantee now. i am facing the problme of meter wire . meter wire is not working properly. i told my complaint to Kanwal Dealer also before 4 months, but he didn't take any action against this complaint . i was realy facing this problm too much, and i dont have any source to reach any auhtoriozed persone who can handle my problam, so i request to you pls do as needful you can asap...



Hardeep Saini
Ambala Cantt

I have R 15 bike.. boought from GUPTA MOTORS JALANDHAR. i have done two services of bike from them.. but the Service is VERY- VERY POOR. IN Gupta Motors there is No Mature person sitting for dealing with Customers.. As YOUNGsters who are sitting there doesnt have proper knowledge .Even they didn't know that how to DEAL... Workshop is in very poor condition as there bikes.. As YAMAHA Brand Name is at NO.1 position in market. No spare parts are available in Gupta Motors jalandhar Agency.

Please Look into matter that Solve the problem...

Regards
Ramandeep Singh

My alba 106 purchased on, 12-2007.orpi yamaha dealer, thadagam rd, coimbatore.vehicle no TN37AX5781. it's already fork problem.i am contacting the service enginear mr, haridas.but not responsible answer.iam facing the fork problem in 2 years.need help. My cell no [protected].

yamaha is the worst service company towards customers and bad product supplier too

i have got a gladiator ss on august 2009 month from ORPI AGENT coimbatore. A worst place and worst yamaha products. Cheapest yamaha products comes here i hope.

Hey guys think of yourself, i am talking truly, just see the list of new yamaha bike orpi agents problems.
1. At 60 kmph my bike started to shake heavily, the handle jerked which created hand and shoulder pains.

2. My rear wheel wobbles when i go on the road at normal speeds which created lack of my driving confidence.

3. My head lights were worst.

4. My bumpers not aligned properly.

5. Carburator was not proper, my bike stops here and there, then i have to start again.

6. Finaly a great problem. My bike handle was not straight, oh my god. I always had chest and hand problems.

7. Heavy problem is, one day when i was driving suddenly my bike stopped slowly and stopped at a point. I dont know the problem. Then a auto driver came and said the disc brake air lock happened. Then he bought his auto spares and cleared me that in the hot sun.


Please please dont take a gladiator. or yamaha bike please plese

middile class guys pls pls pls pls no dont opt any yamaha bike.

if you want to mail me, mail to [protected]@yahoo.com

pls guys dont waste your parents money just for sake of show

what are the polices of your company? What are the required qualification of your employees.What is the qualification of your newly employed ASM(Area Service Managar of Rajasthan Mr. Sunil Kumar)As he has no degree then it proves that degrees are useless.As you appoint people on approach.Is he an honest person?.When he returns from his tour do you ever chack his bills?.

Sir
i want to complaint against the authorised dealer of Yamaha bikes in (B 26, Phase 3, Indl. Area, Mohali(Punjab))
I have r15 yamaha bike
Actually sir my bike had been accident, so It have some small loses, after that i went to Mohali yamaha service center, they gave the order of parts demaged, after a one and half week i got the half parts, they missed to order some parts, after that they asked me that we have ordered the parts and you will get it in one week and they told me that you have to give the payment in advance and I gave the total payment.Sir today it have been one month to ordered the parts but when i went to th service station they said that the parts are not yet come we have to order the parts and it will take one weak.
now you tell me what can I do If my bike take time of above 45 days to repaire then It have no benafits.
I cant go to other service center because they have taken advance payment .what is benafits to buy R15
from 45 days it is useless to me, and the part is not yet available now you say what have to i do

Yamaha — regarding service

this is to inform that, there are no trained mechanics at yamaha Atul Motors Roorkee , as they are not able to find out the technical error in my bike i.e. yamaha R 15 due to which i a'm unable to ride it as per my wish , the error is regarding the sound coming from the bike, perhaps it seems to be from the engine.
kindly, pay attention and provide proper service

Sir,
I have purchased a YAMAHA Gladiator (SS) from pothan & pothan Thalasery, Kerala. i would like to say you about their worst servicing and the mis behavior towards customers, I am having a problem with my handle bar, from the first service itself i have told about this, now I have finished my 7th service and by this date they have not even checked my handlebar .And also I would like to inform you about the un availability of service parts.

Yamaha — Bike Problem

My Bike Yamaha FZ-s REG NO. UP83P5456 Moteycle Service is not satisfied

iam suggest for all pls don't purchase the yamaha bike. because only one month its gonebe right but after one month its toataly useless bike.


pls iam requesting for everybody
pls think on my above lines

manish Pundir from gurgaon

Yamaha — Pathetic service

I purchased a R15 0n 13 Feb-2009 and from day i got the bike has got some problem or the other, I personally feel all Yamaha tehnican's and yamaha dealer's in bangalore are and these 's are not trained properly from the company all they know is to trouble shoot known issues somwthing other than that they can never fix it irrespective of what ever time and money spent
All they know is extortion and end of the day job done is pathetic.I request all my friens never buy a Yamaha Bike until unless you can get your serviced yourself or either else where apart from a yamaha authorised dealer.

Sir,

I have bought a gladiator type ss last year. after buying oly i noticed that there is no chain cover. The workshop manager told me because their is no chain cover we cannot put oil only a kind of lube Its cost at one time Rs. 100. for using that lube. He told 1 bottle lube costs around Rs 500 and Rs 100 is low we are taking he saoid. because of lack of chain cover dust easily get into the chain and it is becoming loose and had a sound. So my suggestion is to put chain cover in other models so we can avoid all these problems. Now chain and socket is damaged. I went to about 5 shops in different places their is no stock of chain and socket.

thomas sam, thiruvalla, kerala

Yamaha — engine problem

I have facing the engine issue with the Yamaha Fazer from last 6 months. In this bike engine oil get finished after complated the 500KM after servicing as I have replaced the cylinder kit as well and now I am still face the same issue. Now I am going to the consumer court to submit the case against the company regarding my bike replecement. As they providing me the faulty unit.

Yamaha — sevice

dear sir my name is chaudhary nayan.i purchase yamaha fz16 at 11/10/2010.when i went for service on first day they told me that we cant take your bike due to some problem than sent back to me.and same things happen from three days.i have to pass 30 km to reach at service centre.what will i have to do.and bihaviour of service centre member is so rood.

Yamaha — Weird Issue With Gladiator SS

Hello, I bought my Yamaha Gladiator on 15th Oct this year, Since then i have been having issues with the Bike. The bike goes for one km gives a jerk & stops the RPM drops below 1. Took the Bike for servicing to MSP Yamaha (One of the Most pathetic Service Centers in Bangalore) reason Being they try to fool the Customers giving some Excuses regarding the issue( i was told there was a problem with the spark plug). Two days after the service i started Facing the same issue again then took the Bike to Bangalore Wheels where i actually purchased the Bike, the engine coil was replaced, replaced the spark plug cap & when i collected the bike Rode for half a Km the bike Gave a jerk & stopped, the Weird issue here is if there is even a small amount of water that splashes on the Engine the engine gives a jerk & stops. Even the service engineers are not able to find the actual issue for the cause I have hardly Used this bike & i am fed up of Paying for the services & part replacements on the bike. I don't want Yamaha to replace any more parts on the Bike. I am very very Upset of the issue & want a replacement for the bike & refund of the money that was spent on the services & the part replacements.

Can anyone from Yamaha get back to me with this issue as soon as possible? I have deeply lost my faith in Yamaha products after facing this issue. I shouldn't have changed my mind from buying Bajaj.

Shashank karanth
E-Mail: [protected]@yahoo.com
Phone: [protected]

Yamaha — Engine or silencer

Dear sir. Mene 13.6.2009 ko yamaha fzs purches ki. Mene bike ki service time to time yamaha shoroom par karayi. 4 month se meri bike white fog chodti h. Or meri bike ka salansar phata hua hai. Yamaha ka menejar or staf mere ko rajana aaj or kaL kiye ja rhe hai plese meri help kijiye. [protected]

chandrapur vijeta moters se maine yamaha fazer 3 nov 2010 ko parchase kiya aur 2 jan 2011 ko bike dhuea marne lagi to maine showroom gaya to unene kha ki sailencer ke oil ka dhua khaiker mujhe tal diya hai fir 10 din ke bad bike se continue dhua marne lagi our mai bhout upset ho sir my email addres ( [protected]@YAHOO.COM )

Hai yashwanth here
am very much craze in yamaha, one day i heard about r15, i saw all comments about the bike in net, it was there some bad comment also i did not care, foolishly i bought R15. in the showroom also they told bike is too good. blindly i purchesed that. after that i have suffrerd too much, from 2nd month Gear Problem, till now they did not solve, and too much carelessness, after we buy they wont get profit so only they wont concentrate their old costomers, and milage is too low price is too high, once i get accedent because of bike skid for repair they taken 1 month, after that i feel some extra sound in that i infirmed them they told me that engin problem which bike will come with in 1 year engin problem, but r15 is great it will come, and i given for service they told me that parts will come from bombay it will takes time, till 2 month i have waited and still am waiting i did not get my bike it's in showroom, and they will tell that free service, but there is no free service for oil also we have to pay, just they will water wash and give, now mantainence 73000 down payment, I paid, monthly 1700 loan 11%, 2 month once free service we have to pay 1000, and after free service we can’t give bike anyware we have to give showroom only they will charge too much, till loan finish we have to spend near to 160000. Totally bike is waste fully fibur body if accedent we will get only 50% benefit, my suggetion is don’t go YAMAHA take other Best is, no 1 Pulsar 200, and 220, and apache, ZMR also good better than r15,

Thanks
Yashwanth  Be happy
[protected]

I am from Bangladesh and bought Yamaha Alba 106 CC bike last year. I have some problems with its speeding. Its meter is 180KM/H but the problem is with full (Last) gear I at best achieve 60 KM/H... And it goes not more? Can you tell me why it is ? I went to Yamaha service center but it is still the same after servicing.

Kaiser

I thought i am the only person to have these many complaints against yamaha. glad that all face same problems. i bought Gladiator ss in November 2008, till date only 20, 000kms. but i use it regularly. i never had a comfort of riding a bike, i feel ashamed in front of my friends driving this bike. Patny motors from hyderabad are very cheap people they take away petrol from bikes, once i met with a minor accident and i went to them they said i need to change many parts and it costs 3000 but other service center from ameerpet charged me three hundred only with no service charge. they said its only fork bend.Donot go to Patny motors. Patny Yamaha.

funniest thing is that my bike stopped all of a sudden and i took it to near by service center in ameerpet they said battery failed even without checking the bike. I said lights glowing, horn is also working how battery is failed. they did not respond. Finally they said to change battery and they gave direct connection without battery. They took three days to find a minor power fault and said that they have to call a automobile engineer and charged me two thousand.

we also one R 15 YAMAHA HAS verybad service and we give bike to recharge there batery showroom management not give responce showroom name is shiv motors e-11 west joti nagar very bad company bike run only 5000

I have done service from Tajashri Yamaha, Nagpur. bu as i notice problem them, they charged for it (And I Pay it) but not cleared the problem, after two days i again complaint them they not take intrest to solve the problem, I put complaint in Yamaha complaint but no response i got from them, I think Yamaha India is not customer oriented organisation.

Complain about Yamaha service .
=========================

I have given my bike in service center for insurance.
insurance servery was cleared with in 2 days but due to unavailability of parts at service center ... I Can not Get get it yet...
and It is about to 15 days..

So you people are requested to do needful in this meter.

I have also talk to branch manager Mr kunal(Power bike, Adajan, surat).
but do not get any sufficient Reply .

so Why don't you call to your power bike service center for the list of part.

Here is my bike details
Model : Fazer (red)
No : GJ5-HC-8422

i am purchase for yamaha szx bike for short period but my bike battery problem. so i want to KICKER i am informed the show room dealer but no response

Yamaha/Gladiator — NO PROPER RESPONSE

Vehicle sales date:2/7/2011, In second service i have said complaint that,`I have noise from front wheel side`. Then during the delivery time they said the disc complaint and we will replace in other day due no stock.Then again i remain the same problem in 3rd free service (2/1/2011) but during the delivery time they said their is complain in front alloy wheel, it should be your fault,said by service advisor. It is my first bike in YAMAHA, i like the bike but service is so so worst.Pls give me a correct solution........ No accident done......

Yamaha — misuse of company of bhushan auto finance

NAME:-BUSAKALA KANTHARAO
LAN:- TW222INR00064516
I AM ALSO PAID OVERALL EMI (FOURCLOSED)
I HAVE GOT NOC THEN IN MY ACCOUNT DEDUCTED ONE EMI WHO IS THE RESPONSIBILITY SO I HAVE REFUND MONEY PLEASE EMI RUPEES 1796Rs Only THIS FOR U R INFORMTION

this type of situation dont repeat again

See its you who decide what to take and what not to, what do you mean by indian roads, like comeon they are nice too. IF everyone thought like you then no one can make progress in India about transport and Roads. Yamaha Suzuki and Honda are launching some great bikes it doesnt mean tat they wont just coz of the Indian roads. you must understand your needs, and then go for a bike, from the above i can see your need is for a indian bike like one from bajaj etc etc. Dont go for Yamaha then. But atleast dont blame the company and other people to whatever handling you are doing.


- Sau

Dear Sir,
I own a bike Yamaha Libero in Jan 2004, since then i am facing a problem of spoke breaking of my wheels. when vehicle was under warranty, the same was replaced by the dealer on FOC basis, but since when warranty on my bike was completed, the problem remains unsolved for me. Initially i have discussed the same with company official and also dealer, both accepted and agreed to the point that if my problem continue, it will be resolved on FOC basis, but now the dealer has been closed and i am facing the same problem repeatedly as no other dealer is entertaining for the same. Your needful will kindly be appreciable.

Abhishek Bhagat
[protected]

Hi, i am a proud owner of yamaha FZ 16, my bike's speedometer is not working after one month of delivery, i reached yamaha dealer with my complaint they checked the fault and said that speedometer cable is complaint but spare is not available for replacing, what will i do?

Wheels India — Regarding Plan Change

Dear Sirs;

We had applied in airtel regarding our corporate mobile no.[protected] change our plan on 01.03.2009. but after 13 days gone no any action taken by airtel. Airtel auto reply received on 12.03.2009 regarding change our bill plan but period not mentioned. We want change our plan from 02.03.2009.

But received the airtel confirmation we confirmed from airtel customer care excutive he told us your said mobile plan not changed from Airtel.

Pls help us regarding change our mobile plan Airtel Magic 299.

Thanking you,
Yours faithfully
for Wheels India

I am owning yamaha FZ16 from the last one year.Yesterday my bike fell into a small ditch and my bike's rear wheel bended inside and the air pumped outside and evacuated. The same thing happened with my friend also. They just replaced it with new one for him and he had to claim with the insurance company. I am afraid that the same thing will happen to me also. There is no guarantee for this to happen in futer also. Is it made like a toy that bends when fall on a smaal gutter. I think Yamaha especially made this bike to ride in Indian roads. There is no solution for this ? Now what to do with this bike ?

HI MYSELF ARUN MALHOTRA IWAS PURCHASED A NEW FZS IN JULY 2009. BUT NOW IAM FACING PROBLEM IN THA SELF SYSTEM THEIR IS NO KICK IN BIKE AND SELF SYSTEM IS ALSO SO POOR TO MAKE IT START I HAVE TO RUN THE WHEELS BY HAND TO START THIS THE DEALER SAYS THAT IS D.C. BIKE THE BATTERY IS NOT SO POWERFULL.

BUT WHEN I WAS ASKED THE QUESTION ON THE TIME OF PURCHASING THEY TOLD U WILL NEVER FACE ANY KIND OF PROBLEM IN SELF SYSTEM SO PLEASE GUIDE ME WHAT TO DO.

Dear Sir,

I Had purchased my FZ 16 on dated 01/12/1998, During the span of 12 months i had claimed twice my Mac Wheels ie: Twice the rear one and once the front one, i do not understand why these Mac wheels ran out / Got bent.

The new problem with my vehicle is that it is now giving out smoke from the silencer, as this vehicle is a 4 stroke one it should not give out smoke, Giving out smoke indicates to replace the Piston and Block, As this is a newly purchased vehicle why, is the vehicle giving such a problem at an early stage ie: 14 months what is the solution to this?
My vehicle no is:MH-31 CT-3457 purchased from Tajshree Yamaha Nandanvan Nagpur, I would also like to inform that as i am mostly out of town, it was possible for me to service my vehicle only once at the respective showroom.

At the time of purchase i was provided the information about the Two years Warranty of the Engine, ie; any problem arising in the engine during two years would be covered under warranty.

Kind request is made to help to sort out my problem as soon as possible.

Awaiting for an early reply and a suitable action to be taken.

Regards,

Leonard Dass

Mobile No:+91-[protected].

Hi,

I have taken a Yamaha R15 on Nov 10th 2010 from Perfect Riders, Lalbagh Road, Bangalore. I had been to my native Mangalore from Bangalore which is a 350KM ride. I started my journey at 2:30PM on Dec 24th 2010. I was at a speed of 60KMPH and suddenly my bike went on a pothole/ditch on the road and because of which there is a dent and a crack in the rear mag wheel. I was surprised looking at it, since it’s a racing bike and it should be able take more pressure and load. It was 7 hours journey and it took me 12 hours to reach my native.

I was very disappointed at this and I went to my dealers to speak about this. They suggested me that they will replace the rear mag wheel by claiming the insurance. I wanted it to be replaced without claiming the insurance. I have spent about 750Rs in getting it repaired and now I am running it with a tube. The rear tyre also got some minor defects due to this incident.

For such normal speed if rear wheel of R15 get Crack and Dent, how can I use that bike for long time and how will I drive fast if its not more secure. As we all know about the Indian Roads, there will be lot of such potholes/ditch on the roads. If this repeats with me, how will I use R15 for long time and go for long ride.

I have spoken to the dealer and service engineers, they are not ready to agree what I say. They are telling like there should have been some major impact or some accident . Why will I lie to you guys and make a scene out of it. I am planning to post about this incident in Media and News paper. I will publish this in my company bulletin and also go for a consumer court. Few of my colleagues and friends were planning to buy R15 and after my incident they are changing their mind. I have suggested my friends and colleagues not to go for Yamaha R15.

If this R15 face this kind of issues, I would have better gone for a Bajaj or hero honda bikes. I have a riding experience of more than 10 years and I have come across this kind of incidents and I have never faced this issue with other bikes. Why only this bike has this issue.

Suppose say if I get mag wheel replaced by claiming the insurance, how can I assure that this will not repeat again.

I want a solution for this, Does that mag wheel have manufacturing defect or its not able to take more load and pressure. Replace the rear wheel and mag wheel or return my bike money.

Awaiting for an early reply and a suitable action to be taken.

Regards,
Shushruth
[protected]

hi
Am Bibin Joseph haveing Yamaha fazer purchased tow month back dec:-11- 2010 from vardha yamaha raipur.am haveing a problem with its battery .after purchace of 10 days my vachile even refused to start dealer told it was due to battery problem they changed it but today i faced the same problem now it is standing in shed can you tell me what can i do to avoid these problem contact no [protected]

sir,
i Am Nitin Karankar INDORE
Last year i purchase Yamaha FZS bike but I am not satisfied with Yamaha bike,
lot of problem in this bike and company are not solution this bike
self problem and other technical problem in bike,
dealer airanyamaha macenik not solve the bike problem,
plz do something for my bike
bike no mp09-na-9599

Hi,
I am SHEIK ABDULLAH, i have new Blue R15 Yamaha Bike, just 5 months old, just i had finished 04 services. past 1 months my bike's color is automatically removing, still same like that. Please ASAP.

My contact number - [protected]. Mali id - [protected]@yahoo.com, [protected]@yahoo.co.in.

Regards,
Sheik.

hi
i am iyappa i have new bike in Yamaha fazer purchased on Jan 23rd last Monday only but now my bike light left side is not working I'm drive only 40km ..tomorrow this bike going to registration Wat we do ...
my contact number -[protected] mail [protected]@hotamil.com

Sir,

This is karthick from tamil nadu. I purchased yamaha ss-125 during nov-2010. my bike number is tn-23-AL-0097. I am getting lot of vibrating sound in the engine from my purchase. even after repeated compliant it was not rectified by your dealer till date. still the vibrating sound is coming. and my chain spocket is also making lot noise. i am using chain lubricant for every 500 kms but i got problem in chain spocket. By bike is just ran 11500 kms only. my cluch housling also rewinded. even after repeated complaints your dealer not clear for the last three services. request take necessary action in this matter please. my contact no. is [protected], e-mail id is [protected]@gmail.com

IAM given my bike on 16 augest till 21augest but the problem is not solved yet . My bike is not starting then I given to bike at Tajshree Yamaha at nadanwan . My bike no is MH 31 DU 8875 .The charge of the repairing is 6500.Mob. [protected], [protected].so very very bad service center

PAN motors — Non deliver / No contact possible

A file sent from Delhi on 10th is not delivered till late 12 th July.

On top of it, the web tracking site is down and no one is attending to the phones .

Not knowing what is happening to important papers is most frustrating .

Will never use nor will recommend any one ever uses their services

Dear Sir,

yamaha service is very bad, recently i purchased R15, but first service itself i find it is very bad service from yamaha.

kindly contact me immdiately,

with regards,
jaypal.c
[protected].

Dear, Sir
I have purchased a yamaha Gladiator on[protected] from pkg motors (adoor), pathanamthita (dist), Kerala (state).From the next day onwards itz gear got sliping, i went to the showroom and asked why the bike like this .they told me that the new vehicle has always the same problem during through running the problem will be solved but on 1-8-2008 the gear almost stuck, immediatly i went to showroom and they examined it and then told me that it has the manufacturing deffect in the gear box still now itz in the same showroom .today i went there and got shoked to see my vehicle's stage ! the engine and gear box has splited into more than one part.what a sad senory it ism ! a new engine and gear box has been dismantled .the showroom officials said to me that they can clear the problem .if i buy a second hand vehicle i have meet the problem but a new vehicle how can i afford it now i dont like to use the same GLADIATOR .so i hope u may take appropriate action and reaplace it ( please see the attached photo graph ) i need the reply as soon as possible

Engine No : 35B1006211
Chasis No : ME135B[protected]
Purchased Date :[protected], PKG Motors Adoor, Pathanamthitta, Kerala

My Contact Details

P.Dalavoy.Pillai
Rajamma Bhavan
Choorakode (PO)
Adoor, Pathanamthitta
Kerala

PH :[protected] (Resi)
MOB :[protected]

Dear sir,

i purchased sony k550i mobile, before year, but at present the mobile is showing no net work coverage, i given my mobile in authorised sony service centre, after i week they are telling no net work ic available. this is service form sony errection. kindly becare full while purchasing mobiles . this is my best exerience in sony. sony service is really very bad,

with regards,
jaypal.c

Hi,
i am sandeep also is a consumer of YAMAHA MOTOR INDIA and agree with these views of my friends. I Want to take strong leagal action against them . why at the time of sell they dont aware about these kind of service. where all the other bike manufacturer gives great service but why dont YAMAHA MOTOR INDIA . please guide me through this as i can file a court case against them .
the dealer name is : UTKAL MOTORS PVT LTD. Bhubaneswar
State:-Orissa

i have purchased a yamaha g5 model on 19 july 2007 since then its is continuously creating to me in its average i have checked it 100 times to various yamaha service centres and also to company engg. who visited centre timely but no one is trying to solve my problem when its average is taken by providing oil from outside the tank it gives satisfactory result but when is put inside tank its performance is only 50 km/litre no one at any service centre is ready to accept this and also never check milege putting oil inside tank i am very much disappointed by ur system they have also check every thing but no one is trying to solve this problem i request u to chech in matter and see what is the problem i shall be thankfull to u

yours
bachchu singh kadam
[protected], [protected]

respected authorised person,
i bachchu singh kadam s/o sh ramkishan kadam r/o vpo-sihi sec-8 faridabad, ballabgarh haryana i have purchased a yamaha g5 model HR-29 R 8572 CHASIS NO-5TSDOO1714, ENGINE NO-5TSDOO1714 on 19 july 2007 since then its is continuously creating PROBLEM to me in its average i have checked it 100 times to various yamaha service centres and also by company engg. who visited centre timely but no one is trying to solve my problem when its average is taken by providing oil from outside the tank it gives satisfactory result but when oil is put inside tank its performance is only 50 km/litre no one at any service centre is ready to accept this and also never check milege putting oil inside tank i am very much disappointed by ur system they have also check every thing but no one is trying to solve this problem i request u to chech in matter and see what is the problem i shall be thankfull to u

yours
bachchu singh kadam
[protected], [protected]

yamaha motor company.

i see the your new vehicle fz16 and the all india price i see that 65, 000 and i go to the showroom CHEERANCE YAMAHA, THRISSUR, KERALA. and they told me 65750. i want to know that that is true rate?. and my freind already book that vehicle next day a call from agency and tell that amount pay immediately
10-10-08 friend pay 70, 000 rs. still the vehicle not delivered to my friend the agency . they tell that 20-10-08 surely give, any hope that matter. and very bad service, no yamaha partsavailable in here . pls should do something .

i had tried to mail several times always it shows failure

if reply to the in mail also showing same.

--- On Sun, 19/10/08, naveen pinakkan <[protected]@yahoo.co.in> wrote:

From: naveen pinakkan <[protected]@yahoo.co.in>
Subject: Non Availibility of parts
To: "yamaha customer care" <[protected]@yamaha-motor-india.com>
Date: Sunday, 19 October, 2008, 11:26 AM


Dear Ao,
i am sorry to say and send you the below all mails as all mails are getting failure of mail delivery.
please read the below all mails and inform me wich route i have to take. genuine or duplicate.
naveen
[protected]

--- On Sun, 19/10/08, naveen pinakkan <[protected]@yahoo.co.in> wrote:

From: naveen pinakkan <[protected]@yahoo.co.in>
Subject: Non Availibility of parts
To: Customercare/Parts & Service/FBD/[protected]@yamaha-motor-india.com, Waryam Pathania/Parts & Service/FBD/[protected]@yamaha-motor-india.com
Date: Sunday, 19 October, 2008, 11:22 AM


Dear YCC,
Photos attached. please do needful, or i will be forced to do use duplicate.
Naveen
[protected]


--- On Sat, 18/10/08, naveen pinakkan <[protected]@yahoo.co.in> wrote:

From: naveen pinakkan <[protected]@yahoo.co.in>
Subject: Re: Fw: Non Availibility of parts
To: "Customercare" <[protected]@yamaha-motor-india.com>
Date: Saturday, 18 October, 2008, 6:31 PM


Dear YCC,
Photos attached. please do needful.
Naveen
[protected]



--- On Tue, 14/10/08, Customercare <[protected]@yamaha-motor-india.com>
wrote:

> From: Customercare <[protected]@yamaha-motor-india.com>
> Subject: Fw: Non Availibility of parts
> To: [protected]@yahoo.co.in
> Date: Tuesday, 14 October, 2008, 1:48 PM
> Hello
> Please clarify the details of part no. and colour variance
> vide your
> earlier mail.
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/14/2008
> 01:46 PM -----
>
> Waryam Pathania/Parts & Service/FBD/YMI
> 10/14/2008 01:44 PM
>
> To
> Customercare/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> cc
> [protected]@yahoo.co.in
> Subject
> Re: Fw: Non Availibility of parts
>
>
>
>
>
> Dear Sir,
> Part no mentioned below are not DEEP PURPLE BLUE METALIC.
> in our system.
> DPBMV Cowling part no is 5TSWF83510P180 in our system
> DPVMV Front Fender no is 5TSF1510612X80 in our system
> Stock is availabvle with us for these parts.
> Please ask the customer to give us actual part no.
>
>
> Thanks
> W S Pathania
>
>
>
> Customercare/Parts & Service/FBD/YMI
> 10/14/2008 01:06 PM
>
> To
> Waryam Pathania/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> cc
> <[protected]@yahoo.co.in>
> Subject
> Fw: Non Availibility of parts
>
>
>
>
>
> Dear Pathania san
> Any action in this case. Is the stock available with us,
> pl . confirm.
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/14/2008
> 01:03 PM -----
>
> naveen pinakkan <[protected]@yahoo.co.in>
> 10/13/2008 06:47 PM
> Please respond to
> [protected]@yahoo.co.in
>
>
> To
> Customercare <[protected]@yamaha-motor-india.com>
> cc
>
> Subject
> Non Availibility of parts
>
>
>
>
>
>
>
> Hello,
>
>
> No any action or news
>
>
>
>
> --- On Fri, 10/10/08, Customercare
> <[protected]@yamaha-motor-india.com>
> wrote:
> From: Customercare
> <[protected]@yamaha-motor-india.com>
> Subject: Fw: Non Availibility of parts
> To: "Waryam_Pathania/Parts_&_Service/FBD/YMI"
>
> <Waryam_Pathania/Parts_&_Service/FBD/[protected]@yamaha-motor-india.com&g...⇄
> Cc: [protected]@yahoo.co.in
> Date: Friday, 10 October, 2008, 8:27 AM
>
>
> Dear Pathania san
> Please find herewith the details you were asking. Hope now
> we can help the
> customer.
>
> Regards
>
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/10/2008
> 08:23 AM -----
>
> naveen pinakkan <[protected]@yahoo.co.in>
> 10/08/2008 08:35 PM
>
> Please respond to
> [protected]@yahoo.co.in
>
>
> To
> Customercare <[protected]@yamaha-motor-india.com>
> cc
>
> Subject
> Re: Fw: Non Availibility of parts
>
>
>
>
>
>
>
>
>
>
> Hai,
> Reference to the belowmail is send as this. the
> cowling part
> no. from the part list available is HEADLIGHT COWLING ASSY.
> (DEEP PURPLE
> BLUE METTALIC) AND 12 DIGIT PART NO IS 5TS-H[protected] AND
> 9 DIGIT NO. IS
> 5T-H8350-50. AND FRONT FENDER (MUDGAUARD)(DEEP PURPLE BLUE
> METTALIC) 12
> DIGIT PART NO. IS 5TS-WF[protected] AND 9 DIGIT IS
> 5T-WF151-50.
>
> this are the details available in parts
> cataloge with dealer
> in visakhapatnam. and the model of the bike is 2003 and
> purchased from
> vijaya motors alwaye on 16 sep 2003.
> give me message as per the availibilty.
>
>
> Naveen
> [protected]
>
>
> --- On Mon, 6/10/08, Customercare
> <[protected]@yamaha-motor-india.com>
> wrote:
> From: Customercare
> <[protected]@yamaha-motor-india.com>
> Subject: Fw: Non Availibility of parts
> To: [protected]@yahoo.co.in
> Date: Monday, 6 October, 2008, 4:14 PM
>
>
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/06/2008
> 04:14 PM -----
>
> Waryam Pathania/Parts & Service/FBD/YMI
> 10/06/2008 10:05 AM
>
> To
> Customercare/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> cc
> Anil Kumar Putla/AO/[protected]@yamaha-motor-india.com,
> [protected]@yamaha-motor-india.com, Ashok Bhatia/Parts
> &
> Service/FBD/[protected]@yamaha-motor-india.com,
> [protected]@yahoo.co.in, B P
> Yadav/Marketing/FBD/[protected]@yamaha-motor-india.com, Francis P
> Lobo/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com
> Subject
> Re: Fw: Non Availibility of partsLink
>
>
>
>
>
>
>
>
>
> Dear customercare
> Please provide us the actual part no or photograph of the
> below noted
> mudguard and cowling with model code if possible so that we
> may be able
> to deliver the part accordingly as we have so many models
> in blue colours.
>
> Mudguard/cowling available with us in DPBMV colour against
> part no
> 5TF1510612X080/
> 5TSWF83510P180 in sufficient stk.
> Please do the needful at the earliest.
>
>
> Thanks
> W S Pathania
>
>
>
> Customercare/Parts & Service/FBD/YMI
> 10/06/2008 09:04 AM
>
> To
> Waryam Pathania/Parts &
> Service/FBD/[protected]@yamaha-motor-india.com, Ashok
> Bhatia/Parts & Service/FBD/[protected]@yamaha-motor-india.com
> cc
> <[protected]@yahoo.co.in>, Anil Kumar
> Putla/AO/[protected]@yamaha-motor-india.com,
> [protected]@yamaha-motor-india.com
> Subject
> Fw: Non Availibility of parts
>
>
>
>
>
>
>
>
>
> Dear Pathania san & Bhatia san
> Please see how we can help this customer . Do we have this
> part in our
> stock . If the reply is in affirmation, we may arrange to
> send this part
> to customer's nearby dealer, possibly at
> Vishakapatnam.Please do respond.
>
> ----- Forwarded by Customercare/Parts & Service/FBD/YMI
> on 10/06/2008
> 08:51 AM -----
>
> naveen pinakkan <[protected]@yahoo.co.in>
> 10/05/2008 04:41 PM
>
> Please respond to
> [protected]@yahoo.co.in
>
>
> To
> [protected]@yamaha-motor-india.com
> cc
> [protected]@yamaha-motor-india.com
> Subject
> Non Availibility of parts
>
>
>
>
>
>
>
>
>
>
>
> Hai,
> i am usng one international model Libero(blue) from
> 2003 onwards. i
> am unhappy about the parts availibilty of the bike. i need
> one front
> mudguard and cowling. i got the the head light assy after
> three months of
> the search. i am now staying at visakhapatnam. i could
> not find the
> parts at any of the dealer in vizag. Let solve the issue.
> let me know the
> availibilty and if item not there let me know. how to sell
> of the bike
> further. i think the service will make good from yamaha.
>
> yours fathfully
> Naveen
> [protected]
>
>
>
> Add more friends to your messenger and enjoy! Invite them
> now.
>
>
> From Chandigarh to Chennai - find friends all over India.
> Click here.
>
> Add more friends to your messenger and enjoy! Invite them
> now.

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Dear sir
I was booked Yamaha Fz 16 on 7th of Oct and your M/S Geeta motors Sahibabad Ghaziabad U.P promised me that we give you bike on 18 Oct and now its 24 Oct he cant give me a bike till day, I am very upset because I have all ready Bajaj Pulsar 180 cc and I am happy with performance of that, first time I am going to do faith on Yamaha and I got bad experience . Now I am thinking to skip this bike because of wrong commitment. I want to tell you one thing that one satisfy customer make one thousand satisfy customer and one unsatisfied customer make one lack unsatisfied customer .

Dear sir
I was booked Yamaha Fz 16 on 7th of Oct and your M/S Geeta motors Sahibabad Ghaziabad U.P promised me that we give you bike on 18 Oct and now its 24 Oct he cant give me a bike till day, I am very upset because I have all ready Bajaj Pulsar 180 cc and I am happy with performance of that, first time I am going to do faith on Yamaha and I got bad experience . Now I am thinking to skip this bike because of wrong commitment. I want to tell you one thing that one satisfy customer make one thousand satisfy customer and one unsatisfied customer make one lack unsatisfied customer .
Amit K.C
[protected]
[protected]

Hi I purchased my New Yahama FZ Vehicle 2 Days back. Know my wheels are Dancing .When i check with Dealer He told me to Visit the MRF Show room .I took My vehicle There He told me check with your dealer. alloywheel Problem. Still My problem not solved. purhcase Date 28th october 2008 @ Ambal Motors Chenni.Togh to by a Bike Tougher to Keep Safe. If company is providng this kind of vehicle what shall i do tell me Sir

if possible hlep me expecting your call from the company. i never expect this kind of service to the new vehicle


Yuvaraj[protected]

Dear Sir,
I booked Yamaha FZ16 on 9th of October in Hyderabad-India my B.No:J168147 they have commited the delivary date on Nov-5th but again they are asking to wait for 1 more month.Which disappointed me lot.So please do deliver earley..

Thanking you,

B.M.Balakrishna
Ph +91 [protected]

hey guys.. i have seen your FZ16.. to be very frnk, , i loved it.. and planning to buy that..but now after reading all these comments abt dis product and the services from yamaha, I think i should go for honda hunk... i was confused... now after reading all these crap about your services i have changes my mind... sorry dude... do something otherwise u will lose ur business... if you cn promise something good let me knw...


bye for now

Hi, I m Sandeep an Yamaha Coustomer, i bought galadiator ss last week from korba, i m also facing problems like
1) its front wheel seemed to be jamm, it produces sound lint cchhnnnn..., i told that to yamaha technician, he just rub the break shoe with amree paper, & refitted it, after that it makes more sound then they told that this is normal for new bikes, also they told that there is jaming also doe to its oil seal. but do nothing. So tell me wat to do
2) some abnormal sound from its fuel tank like some thing loosened.
3) its pickup is quite low

so tell me what to do???

hi sir

i am an employee in BPO. i want to purchase a bike. i wnat bike with hightest milage with durable, pls suggest me a good bike.

Thanking you
Sriman

Dear Sir/Madam,

I have purchased a yamaha Gladiator on[protected] from Pickup Yamaha(Gurgaon).The day on which I purchase first they have given me the improper functioning bike. After my insistence that I would not take as bike engine was producing inconsistent noise. They were continuously suggesting that It is not a problem and will be rectified in the first service. If it was not a problem then why it will be rectified after first service. Then I asked the dealership owner about the problem and then only they changed bike.
When I had gone for 1st service there is no lubricant oil(Yamaha 4T) and the air compressor was not working at that time. I have traveled 20 Km again just for filling the oil after bike service.
Now it has more than 1 and 1/2 month from the date on which I have purchased the bike but I have not got the number of my bike. Whenever I am calling on their(Pick up Yamaha personal) cell numbers they would not pick up the phone. When I call them on landline number they accept the call. They said that you will get your number with in 2 to 3 days but the day has not yet come. Even I have gone to authority but due to typing mistake(incorrect engine number on the paper) of dealership personal authority refused to give me the number.

They are telling that I have gone the Authority where I have said (authority official) that I will give any permanent address which is completely baseless. I have gone to authority with their (dealership agent) and authority personal refused due to give number due to incorrect engine number. On 19/11/2008 they ask for permanent address proof and I faxed it promptly. But I do not have any clue why me number has not come yet.

The reason they are embarrassing me that I have refused to take the improper functioning bike on the day of purchase.
Even on 21/11/2008 they promised to give the number on 22/11/2008 in presence of a Yamaha official and still on 23/11/2008 I have not got that.
Please let me know what should I do and where I have to go from now. I suffered a lot of metal strain due to their irresponsible and amateur behavior. I am waiting for your response.

Thanks and Regards
Adbhut Kumar
Software Engineer
Contact: [protected]

i have booked a yamaha Fz 16 in thane .near mumbai at 76500... they are not giving me the color choice... can some one help and kindly give me the yamaha complaint no.

sir,
I was the proud owner of gladiator JA model when it launched in 12/2007. Not much problem since 10/08. One day I found the disc in front is getting jammed. Immediately I rushed the vehicle to superservice camp at Trivandrum conducted bt Engineers at Cochin/Trivandrum. Immediately, they replaced the brake shoe. I was told, the jamm will be over by a couple of days. But the problem persisted, mileage came low. During next service, I pointed the same trouble. Then they replaced the kit in the disc unit and I was asked to pay for it. Eventhough it was within warranty period, i paid for it.
But even after four months, the front wheel jams at one or two points on rotation. When I contacted the service Engineers at Muthoot Yamaha, Trivandrum, they replied, it is like this. There is no free play of front wheel. Still I am using this JA model with the trouble. Nobody in the service centre could heal the problem i faced. In addition to this, I made another mistake. I purchased one FZ 16 for my son. He was too much attracted to that. Immediately after one week, I noticed the air in my rear tubeless tyre reduced from 36 to 22. Again i tried, but the full pressure lasts only for one week. As usual, I had to approach the service centre. They replied, there may be small pins stuck on tyre and detailed checking is necessary. Is this the style of functioning of a great two wheeler company? l am discouraging my near & dear ones who asks about these products.

Last year I had purchased YAMAHA LIBERO G5 BIKE. From the day one itself I am facing lot of problem on my bike, there are

1. Enormous sound coming from Head Light doom
2. Rust on Silencer, Handle & screws.
3. Fuel consumption issue
4. Battery back-up issue. Each & every service I have to recharge the battery
5. Service was not satisfactory
6. More than a liter of Petrol consumed by them whenever if we go for a service. It’s very pathetic


Now I am facing an issue Enormous sound from chains brackets, Then I came to know that chain got damaged fully due to improper quality. The vendor of the chain is given below

Make: OLON

As per your service provider at Pondicherry (Mr. Sivaraj karthik & S.K motors) this was not covered under warranty replacement. Hence kindly check & update immediately

hi

i have a yamaha fz16 i bought my bike on 18th oct 2008 from modern motors, angul, ORISSA.
from the 15th day from the purchase i m having problem with my bike's meter but the service center takes no legal action toward this

To
the customer care
yamaha motors india ltd
respected sir,
i have bought a yamaha R15 on 21st august 2008 at tejasri yamaha at guntur, andhra pradesh. my bike is producing a noise from the engine after first service and it is gradually worsening.we brought it to their notice in second service. but the unqualified mechanics in the show room could not rectify it.the same is the case even after 3rd service 1 week ago. we talked to the owner and said that he doesnt know the programme of the service engineer and he is asking me to go to higher center at vijayawada.so kindly proovide a solution to our problem...
thanking you
k.k.kalyanvarma
[protected]@gmail.com
[protected]

Dear Sir,

I have purchase one Yamaha bike Gladiator SS on 23/ 01/ 2009 from M/s Green Valley Motors Pvt. Ltd, Guwahati. My Bike details are Chassis No. - ME135B[protected], Enginee no.- 35B1032168, Registration no. - AS01AJ1638.

I had my second servicing on dated 29/04/2009. But sorry to say that the servicing was not proper. There was mud on the engine. When enquired I was told that they did not have the person who washes the bike.

I think that a multinational company like you should not have such improper services. I think I should get better service from your end.

Thanks
Kalpendra Saikia
Mobile no. - [protected]

YAMAHA BIKE - R 15 — Dealer not responding properly for the past 18 days & not given job card for the work given

I bought Yamaha R 15( Reg.No: AP10AQ1897), from M/s Venkateswara Motors, Somajiguda, Hyderabad. When i had some problem with the bike i was asked to give that at the nearest dealers ie PATNY MOTORS, Secunderabad, for some problem so called fuel pump injection on 18 th of April 09, i was not given a job card for the same.

They told me that the part is not available, and was asked to wait for 10 days. And when i approached them today they were not responding properly and blindly say that they cannot assure when the part is expected.

I am facing severe inconvienence for the past 18 days .

Request you to look into the matter and do the needful immediatly.

I am steephan from Thrisssur. Unfortunately I became an owner o[censored]r yamaha Gladiator. At first I was proud to be the owner of the same. But at use I became desperate. A small history. I purchased it from the dealer at Trivandrum "Muthoot Yamaha" since I was working in Trivandrum. When I was transferred to Thrissur I brought it in Thrissur by Train. The exzact date of purchase is 10.9.06. I took extended warranty. I did all services dead on time in your authorised service stations named Cheerans Thrissur and Lima Chavakkad. Now I have covered 30, 000 Kms.Kindly note the parts which ur service stations replaced: Speedometer cable on completing 600 Kms.2) Spart plug on completing 700 kms.3) Oil seal of front shock absorber on completing 900Kms.4) Reserve( petrol tank) measuring something inside the petrol tank 5) 3 times headlight and tail light 6)Alternator not working thatswhy I changed the battey after exactly oneyear and 2 months.7) Self motor on completing 1and 1/2 years.8) 3 or 4 times changed the cap of spark plug. 9)On 3.5.2008 Pistone and cylinder changed 10) 18.5.2008 the silerncer changed 11) 25.10.2008 crank shft and bearinf and primery riven gear changed 12) 16.9.2008 clutch housingh changed 13) 23.5.2008 sprocket chaing changed. Even after all these the bite is under the custody of cheerans thrissur for service due to excessive smoke from the silener and strange sound from the engine. the date is 21.4.2009. After checking they told their helplessness to rectify the defects. I have warranty for this upto69000Kms. Ur engineer one Mr.Jayaraj told me personally that this occured adulteration of oil or petrol. But on expert advice I understood that this complaint occured due to the low quality of oil which ur authorised service stations are using. Concluding. Ur byke the gladiator cannot keep in porch due to the oil leaking from the hole under the silencer. You may understand that the work i mean the swervice done by ur service stations.
As a customer please tell what is to be done in this case at the earliest. Kindly note that I am ready to go to any endFRAME NO;06HYY8021762, ENGINE NO;5yy8021762 EXT.WARR.;BOOKLET NO;YMI003510 ext.warr wxpires on 18.9.2011

Dear All,

I bought FZ16 on 21/01/09 my bike no. TN 02 AH 1768 from Ambal motors - Chennai, Right from i had problem with clutch lever. I took this complient to the service department many times (more then 10 times) still My problem not solved i dint expected this from a yamaha. Expecting your call.

Pls replace me with new bike if you are not able to resolve the problem.

Chaithanya
[protected]

dear sir,

i am purchased gladiator ss from madurai alagenthran dealership. From the begining the vehicle have the problem of jerking now i crossed 10000km and also engine noise is very high.i'm yamaha fan Previously i have yamaha rx100. kindly give a proper solution for the above this issue.

vin : ME135BO[protected]
ENGINE NO : 35B1002871

Thanks & Regards
venkatesh B.
manager - service
mitsubhishi motors
madurai.
[protected]

Dear Sir,

We are the oldest user of the Yamaha Bikes. Sir we Purchased New Yamaha Bike (Alba 106) on Dated 21 Jan 09 from Geeta Motors Sahibabad (Pincode 201005).

After two months the tube of bike damages as per the rule it’s covered in the warranty. So same I went to the Yamaha Service Center (Geeta Motors Sahibabad) & handover this damaged tube, Now that time, the service center Executive (Mr.Dilip) told me that it’s replace with in a week, but after completion of more then one months. His service Executive Mr.Dilip told us that the tube is not replaced. And he is not given a proper reason.

So sir I request you to kindly give me a proper solution of my problem.

Thanks / Regards
Sumit Kumar Jha
[protected]
Yamaha (ALBA)
UP14AC6630
ENGINE NO:- 5TSB003760

service related complaint for my yamaha enticer...

dear customer care/yamaha,
I'm having Yamaha gladiator(disc brake type, 2007 model)purchased at kumbakonam, Thanjavur District, Tamil Nadu.
I've done all the respected services in yamaha service stations only.But most of the services i'm really dissappointed.maintainance of my bike is good.The problem is with my bike's SILENSOR.They told me to change my bike silensor. i'm ready to change my silensor but i want to know the exact price. why i'm asking is the service station near by me put huge bill every time i went for services.they used to tell me that they have changed some parts..but i'm not sure of that, because there's no effect after making services.

I bought a FZ16 in the month of feb this year and from day one it is emitting blue smoke which is not a healthy sign I have brought this to the notice of the service engineer Mr. Amit who is responsible for the area (Gurgaon) but he has nor come to see what the prob is neither the service centre is able to solve the issue. Also the service provided by the dealer M/s Pick Up Wheels having its office near ardee city gurgaon is pathetic they do not have even coutesy to offer water to its customers who have no alternative to buy the same while getting the bike serviced, there is no sitting place either so that one can sit in comfort. I have refused to sign the last two job cards as the bike has not been washed with adequate water pressure( rather i have refused to get it washed ) in the absence of the pressure. If things are not sorted out immediately i will have no other option but to seek redressal from the consumer court.

Dear sir,
I got myself a FZ-16 last December with great expectations but to my nightmare it is giving me a milage of 27 to 30 kmpl even after the third service. I have gone to the service centre thrice with this complaint but nothing has changed. Please tell me what shall i do? I dont want to sell this bike as i really love it but at the same time i cannot afford the running cost. PLEASE HELP.

Thanking You. Your's sincerely,
Fakruddin Mullick

sir
i have taken yamaha fz16 from yamaha factory shop -pune on dated[protected], right now i m having starting prombles, but they not taking any reliability to my complain, they just not taking any action to it . they just suggesting me take the motor by myself from nigdi, even i have put my bike for servingjust one week ago . they are just providing worst serving to bikes .i[censored] are not taken any strict action unless i will file a complain to consumer forum. thank you
please take some necessery action to it i m hopefull for u



prabhakar kumar
cell no-[protected]

hi

i have a ENTICER which had some shaft problem.
i have given my bike for repair on 25-06-09 to D. M. Automobile in Dombivli east.
from last one and a half months he is not able to do anything because of non availablity of parts.
what kind of service is this, if you are not able to satesfy your old customers, howcome you launch new models.
you are fooling people, your service is so pathatic and so are your service people

kirti kant shah
[protected]

Two months back i bought FZ16 at ORPI Yamaha coimbatore. I have a problem with the painting. I need the replacement for entire plastic parts.

Regarding this please contact me. My mobile number [protected].

Dear sir/madam,

I have purchase Fzs from surat Power bikes. You have not submitted ARI certificate of Fzs in Daman RTO branch, so they are not registration my vehicle From last 3 months i have purchase the bike Fzs, i cannot go out side with my bike because of traffic police. In daman every Fzs are not having any registration including me. so i request u sir/madan to please do the needful work of ARI certificate and submit in Daman RTO branch. i have complain from so many days but i do not get any positive response from you.

so i request u sir/madan to please do the needful work of ARI certificate and submit in Daman RTO branch.

thanx
from
nimesh ahir
[protected]

hi,
i had purchased fz 16 last year in oct '08 but now i have some problem in my vehicles transmission as it's gears are not shifting and it's neutral light is not working when it is in neutral condition. i have shown this problem to the dealer ... it was there from last 1 week and stll it is not delivered to me. When i ask for the problem even then they are not telling me what is the problem in my bike. as because of this i m really fed up with yamahas service center. Even the mechanics of this service center are not up to skill.as this is giving a bad name. Please suggest me what to do ...

Sir,
I booked my yamaha fazer on 14/08/09 at geeta motors sahibabad by paying Rs 5000 cash..
my booking number is "H 246555"...

They are not giving me a final date of delivery, i have asked them a lot of time but there was no reponse from their side plz help me getting me an exact date of delivery.

Dear Sir,
I have a gladiator dlx model 2007 bike i am un happy to take it becuse last one year complaint in this bike (1st Missing Probelem) (2nd Engine Nose) (3rd Whele balance out) (4th Carborator Mixture Jamed) I have a regular Servic Slip & Service bill but my complaint is not confirm please tell me what i can do

My Mobile no is : [protected]

i have purschased a new yamaha gladiator-ss bike from mehsana with name of chelabhai d rajput before 2 months ago.the bike was purchased from mehsana through dama automobiles.

the dealer mr.jasmin has now left the franchise and he has not cleared registration of my bikis the full payment of Rs.55000/- has done to him which was including the registration fees also but till date registration of my bike is pending the dealer has left the dealership and now new dealer from gandhinagar is sitting there.

the dealer jasmin has taken away our money of registratrion and the same now we have to bear again and now i want to go to consumer forum with this matter and i am not having his residential address where i can send the legal notice.

please provide me the same so i can go ahead because it spoils also the brand name image of yamahha also and as he was the dealer you must have his address and all other details.

and if you will not provide me the details and not help me in the matter i will also take necessary legal action against company for not providing details of dealer and appointing dealer like jasmin who takes away customer's money.

Please revert me on urgent basis my mail id and other contact details i am giving below.


jitendra rajput S/o. Chelabhai Rajput
7-keshar nagar society,
b/h, sanakar motors,
nr.o.n.g.c.fire station, bechraji road,
palavasana,
mehsana-384003.
mob :[protected].
e mail id : jitendra.[protected]@maxnewyorklife.com
[protected]@rediffmail.com

Respected Authorised Person,
I have few complaints for hyderabad gawchibowli branch I want to reslove that.
I have very bed experience with them.
They don't have customer values.
Last time I gave for service on 16/07/09 . They told that the free service date expired but they gave me free service.
So today on 16/09/2009 I went for free service now today they are saying that you will not get free service as date expired on 11/09/2009 then how come i get free service on 16/07?
They Did not inform me on that day you need to come next time before 11/09.
And on that day also they didn't give me my byke on same day and not even inform that you need to come tomorrow.
And they lost my job card on that day.
So I want my byke to be serviced free let me know what is the process.
Thanks,
Darshan.
Contact no: [protected]

To: [protected]@yamaha-motor-india.com


Dear Mr. Mohan Raj

Further to the telecon I would like to share the below mail sent to M/s. P S N Agencies Pvt. Ltd. Palarivattom. Cochin25.

I have received an acknowledgement from the postal department that same has been delivered to the addressee on date 10.9.2009
So far they have not even shown the courtesy to call or check with me any thing in this regard.

As discussed may I request your kind intervention in this matter to resolve the issue at the earliest.

An early reply from your side is highly appreciated as I may be forced take up the matter legally or with the consumer court because I donot want to have any more unwanted troubles in this regard.

Thanks for the assistance

Jibi Krishna N V

[protected]

[protected]


From

Jibin Krishna N V

Nanimoolayil

Navodaya Road, Kangarappady

Cochin 21

To

The Manager

P S N Automobiles.

Palarivattom

Sub : Ownership change of exchanged bike not perfomed by you & Inconveniences caused

Sir

I purchased a Yamaha Gladiator Two wheeler ( Reg No: KL 7 BG 181) on 18 Aug 2007 from your company under the exchange offer extended by you.

My old two wheeler bearing Reg No: KL 7 AV 2068 was taken over by you and necessary forms for change of ownership and sale letter was also signed and submitted to you. In many of the earlier cases the change of ownership was not executed by you and people who had bitter experience due to the same had warned me and I had given you strict instructions to do the same at the earliest.

Now the police authorities have given me a charge sheet for the accident caused by the vehicle bearing Reg No:KL 7 AV 2068 which was exchanged to you.

I enquired with the RTO authorities and it was a shocking info for me that the ownership is still in my name even after two Yrs. When I contacted your office to check on the above, it was informed to me that these procedures are being done by a third party (agent) and you are not at all responsible for this sale which was highlighted by you as exchange when I purchased the new vehicle.

I would like to remind you that you cannot simply wash off your hands from this issue by stating that this was done by the agent and it is his fault.

This agent is the person introduced by your company as appointed by yourself and performed the duties on behalf of your company. If the fault is at his side obviously you are also at fault.

In the above mentioned accident case I had to settle the charges on my own towards the damages caused to the complainee's vehcile so as to get rid of the petition filed by him.

Hence I request you to take necessary steps to find out the current holder of the above mentioned vehicle and change the ownership into that person's name / address at the earliest. If you are unable to do so I have no other option but to proceed with legal formalities to held your company also responsible for any claims / damages caused by the vehicle KL 7 AV 2068 as it is the service fault from your side and your inability to fulfill the commitments promised to me and to approach the consumer court seeking compensation from your side towards the inconveniences and financial liabilities caused to me due to the fault from your side.

Await for an early response from your side.



Yours faithfully



Jibi Krirsna N V




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best regards

Mr Mike And kumar
[protected]
email:[protected]@in.com

I purchased FZS from em pee motors, Chandigarh on[protected].
1) They didn't provide me any feedback form to fill.
2) I scratch the card and won Rs.1501/-, but they did not give immediately. Now, I go there personnally, but he ask to come afternoon, next day dealing man was not there. Now he says that you come before 5 or 5.30 pm. I think this is not good. Why, I should go there again and again for Rs.1501/-, even I spent Rs. 70000/- cash. This is not good practice pls. Dealer's service is very poor.

Dear Sir,

I have purchased FG-16 on 21/10/2009, and dealer gave me a Yamaha UNIQUE number
But I don’t know any think about UNIQUE number

Please can you explain me What is Unique number?, & How I find out I had resaved unique number Right or Wrong

Thanks & Regards

Sandip

i am using Yamaha Enticer 1995 Model.regularly am getting the kicker problem.i have changed all the spars as new but till its gettting the same.

Let me know that can i get new enticer?

By exchanging this onw

YAMAHA Motor - Bike service complaint against Perfect Riders, Bangalore 26/11/2009

Vehicle No- KA 01 EN 1231.
Owner Name- debashis Mondal.
Ph- [protected] / [protected].

Service Center Details:-
Name - Perfect Riders.
Service Chalan No- 3684.
Invoice No -WS 2630.
1st Servising.

To The Authority,

This is a complaint against "Yamaha Authorized Service Center"
The purchase date of my Bike "Yamaha Fazer" was 24/10/2009.
I completed 1month time with 1000kms run & gave the bike to the service center for 1st servicing on 26/11/2009. In the evening, after submitting the bill amount, I found my bike was standing in side carelessly without any improvement not even cleaning was done. That was my first experience with "Yamaha" family. as a proof i got evidences on undone work written back side by the service people with signature and date. I need a strong answer from the "Yamaha India" company for that unsatisfactory work and I demand compensation for wasting my precious time & money. If i do not get proper response from the concern, I will be bound to knock The respectable Indian Constitution. The brief details of my bike & service issues are given below.

Vehicle No- KA 01 EN 1231.
Owner Name- debashis Mondal.
Ph- [protected] / [protected].

Service Center Details:-
Name - Perfect Riders.
Service Chalan No- 3684.
Invoice No -WS 2630.
1st Servising.

Dealer's Address:-

#26, 1st 'A' J.C Road Cross. Bangalore-560002.
Ph[protected].

fool...yamaha is always good...

Hallo,
Can anyone tell me how to increase the focus of the Gladiator 125 headlight ? When I see other bikes like bajaj comming from opposite with a flashing shower of light at night, I became ashamed as it seems I am going with a lantern hanging in front of my bike.Is it possible to alter the bulb with other company's bulb?by the by, the riding experience of the Gladiator 125 is excellent.I like my bike, its gear system, oil comsumption and everything is ok.

Dear Sir

I Nishant singh is a owner of Yamaha R15 and I am quite satisfied with performance of the bike and i have also done lot of long journeys on it and now my bike has done 14000kms, Now i am finding some odd sound from the engine and today when I went to the service center here in Varanasi aggarwal automobiles Vranasi(service dealers code 919, contact no[protected], 2221442) where they didnt checked the vehicle even and said that when so ever enginner will visit it will be checked and when I asked them that should i ride the bike like this only then he said thats up to your wish, I have been owning Yamaha for last 8 years I have diffrent good bikes from you all like Rd350, rx 100, Rxz and R15,
This not the first time that they have been Behaving like this, they never take any care the bikes in any way we now have 3 R15 in our family and we all are realy suffering after bying this bike due to service back up you all have, My bike detail is Registration no UP65AN3136, owners name Abhay Singh.


Please I rely beg you all to help me in any way you can.

Thanking you

Nishant Singh
contact no - 9454211, [protected]

sir/ma'am
i couldn't find any link where i can forward my complaint so trying this.
actually i am owner of your FZ 16 i really liked this bike i knew it will redefine market positioning of bikes but after owning this i found yamaha is lacking a lot in providing after sales service am facing loads of problem with my bike and till now m unsatisfied and it is not only me, every time i go to service center i find people with similar or same problems but your authorized service provider FAILS to deliver what we want specially GEETA MOTORS (sahibabad) i went to various service station but i think this is worst.
if this will keep on like this so yamaha image will come down drastically am doing MBA and i understand the importance of these things which are being ignoring here specially augmented level product.
i am not writing this for any compensation rather i really want you to take required steps to make these things better so that we will be satisfied. otherwise from next time many will shift to honda or bajaj
regards
ricky bawa
[protected]@gmail.com
[protected]

Dear sir/madam

I have purchased my bike yamaha r15 this year in january and on 30th of November i met an accident in which my bike got damaged, and on 4/12/09 i gave my bike to the agarwal automobile varanasi (code 919 phone no[protected], 2220581), where till today bike is standing and the excuse we are getting is that they don't have the spares
the thing they are doing is that they are using the lower engine cowl of yellow bike in which the color the sticker is white where as the color was golden in my bike as it is a black one, and when i asked them why you are not giving me the original color the answer was " we dont have it and we are not getting the original parts from the company", The details of my bike are as follows Registration no UP65AM4808, owners name A.R.Hemla. Frame no - ME120P[protected], Engine no, 20P1012426, Job card no.4123
This not the all we are facing here my elder brother also has the same bike R15(Reg no UP65AN3136) and last time he dropped the complaint and no response was given to him here by your people, Here they say that when so ever Engineer will visit then he will see your problem where as Mr.Shukla opened up th bike and saw the play in the clucth housing and Rear suspension but he said that nothing is in his hand he has to wait for the Mr Akilesh(Engineer).
I am writing you this mail with a hope that you might can help me in any regards you
can.

Thanking you.
Ravi Hemla
Contact no, [protected], [protected]

Dear sir/madam

I have purchased my bike yamaha r15 this year in january and on 30th of November i met an accident in which my bike got damaged, and on 4/12/09 i gave my bike to the agarwal automobile varanasi (code 919 phone no[protected], 2220581), where till today bike is standing and the excuse we are getting is that they don't have the spares
the thing they are doing is that they are using the lower engine cowl of yellow bike in which the color the sticker is white where as the color was golden in my bike as it is a black one, and when i asked them why you are not giving me the original color the answer was " we dont have it and we are not getting the original parts from the company", The details of my bike are as follows Registration no UP65AM4808, owners name A.R.Hemla. Frame no - ME120P[protected], Engine no, 20P1012426, Job card no.4123
This not the all we are facing here my elder brother also has the same bike R15(Reg no UP65AN3136) and last time he dropped the complaint and no response was given to him here by your people, Here they say that when so ever Engineer will visit then he will see your problem where as Mr.Shukla opened up th bike and saw the play in the clucth housing and Rear suspension but he said that nothing is in his hand he has to wait for the Mr Akilesh(Engineer).
I am writing you this mail with a hope that you might can help me in any regards you
can.

Thanking you.
Ravi Hemla
Contact no, [protected], [protected]

libero 2004 pls send a price list libero both rear shockers 2.front both shockers both rode, both pipe

libero 2004
pls send list price
1.both rear shockers price
2.rear blue color 3set box
3.front both shockers set price 4.chain set rear drive price
pls send price list my mail

DEAR SIR/ MADAM

I HAVE PURCHASED YAMAHA FZ-16 ON 20 TH SEP. 2009 FROM J M MOTOR SECTOR- 10 NOIDA
BUT J M MOTOR IS VERY POOR SERVICE ON ISSSUE BIKE DOCOUMENT LIKE ORIGINAL R. C . ETC. I HAVE NOT GOTTED TILL TODAY R.C . TODAY IS 24/12/09

FINAL COMMENT- J M MOTOR IS VERY- VERY POOR SERVICE FOR DOCUMENT ISSUE
FOR EVERY CUSTOMER, DELAY 3 & 4 MONTH I DOUGHT HE TAKE MONEY FOR DOCUMENT ISSUE

KINDLY TAKE ACTION FOR J M MOTOR SECTOR-10 NOIDA

Dear Sir
I bought a new freser in nov 2009 but unfortunatly there is a creack in main chamber of baick the part no is 21ce515000, after this i give my bick to service center but this part is not abilable at dealer or anywhere in Delhi & NCR 15 days has been past . shat should i do pls segest atherwise I will be only way to Consumer Court
Shashi Sharma
Ph 0-[protected]

hi
I have a yamaha r15 and last some days back i also posted a complaint regarding the odd engine sound and rear suspension and I even got a call from you all and that was realy nice and then i got my bike checked at the service station in varanasi where i bought the vehicle too thats agarwal automobiles varanasi ( code 919) where mr shukla got the bike opened up from the clutch side and saw the clear play in the clutch bell and he also checked the rear suspension and said its also gone, so i asked him to replace the worn out parts then he replied that he cant do it as the engineer is not present today and when so ever he will come then only the bike will be repaired this happened a month ago and till today i am waiting for the engineer,
Please i request you all to contact me as soon as possible my contact detail is mobile no, [protected], [protected]. and my bike detail is model R15, registration no UP65AN3136,

thanking you

nishant singh

hi
I have a yamaha r15 and last some days back i also posted a complaint regarding the odd engine sound and rear suspension and I even got a call from you all and that was realy nice and then i got my bike checked at the service station in varanasi where i bought the vehicle too thats agarwal automobiles varanasi ( code 919) where mr shukla got the bike opened up from the clutch side and saw the clear play in the clutch bell and he also checked the rear suspension and said its also gone, so i asked him to replace the worn out parts then he replied that he cant do it as the engineer is not present today and when so ever he will come then only the bike will be repaired this happened a month ago and till today i am waiting for the engineer,
Please i request you all to contact me as soon as possible my contact detail is mobile no, [protected], [protected]. and my bike detail is model R15, registration no UP65AN3136,

thanking you

nishant singh

sir i purchased a yamaha fazer 2 months ago .at 800kms a prblem occurid in my bike and took my bike to the authorised dealer(cag enterprises coimbatore, tamilnadu india)they examined my bike & told me that theres some valve noise we make it ready.i left my bike at the showroom for reparing .they told me that the problem is rectified & told me to take delivery.after that the problem was not solved i took my bike thrice in a month to ur showroom after that they told me that only yamaha service engineer can solve this problem &left my bike to service after 3days they told me that theres some problem in the cylinder .is this is the way ur quality control peoples despatch the bikes from the unit.so i am going to take a legal action on ur compay &ur qc section.i am going to advice the peoples to not to purchase any fz series bikes through media &press.frame no;me145so1x92018713 engine no;45s1018742 contact no:[protected]

hi
i tried calling customer care in order get ans
to my question...but there was no responce
from the other end. can u plz answer my question...
these r as follows...
1) when yamaha r125 is going to lunch in india ?
2) what would be the expected price?

waiting fo ur kind reply

regards
maa ambica industry
asst. purchase manager
cont. [protected]

Dear sir,
I have purchased FZ-16 bike from your Okhla centre in new delhi, India.Initially when i purchased it the behaviour of your staff was quite good but now when i went there to get my bike serviced they were very rude to me. They were not even ready to listen to my queries.I called them a day before my servicing date was due and they said that you please come tomorrow we will get your bike serviced but when i went there, they refused to do it and started asking me whom did u talk to?? Is it my responsibility to remember there names ??? why don't you have a single attendant for your phone ??? I request you to kindly go through the matter and get back to me as soon as possible otherwise i will have to go to the Consumer Protection Council.
My contact Details :
Phone number: [protected]
Address: 12/76, Vikram Vihar, Lajpat Nagar-4, New Delhi 24.

i purchase a yamaha fzs at 11/012/2009 but bike is not properly working we are so many times inform the dealer (green automobile) in faridabad (haryana) but not any give me response from dealer side. my bike first service on 13/03/2010 (850 k.m )mtr but we will see on my bike tank cover small scraches .then i told dealer what to u do my bike then dealer use very[protected] bad wording, i am not satisfied[protected][protected]----- in yamaha dealer or service centre (green automobile) so plz sir whos person give me a solution in my complaints we will wait for reply from your side my no is [protected]

i purchase a yamaha fzs at 11/012/2009 but bike is not properly working we are so many times inform the dealer (green automobile) in faridabad (haryana) but not any give me response from dealer side. my bike first service on 13/03/2010 (850 k.m )mtr but we will see on my bike tank cover small scraches .then i told dealer what to u do my bike then dealer use very[protected] bad wording, i am not satisfied[protected][protected]----- in yamaha dealer or service centre (green automobile) so plz sir whos person give me a solution in my complaints we will wait for reply from your side my no is [protected]

dear sir
i have purchased yamaha gladiator on 10th july 2007 since then i have travelled 23334 kms near abt 8000 kms a year. There are so many problems i have faced from the day i bought the bike for exmaple front disk break jam, engine noise, low average and high maintainance. Well its fine it happens i never complained. But two days ago in the morning when i wanted to start my bike it just didn't, i moved it to service station and guess what its BLOCK PISTON KIT is needed to be changed. Now will you plz tel me how come a 23000 kms bike needs a BLOCK PISTON KIT to be changed and i think you know its a in engine and in three years of life span my bikes engine will be treated.Where do you the future of my bike i dont thnik it ll cross five even it will blow hersel[censored]p. I have TVS victor it has never created this kind of trouble so far in 6 years.
sir this is serious i love yamaha bike please dont break my trust on your bike.
I m not going to pay any money for block piston kit change. You know i ll sell that bike wont ever buy yamaha ever or you do something .
regards
A honest customer