Yamaha Motor India Complaints & Reviews

I have complaint for spare parts not provided by service provider of Yamaha motor . But still date company spare not provided but in my complaint they marked as problem resolved.

We brought Yamaha Fascino on 9/11/2020 at our native Sri Krishna Motors, Narasannapeta, Srikakulam -532421, after seeing the bikes fabolous look and brand name .But it doesn't take much time to scatter my dream or assumption .
Our bike suddenly stopped working on 26/09/2020 .I took it to our nearest service center in the morning . Nearly at 4 PM I got a call from the service center and they said "Battery was dead completely, please buy a new one and come to the showroom" . I asked about the warranty because it didn't complete one year and ran just 2300 KM in only. Then the service guys said It will take more than one month to complete all the things like sending the battery to the vendor and getting it back. For that I need to pay Rs 450/- because they have to take this battery to the vendor .
I called Yamaha customer care[protected] . I explained the whole story .So they said Once I reach the service center, connect to the service center guys to speak . I went there again and called Yamaha customer care but no use they said the same thing . All these discussions happened for more than 2 hours . Service center guys couldn't understand English so they provided my number to the Srikakulam service center.
I got a call from this number "[protected]" . He also said the same thing . Since most of the customers can't reach the battery vendor so Yamaha service center guys helping us with all the formalities that's why they are charging Rs 450/- . He also said he is going to provide bill for this . I have attached warranty page for more details . In which it is clearly mentioned authorised service centers will assist customers with free of cost .

Who is telling the LIES?.YAMAHA OR SERVICE CENTER GUYS .

Atlast after trying all the options, I left with only 2 options either I have to leave my bike at service center for one month or buy a new battery . I opted for the second one because it should not impact my daily life .

Now let us talk about the main point
1. Why should I pay Rs 450/- to send the battery to the vendor (In this case vendor is Tata Green Batteries). While buying the bike I didn't mention I need only Tata battery in it. I have a lot of respect to Tata's, how come Tats's can manufacture such a defective products .Very sad it will spoil Tata's reputation .
2. second When I faced the same issue with my Activa bike they simply replaced the new battery and asked me to leave .Why is Yamaha not doing this ?
3. The Rs 95k bike is just scrap without battery because I checked with the service center to remove the battery and send it for replacement till that time I can continue with kick start .But the service center guy said if the battery is not there it won't start with kick . Then what is the use of providing kick .

Now I am repenting why did we buy Yamaha instead of any other brand .

I am going to share this my bitter experience with Yamaha in social media so that nobody will do the mistake like me .
Also provide me your escalation team's email Id where I can share this experience .
YO GUYS WASTED MY WHOLE DAY AND MADE MY LIFE HELL . I TOOK THIS BIKE PUSHING FOR NEARLY 1.5 KM AND WALKED FOR MORE THAN 3 KM .

WHY YAMAHA NOT ABLE TO PROVIDE A GOOD PRODUCT AFTER PAYING 95K?

Name of the bike owner :- KAGANA SURIBABU
Registered mobile number :- 99***886*5

I am assuming my query will be addressed asap .

Thanks,
Venkat

I purchased[protected] fascino hybrid drum limited edition model.

Congratulation's for purchasing Yamaha Fascino 125. Enjoy Bluetooth connectivity feature which is free with this model. For assistance, call at[protected]

But not yet received bluetooth connectivity.

And every service gap?

Customer name - Surjeet Singh
Model Name- YAMAHA -FZS
Registration No- HP825890
Sale Date - 27May 2020
Colour- MAT Black 2
Body type - SOLO WITH PILLION
Seating (in all)Capacity
Complaint - I was customer of Yamaha Bike model YAMAAHA-FZS, I have a complaint regarding Tank panel lock broken without any external impact on my bike, my bike is running about only 8600k.m till date, I have also registered complaint in Yamaha Agency Mahavir Motors Mandi Himachal Pradesh .But Mahavir Motors Agency told me that it's not covered in warranty, they were suggested to me work done under insurance claim .But it's manufacturing fault in all this model, it's not only my complaint but another people who was purchased this model bike also complaining for the same.
So kindly request to help us to resolve the issue as soon as possible in warranty.

Regards,
Surjeet Singh
Contact no -[protected]
Email id - surjeet.rana.[protected]@gmail.com

Had some mechanical work at service centre in this morning. In the evening I left for my home when National Highway there is heavy traffic and my bike stop just like it's time to refuel by the grace of God I am safe in the middle of road in heavy traffic. I was away 15 km from my home and there is no garage or any service centre nearby from problem is same which I did the same work in the morning it is my kind request to take some legal action on the service centre.

Why your company didnt release all types of colour of yamaha aerox 155 scooter..eg. black raven, white color, red etc...it is so depressing to know this after waiting for so long for this maxi scooter to be launch in india but after hearing that there is only three color will be available..which is not so good looking...is it possible in future?...plz look into this matter..thnk

I had asked about the timing chain guide from every store of yamaha dealer north east but couldn't found any they said its not manufactured yet
Pleass do suggest me I really need it thank you

It was a great ambition for me to posses an Yamaha Fascino 125 Fi vehicle (two wheeler). My dream has realized in June 2020. I was very proud to introduce my vehicle to my friends and relatives.
But my whole joy and good opinion about the Yamaha Company has gone through my bad experiences that I had when I approached for Service at your official Show Room and Service Center at Iritty, Kannur, Kerala, from where I had purchased the vehicle. When I shared my bad experiences to my colleagues only I understood that actually was simply cheated by my Service Center at Iritty. I would like to point out the following bad experiences to you for your immediate attention and remedy:

1. When I enquire to my friends and colleagues all reveal that before the due date of service all other Companies and service centers inform their customers well in advance the due date, but it never happened in my case.
2. I was informed that I have to produce the vehicle on the same date mentioned in the Service Book and if failed they will charge penalty. While other service centers charge Rs. 350/- as penalty, I was charged Rs. 400/-.
3. They have cut short the Warranty period, knowing that the vehicle has Engine Complaint, when I brought the vehicle for Service. I was not able to produce the vehicle in April 2021 for Service because of my marriage and Government of Kerala has announced Lock Down. I was able to produce the vehicle only in August. At that time the Camshaft Assy has to be changed. But what they have done is to cut short my Warranty period!!!

4. When I went for Service in August, the Service people told me that the Service date was already extended to June 30, 2021. Unless it is informed me either through message or through phone call, how I know that the time is extended only up to June 30 ?
5. After the Service in August, while demanding the bill for the Service they have provided the "job card"! I think this is a document that should be kept at Service Center. Why they have given this "job card" to me?
6. Since I had such bad experiences from the Service Center where I used to give my vehicle for Service, I gave my vehicle to another Center for Service. I have already complained in the official website of the Yamaha Company . After that a call has come and enquired about the complaint. But nothing has come out as an outcome. I tried to call them, but they never lift the phone.

Hai All,

I brought a Yamaha FZ-s in last NOV-2017. Now I am facing issue with the console. Because some of the area are not visible. It got grayed out. Can you help me on this.

Thanks and regards,
Selvam Subramaniyan
+[protected]

I booked yamaha mt 15 bike on August at ASM motors peripattana, mysore district, due some loan issues I cancelled my booking, after cancellation the showroom people didn't refund my one lakh rupees till one month, after a month they refund only 98000rupess, they deducted two thousands rupees for nothing, if we ask they talk rudely using vulgar words.

I have purchased fascino hybrid in arhi motors choolai with full cash September 3 rd while delivery they didn't fix bluetooth devise and told that they will fix after some days... We are contacting them for bluetooth fixing not yet responding properly very poor responsibility please help me for bluetooth fixing it's very bad impression to yamaha motors please take action to that arthi motors..

Hi, Suddenly the gear indicator for 6th gear stopped showing up in speedometer

Phone is not getting connected to vehicle .Phone is showing vehicle is out of range even though the vehicle is near the phone

Yamaha Motor India — Assured gift not worth as per commitment
G
gbalan62
Sep 4, 2021Sep 3, 2021
On purchase of yamaha fascino 125 commitment of assured gift worth rs.2, 999. Choose your gift listed with eight items worth less than rs.1, 000.

Aparna Narayan Iyer
+91 [protected]

My name is Dinesh Reddy .I have bought a new R15 v3 from Yamaha ACE motors located in Attapur. . I took the vehicle on[protected] with downpayment of Rs 35000 with the pre approval loan . At the time of delivery he ( executive) gave me a delivery note and vehicle manual book. I asked him for my bill of Rs 35000 which I have paid to him .He said he will give it to me tomorrow when I come for submission of loan required documents. The next morning I went to showroom and submitted all my required documents except cheques (for that financier gave me ten days time ).I have asked my sales executive for my bill he said me to pay Rs 6000 more as downpayment .so I paid it and asked for bill he said sir I will give it to you tomorrow. I believed him and asked the next morning he said cashier not their in showroom. He said some silly for me and escaped daily and also wasted my time and money by calling to showroom and sending me out (around 5 days continuously I have travelled to showroom) . On[protected] I have got angry and I said I want to speak to manager then executive caught my shirt collar and brought me out of showroom. Then I waited and asked peacefully about bill then he kept in waiting and gave edited bill from computer and gave me with a stamp on it and without any signature on it and also threatening me that he will take back the vehicle if I complaint to higher officials

This is the way they treated me in YAMAHA ACE motors and the misleading amount is -
Vehicle on road price was -1, 90, 647
He told me that he will give cash discount of - Rs 4000 and also a sports helmet
Then the vehicle on road price become -
Rs 1, 86, 647
I have paid downpayment - Rs 41000
I have got loan approval of-Rs 1, 60, 150
Then vehicle price become Rs 41000 + Rs 1, 60, 150 = 2, 01, 150 ( in this price I'm getting the on road price of vehicle )
1, 86, 647 - 1, 60, 150(loan disbursement amount) = 26, 497 should be the downpayment .They made me to pay
Rs 14, 503 more
This way Yamaha ACE motors misleading me

I think this is the way they sell the bikes to other customers and put customer's extra money into their pockets
There is no respect to the customer and also cheating to the customer with extra charging money and providing a edited bill to customer. I have attached all the documents in mail

People have a lot of trust on Yamaha .So pIease i hope u to take strict action against ACE motors fraud against me ( also many more customers like me) and I think Yamaha will help me out of this.
I[censored] will not take any action on this, then I will take this issue to media knowledge and file a case consumer court

Thank you
Yamaha motors

Automatically bike battery got trip... showroom authority not responded now I need emergency support

1 ) I have bought Yamaha FZ-5 BS-6 Modal from Sai Yamaha ( Yamaha Authorized Dealer ) Chandlodiy, Ahmedabad Dated 22/06/2021 Buyer Name - Meet K. Barot .I have Paid RTO Tax but Dealer Can't give me RTO Tax Receipt.
2) I have bought a Bike since last 3 months but my RC Book Smart card work is Panding since 2nd July, 2021. I have attached Photo Regarding this Point.

Yamaha is a Reputed Automobile Company and its Dealer have no manners how to grow up.

Thank You,

After i met with the accident in July 2018, i went to repair my vehicle in Vinayak Yamaha for accident repairs.
After the repairs the handle bar was never ok, even after my multiple complaints they were not able to resolve. i had to go to the dealership often for the same complaint. for more than a year (even if the insurance company was ok to give fork assembly the dealership did not add the fork assemble in the estimate).
Finally they replaced my fork assembly by taking out from some other bike and fitted into mine.Due to which the Brake caliper was not fitting the disc completely, it was only half way, which could have been the safety concern being compromised.
And later due to lock down i was not in town to report the complaint.
later when i asked them on july 2021 they told its not possible at all they did not do it.
finally they charged me to change the right leg of the front tyre. even after paying for accident repairs i had to pay again for the leg.

I am still living with the complaint i am still not satisfied with the product or service.

Vinayak yamaha is one of the worst Yamaha dealership in Bangalore.

Please refer the photos attached where we can clearly see the brake is not being alppied to the entire disk.

I Am, Puneeth Gowda. I bought a Yamaha FZS-FI V3 Vintage Edition bike on 12 Feb 2021, at Yamaha Showroom in Bangalore . Since that day I have had an issue with Bluetooth connectivity, where the bluetooth of my bike was not connecting with my Yamaha bike app so I asked the help of the Yamaha showroom guys but they asked time till first service, but now the time is September so I kept asking them 5 to 6 times about the issues with my Bluetooth connectivity. Service Center guys are asking for excuses but not fixing my problem. I have paid extra money to enjoy the bluetooth connectivity but for which feature I had paid it is not working since i had bought the bike so what is the point in paying extra money for the bluetooth feature And where in the service center guys have no knowledge about the bluetooth unit of the bike or service it. There is a price difference of 8000 rupees between FZS V3 and FZS-FI V3 Vintage edition. So if the service center can't make my bluetooth unit work properly then please return my extra money which I have paid. Please resolve this problem.

My Contact number [protected]

My name is suhil mishra ([protected]) since my 3rd service i am having noise in my rear tyre belt.. And from my last service i am having issue with my average and i visited 3 times and every time they told thar is is fixed but it never fixed.. I have to use extra petrol by doing so i have to py alot according to my previous average.. And this is not fair that after having my own vehicle i have to pay ola/uber/auto.. It is very costly to reach setvice center by auto ola uber.. Need to fix it or have to approach higher authorities.. Actualy i am sick of this doing again again or if your technicians can not fix it.. Kindly refund my amount of last service..