Yamaha Motor India Complaints & Reviews

Dear sir,
My VECHICLE No:TN 58 BD 2639,
S.LALITHAMBIGAI
Date:23.6.2021,
My bike is Accident full Service but No fitting in screw and bolt remove, no fitting, Floor Mate missing, friend sakapser Not working, friend fourk No Allement,
Contect No:[protected]

Hi Team,

Name Sai Kiran Adhiraju
Contact No [protected]
Email [protected]@gmail.com
State Telangana
City telangana-secunderabad
Model MT 15
Dealership / Service station Ashoka Motors India Pvt Ltd

1st issue:

I have been facing a lot of problems during serving.

I purchased the vehicle from Ashok motors in and this is the first time I visited Ashok motors for the servicing for the free 4th service of a vehicle.

There is no proper response from executives and managers.

I followed for three times only for the water wash of the vehicle and there was no proper response and all parts of the bike are greasy and oililY. there was no proper procedure was followed up. even they did not provide the chain lubrication also. I believe servicing is not done by them. At last, we need to pay the bill to them.

I was a regular customer for Sri Ganesh Motors. which I was serviced for a couple of times I found no issue and the service was good.

Ashok motors are not even practicing the standard servicing guidelines and it is very worst.

2nd issue:

I am very curious and surprised that How the stainless steel is forming rust on my bike front disk.

Please explain to me the reason why it is forming the rust. I purchased a brand new vehicle a year ago. still is it is mysterious that the front disk is rusted and the back disk is normal.
Please let me know the reason and replacement procedure of the disk.

PFA of images.

3rd Issues:

At the time of purchase of the vehicle a year ago and I paid the extra warranty at the time of purchase.

Till now I didn't receive the extra warranty from the dealer. I followed up multiple times by visiting the showroom and no response.

It was provided to the different vehicle

Can I get the ETA for the extra warranty?

Thanks and Regards,
Adhiraju Sai kiran.

Sir,
I'm imran sharief I'm costumer of yamaha product I'm using R15 & facino
My near show room & service center is delaying service because lac of machanics & helpers I gave my scooty for service one week back till I didn't receive my scooty and work not started till now I know this matter today only service staff can't do anything because of scarsity of work man's this will become a bad remark on product because there is no availability of good and speed service provider u must look after this remark

I have given my new Yamaha Ray Z 125 to Yamaha service centre at Kalamassery on 30.06.2021 as the scooter's battery became complaint within a month of purchase. Now even after 2 weeks of repeted enquiries, still they haven't rectified the issue. I am getting a poor response from the Service Center officials.

Tensioner in new r15 bike which i got devilered in feb2021 got damaged somedays after first service but they haven't given any warranty, i paid from hand. Again same problem came after onemonth gave to the showroom and they repaired without changing which they haven't me, but for free. But again after 7 days the same with extra repair of tensioner chain and two others parts got damaged. But the showroom is not giving any warranty and i am also ready as it is small amout, but the problem bike is just four months old it stayed morethan two in showroom which is morethan half of its service. But still no one is responding and how can we trust your brand which believed before buying. if the product is fault company has to be responsible, which the warranty means. Atleast now are you going to respomd or not.

This is in reference to my last visit at Ambuj Yamaha service center in Patparganj which i visited on 14/06/2021 . During servicing they scratched my fuel tank and when i complained about it and asked them to change it they without my knowledge wrote on my job card that the tank was previously scratched. This is not done i don't expect this kind of service from Yamaha and want my tank to get replaced as soon as possible as it was there fault not mine. I already registered one complaint before in which I got response from yamaha that I have to visit yamaha authorised service centre they will assist me but when I visited there they weren't helpful and said they cannot do anything if i am not willing to pay the amount. This is not tolerable from yamaha, how they can put there fault on me. Yamaha should take any strict action against Ambuj Yamaha, Ambuj yamaha is full of foolish people. So kindly replace my tank cover as soon as possible.

Enquiry about loan payment of TS15EQ8355

Hi, I purchased a yamaha FZX bike on 25 june 2021. Its more than 20 days after my purchase was happened, but I have not received my number plates. Also when I tried contacting the dealer, he is not ready to help and says the number series is pending. Very bad after sales experience.

My AMC no is[protected], I have given my yamaha fascino bearing registration no OD 14M 0600 on dt. 12.07.2021 for general services and break shoe change. During service they said the break wire is required I said ok change it if required. After some time they said while opening the excel it got damaged and lathe work is needed to be done so we cannot deliver the vehicle today and you can collect it by next day. Yesterday I went to the service centre again they said we will give the vehicle next day. Today also they are uncertain about delivering the vehicle. Is this the way we should expect it while going for service to your authorised workshop.
The authorised service centre name is Rev Motors, plot no B-25, Industrial estate, Rourkela. Odisha
Please look into this matter ASAP.

Dear Yamaha Team,
This is to inform the whole yamaha management,
As im an Yamaha customer since 2011, using YZF R15
here im facing very very pathetic customer service experience from one of the yamaha showroom
Sidharth Auto, Services ( 19/4 Mehruli OPP:DHBVM, Gurugram 12201, Phone [protected], [protected] Email: [protected]@sidharthauto.com, and [protected]@sidharthauto.com

I...

Hello,

I booked Yamaha FZX online on the date of launch. Due to personal reason I had to cancel it. Now Yamaha is telling me to take refund from dealership. But dealership is saying they haven't got any money from Yamaha. It is so confusing. Very disappointed.

On july 6th I have bought a new yamaha FZS v3 bike from Bangalore wheels, Rajajinagar Bangalore-10, the showroom executive told me that the Bluetooth kit will be connected to your bike as per specification with in next two days, after the two days i visited again to the bangalore wheels Rajajinagar showroom to get Bluetooth kit installation. they fixed the Bluetooth kit to my bike but while signing up in the yamaha motor connect app it is showing that the bike chassis number has been registered to other user, due to this i cant operated my bike properly. this entire signing up process is done by the executive surya and his team, they tried and tried to connect the bike to my yamaha motor application account but in application it is showing that the bike chassis has been registered to other user, not able to use the Bluetooth technology, the bangalore wheels showroom, rajajinagrar Bangalore-560010, (phone.[protected]/8562/9563. [protected]@bangalore wheels.co.in) executives are repeatedly saying the same reason, it has been 8 days but the problem is not solved, every time they are saying silly silly reasons so i need solution to this problem.

It's been 7 months for my bike and 3 time engine problem has come today it's 17 days but i haven't received my bike till now so plz solve my problem solution

I am Prasun Gupta i bought a yamaha scooty, from baraipur yamaha showroom, at 4th July.Till now i didn't get number plate or any registration related confirmation.I trying to contact the showroom supervisor but they are not responding anymore.i really disappoint for the service of this showroom.kindly solve my problem as soon as possible.

I am first time Sarvicing my bike Sarvicing workshop name. MOHARIR AUTO WORKSHOP Ganjmaal very poor Sarvicing not a perfect time bike not a following bike numbers workshoper related first pick not number picking unfortunately not satisfied this MOHARIR workshop next time not coming
Very very bed reting..😔😔😔😔
This workshop very Bed impressions for YAMAHA please updated this one

I have bought Yamaha fascino 125 on Feb 2020 yesterday bike battery got dead. I don't how this kind of bad quality battery used in yamaha brand. I am very much disappointed with this poor quality.
TN49CA4055...

Sir,
I purchased yamaha MT-15 last yr in feb from JM Motors (noida) . Now a week ago bike engine started making (tik-tik ) sound. When i visited dealer in dehradun ( Planet Yamaha), they said that its a rockers problem . They also said that bike repair may take any numbers of days or even months. I had only one bike and my job profile includes commuting very much ...so please arrange my bike repair process/parts as soon as possible as i am facing lot of problems.
It is very disappointing that bike fails after an year of purchase .

Name : Vinod Bhandari
Bike reg no. UP16 CN 0226
MOBILE : [protected]
EMAIL : vinodbhandari.[protected]@gmail.com

I have recently serviced my FZ-S in CAG Enterprises Amman nagar, Sathy road, Coimbatore.

Invoice no: SRJI2021443

1. The service engineer was rude and changed my spark plug without any prior information. My old spark plug was costly than the changed one.

2. I have asked to change the front disk brake reservoir tank screws as it is rusted. But after multiple reminders also he ignored that. Attached the reference.

3. I have been waiting in the sevice lobby for long time without any proper reason
All service personal were talking casually qnd dis not welcomed customer.

This is one such nightmare i faced during the service. And now i have been asked to come to service centre again for redoing their mistake. I have to travel long back again to rectify their mistake?

Even in yamha website, iam not allowed to submit complaint with my bike model. Only new models are allowed.

I need proper justification for this.

Sir,

I am Vasant amheda From a small town of Veraval district gir somnath, after buying a yamaha FZ-S version 3 in February 2020 the bike runs good for a while, but from last couple of months there are certain issues which I would like to share with you

1) The bettry of bike require a maintenance but after servicing the bike at yamaha platinum at veraval also it looks as it is

2)orange indication besides speedometer is on.which shows something is wrong with the bike or engine, but whenever I have shown this thing to yamaha Veraval they told me that it is indication for the software updation on your bike and nothing else.
Even though they told me that this indication will be fixed in some time but I have waited for almost 6 month, no any solution provided from your end.

3) overall service and maintenance quality is also poor.

I am a loyal costumer of yamaha which needed a better services.

Please do the needful for the same.

With regards
Vasant H Amheda

Respected sir, my self prasanth R .K.I have booked one Scotty " Ray ZR Disc Bs6 Armada - Blue " on 27 th April 2021 from V.R.M motors, venjaramoodu, trivandrum, kerala.I have paid full amount - 95000 through net banking.Till this date I have not received the scooty. showroom people are giving lame excuses .Already i forwarded one complaint in yamaha customer care, I have not got any satisfying answer.So pls help me out to solve the issue