Yamaha Motor India Complaints & Reviews

I purchased Yamaha FZ FI V3 in June-2020 from Suman motors mathura
my bike have starting issue (bike late start and sometimes did not start if stand unopeartional for more than a day. i raised this issue in agency during routine service twice but Agency did not focus on it and did some wiring loose tight and send me back, now on monday (30/8/2021) when i again visit the agency for routine bike service i again raised the same issue...

MySelf Arun,

My contact details

Mail: arundev.[protected]@gmail.com
Phone: [protected]

Issue :

I have a frequent battery issue and visited Yamaha service center [ SRI MOTORS FIRM-SERVICE CENTRE ] Valasaravakkam address shared below. Even after visiting the service center a couple of times, my battery draining issue is not yet resolved. Also, they are not covering the battery under warranty. Kindly help to solve this issue.

Note: Battery warranty available till Dec 2021

Address of the service center

SRI MOTORS FIRM-SERVICE CENTRE

NO 9, A.R.STREET, JANAKI NAGAR, VALASARAVAKKAM, NEAR McDONALDS, Chennai, Tamil Nadu 600087. Phone:[protected]

My nearest dealership in barpeta assam and thy don't response to my complain please help me with that .. my bike is yamaha mt 15 bs6 purchase on November 2020 and im having big problem with milage its only 30 to 35/L

On purchase of yamaha fascino 125 commitment of assured gift worth rs.2, 999. Choose your gift listed with eight items worth less than rs.1, 000.

Hi,

Regarding an unethical and pathetic response on staff in platinum yamaha visakhapatnam,

I will go a head on consumer case on Yamaha undoubtedly, I have been patient for 5 months but none of the Yamaha staff called and whenever I call them giving an irresponsible behaviour.

Purchased date 27 July 2021, Problems manufacturing default, bike starting issues, Nutrel switch not working properly after first service, they are not helping me, what should I do now ?

Purchased date 27 July 2021, Problems manufacturing default, bike starting issues, switch not working properly after first service, they are not helping me, what should I do now ?

With reference to the above subject, it may please be noted that the amount which was taken against RTO charge, insurance fees & other items during purchasing of my Yamaha faschino 125 is more than the actual cost/fees as mentioned in RTO Chalan & insurance paper respectively.

My vehicle details are as follows,

Yamaha Faschino 125
Date of purchase: 17/06/2021

RTO fees taken by dealer =11056/-
Insurance charges taken by dealer=6158/-
Extended Warranty = 470.34

Actual RTO charge=7535/-
Actual insurance fees=4494/-
Extended Warranty = Nil

It is requested to explain the reason for the above discrepancy in bill amount

Dear authority,
Myself Preejith belongs to Muvattupuzha Ernakulam district, Kerala.
I've seen different ex-showroom prices for your Ray zr disc model in different dealerships in nearby area.
Kamino motors, Kolenchery offering me Rs.78, 871/- and Travence yamaha, muvattupuzha offers Rs.80, 990/-.
Actually what is the real ex-showroom price for particular model in whole ernakulam district?

Regards,
Preejith KV
[protected]
[protected]

Hello Team
This complaint is regarding unethical behavior witnessed by me earlier today at one of your service center at Patna, Bihar. I had handed over my Yamaha R15 motorbike (BR01FG3733) for it's first servicing at Sri Sai Yamaha, Swadesh Tower, Rukanpura, Bailey Road Patna at around 2PM today (28 August 2021). Later in the day, when I went there to take back the bike after servicing at around 5 PM, I realized that the fuel tank was showing almost 3-4 litres of petrol less than what I had earlier when I had handed it over. The only reason comprehensible is that petrol was taken out deliberately any knowingly from tank when the bike was at the service center.
When I enquired about the same, none of the staffs were cooperative and they took no active steps to find out the foul play.

I am heavily disappointed with this unprofessional behavior and strongly condemn such activities, involving theft. Such actions shatters the belief and confidence of customers as well as the reputation of company like yours. I urge you to take cognizance of this incident and take active measures to find out the facts and provide me with the needed relief.
I would also suggest to sensitize the staff members to avoid such highly uncalled for and disgraced actions in future.

My fuel tank is not fixed properly since I have bought the bike. Showroom guys are refusing to replace it. Called customer service they have asked me to get it replaced within service period but showroom guys are refusing it and saying they will put glue and fix it. Please help. Bought bike in November 2020. I will lose the warranty period also in 3 months. Please help. I am regretting buying Yamaha

Hii I m prince solanki from indore mp

Mujhe yamha ki r15 bike olld model bhot pasand thi mene by kari lekin uska jhula tut gaya sadhanly me yamha shorum par jake oadar diya to excutive bolta h cmpny ne olld model bike ka pats banana band kar diya mujhe any meri bike ka jhula chahiye me pichle 8 month se paresan hu ab agr mujhe ghula nhi mila to me cmpny par kes file karunga ya to plz mujhe meri bike ka jhula areng karaiye jo bhi khrcha aayega I will py ...
Please solve my problem otherwise oftr 10 days m me kes file kar dunga meri bike ko 15 year bhi huve h or cmpny ne Pat's bnane band kr diye...this is not fear ...
Mujhe exptesion nhi thi yamha cmpny se ki apne hi castumr khrab kare...
My contact no.[protected]

Maine bhot mehnat se apni r15 bike likin sadnly meri bike ka jhula tut gaya jb maine yamha shorum or ordur kiya to shorum vale bolte h compny ne olld model bike ka pats banana band kar diya ...
Plz sole my problem other wise main yamha company par kes file kar dunga aane vale 10 dino me ...or mera bhot ganada feedback raha yamha cmpny ka agar pats banana band hi krna tha to bike ko lonch hi nhi krna tha ...
My contact no.[protected]

Last Yamaha conducting one session on Design on 19/08/2021, so i have participated.For participation, they said we will give voucher of worth Rs.500/-. but upto now i didnt get.These below numbers are contacted to me.
1. [protected]
2. [protected]

I have an issue with my FZ BS6 Racing blue bike bought on August 22, 2020, from (Apex Yamaha) Mira Road, Thane, Maharashtra. Since, 1 Service I'm facing a vibration issue when bike crossing 4000rpm, a strange and noticeable vibration occurring from the engine bed which travels to the footrest, handlebar, and even to tank panel and mirrors. I explained this issue to the service manager (Apex and Automax Yamaha- Mumbai), I have tried changing the clutch wire also but still it's not resolving. I have also email Yamaha India but the issue is not resolved instead service center people are saying there is no vibration everything is good you can ride easily but the fact is different due to that bike is getting overheated compare to the same FZ BS6 bike of my friend which he had both in November 2020. Now I'm fed up with the issue. Due to this issue hands feel buzzing even after 15mins ride. It seems like resonance occurs at my specific bike only or a faulty bike has been deliberately sold to me. I informing this issue to the Service center since 1000KM. I choose Yamaha because of its rev and vibration-free engine.

I'm Ravichandra bisai and my bike model is fzs v3. I gave my vehicle for the damage caused by the "rust of the front and back rim of two wheels, disk plates and caliber " as well. I registered a complaint about this 3 months ago near my location (Platinum yamaha showroom, Dondaparthy, Visakhapatnam). They registered my complaint and told me that all parts will get changed and come under warranty with free of cost in 3 days to end up the entire process and committed to return the vehicle. I said it's fine and handed over my vehicle to them. However, gradually, it took one and half months, In between this duration I kept getting the same reply from them i.e "we didn't receive the report yet". So, eventually, I took my vehicle back despite taking some more days (15 days) to get the report. Due to the rust of the front rim, the disk plate and caliber of the vehicle were stopping the front wheel and not allowed to move. This happens frequently and gradually becomes serious for 3months while driving in the middle of the road in heavy traffic.

Now, The dealer is ready and gave a word to change all the parts which are damaged due to the rust under warranty. But, They require an acceptance report from your end to start the process. I'm attaching the images below of the rusted parts and bike parking place as well.
So, I request you to accept the report to change all the rusted parts to end the process soon.

I E Rajeev, had made a pre ordered Yamaha FZ-X with Bluetooth on "https://www.yamaha-motor-india.com" website on[protected] with a booking amount of Rs. 2000 only. The complaint i want to register because of the following issues
1. Misappropriation of Ex- showroom price between Yamaha website and the showroom price.
2. Failure of refund of the booking amount Rs. 2000/- even after the delivery of the vehicle and it's been 2 months the issue has not been solved yet.
3. Didn't received the said gift of custom Yamaha Casio G-shock watch even after booking the bike within 200 customers.
4.improper customer complaint network even after complaining so many times they didn't took the following issues properly.
5. Misinformation on the website on the day of purchase about correct showroom details and it made the entire purchase experience miserable.(booked in vaishnavi automobiles, birla junction, visakahapatnam but made to take delivery from platinum motors, dondaparthy, visakhapatnam)

My bike has gear shifting issue. I have already visited Yamaha service center 4 times for this reason. They are unable to solve it or they are providing temporary solution which works around one month. Whenever I call customer care[protected], they suggest me to visit service center. No one is listening. Last time I spoke to a Yamaha customer care executive named Ranjit Kumar was very rude and didn't provide me a proper solution. Plz look after this issue.

Hi my name is uday, I am from visakhapatnam, Andhra Pradesh. I have fzs v2.0 registration number is ap31dm4353.

When ever I visit a showroom for common spares like engine oil, break pads and general spares. Showroom staff not giving any item and they are demanding me to do it in showroom.

What are basic rights I have??
Don't I have right to buy a spare and change myself.

My email id
[protected]@gmail.com

Worst service at Alagendran auto in MADURAI, customer service also band and
3 times reported for my Bike R15 V2 Rainy time bike engine off
Still now not urased and complaint