Yamaha Motor India Complaints & Reviews

Subject: Brake Squeaking Sound
Dear sir/madam I'm writing to complain about the inadequate and unsatisfactory service. I received from one of your Servive centre name HUBLI MOTO WHEELS in Hubballi.
On date[protected] I dropped my bike Fzs v3 @ one of your service centre far 3rd free servicing inspection and maintance they inspected my bike and informed me to replace the rear brake pads, so i said yes for all the things they mentioned. After 2days it started noise from brakes while applying the brakes, repeatedly i visited the service center for the same complaint by 5-6 times around 10 days and they failed to rectify the problem and give the solution for it. Due to lackdown I'm also not able to visit the workshop if it was not lockdown i will be going again and again and taking my vehicle back with no results...
I noticed that your team failed to rectify one of my problem of brakes noise this squeaking sound one of brake literally developd more noise.
I wonder if this is standard practice at your shop or this is the usual feedback that you recive from your customers. I have chosen your Yamaha brand over all manufacturing two wheeler bike because of confidence from two old motorcycle and hope on good service, it's really unacceptable by Yamaha.
So please take it as a service issue by all means, i would approach the higer authority of your Brand on this brake matter.
KA63M5757 for reference I hope that u will be able to find the satisfactory solution very fast...

Dear Concern Team

This is to inform you that i have purchase a vehicle from M/S Sai Kripa Deoghar Jharkhand on 27 July 2020 and till now i have not received my RC Copy, I am following up with the Showroom and every time he said to come and collect the RC and i have to go 100 Km from my Village to collect but then he says your RC not Came come after 2-3 days and its around 1 year passed but i have not received my RC, Today when i speaked loudly and aksed about the harrasment and meet Mr Rahul the Owner of the Showroom he said go and Complain anywhere i will see how you can take your RC Book.Request you to llok into this matter or i have to lodge a complaint against yamaha which will definately reduces the goodwill of the company.

Regards
Preetam Kumar Jha
Vehicle No- JH15Y7585
Mob No-[protected]
...[protected]

Subject - New bike self start unit spoiled within 06 months of purchase i need replacement.
I have raised this complaint on 16th Apr-21 almost 18days over but still problem was not resolve.
The service/ showroom people saying all head officer are not working so for it will take time.
Please think as customer this is kind of fraud nobody not response the customer pain.

Hello YAMAHA Team,

I have purchased Yamaha Ray ZR street rally version on 25th Sep-20.
i have faced startup problem within 20 days and 1sr service also i have mentioned this problem to the service center and sales manager too... now bike totally NOT WORKING they have says.

They given instruction to change the entire self start unit that cost totally for Rs.8000/-+4500 wires .

Why i have to pay ??? the fault is technical complaint more over its very new bike...
where is quality and warranty?????
Just think within 06 months of purchase bike how can i accept ?
I have faced continuously same problem self start issue.
I want proper replacement and solution for this problem and immediate response.

Customer name: Sudha P
Vehicle NO : TN 06 Z6401

PURCHAES DATE- 25/ SEP/2020
Model: Ray ZR street rally -Blue color

Dealer name – Paras Yamaha
Anna salai, chennai-600006.

Service center -same dealer

Thank you...

Subject - New bike self start unit spoiled within 06 months of purchase i need replacement.
I have raised this complaint on 16th Apr-21 almost 18days over but still problem was not resolve.
The service/ showroom people saying all head officer are not working so for till will take time.
Please think as customer this is kind of fraud nobody not response the customer pain.

Hello YAMAHA Team,
br...

This is my third yamaha two wheeler ray scooter, i bought in 2016, in one service, the job card writer told me to repair the handle, i my handle ok, but i agreed as they better know, changed the barring, after that problem arises. there sound in front when i turn scooter, then i checked to agency, they tight it, then another problem arises, as i drive the scooter drag to one side, again i complaint, why they do not repair it properly, the problem exist stil, i am fed up, i am now decided to sell the scooter, and never again buy yamaha

I purchased RayZR vehicle during Oct2020 through CAG Yamaha, MTP road branch, Coimbatore. I am frequently getting error in speedometer Dashboard. Whenever I registered the complaint at showroom/service centre, they simply did FI for erasing the error at service point and giving back my vehicle. It is regularly happening twice in every 15 days and still the error is not properly rectified. I am totally frustrated for purchasing this vehicle. And also I am getting disrespected by your service team in improper manner and not giving proper response. For the last 15 days, I am keep on following Mr.Prem, General Manager Service of MTP road branch for rectifying the error, but still I am not getting any response from him. Pls do the needful for rectifying this issue immediately.
Regards,
Kumar P
Coimbatore
[protected]

Dear sir/madam

good afternoon sir my bike (ts24e1782) back tire one side uneven wearing and chine noise, back handle paint removing and front tank is to delicate this is my bike problem.
So i went to happy service center in hanamkonda warangal telangana state but happy service center employee was said all in this model manufacturing defect so please do needfull

thank you
ranadheer
[protected]

Dear Sir,
On 13-April 2021 we have bought Yamaha FZS bike from R M Motors, Dahisar West. Mumbai - 400068. India
From day one there is an issue of engine light which remains on while riding the bike.
We have already indicated this to R M Motors and were told that the fault would be rectified during the first service which is after a month.
I am yet to get the RTO registration number.

This is my first bike and i bought it with all enthu and happiness. But because of this engine light issue, I am bit worried and not happy with Yamaha.
Request your intervention to sort out the issue of engine light.
Awaiting your response.

Yours truly,
Shreyas R Sakpal
[protected]
Email: [protected]@gmail.com

I have purchased a yamaha bike (yamaha Cygnus ray ZR) on Jan 29, 2021 with a Reg no.TN 63 CZ1355. Chassis no+ME1SEG441M0022832. I have got my RC book from net. But on approaching my dealer. He is telling I will come soon but, it been about six months, still I didn't get number plate and registration copy. Kindly take actions and do the needful, thanks in advance....

My bike R15 v3, it's Chain Tensioner us not available in my locality. My bike is use less in this last 3 month.

Today(26/4/2021)@ the time between 5:30 to 6:00pm, I took the delivery of yamaha fz25 bs6 model, which actually had a damaged engine may be, I don't know...
My problems are here;
1.While riding this bike it won't go above than
40 kmph at any gear.
2.engine of this bike gets terrifically over
heated even it is riding at 30 to 40 kmph.
3. My bike kept jerking off while reving
throttle.
4. Its been 2 hour since i have parked my bike
but still its in heavy heat.
5. Black smoke coming from my bikes
silencer/exhaust..

Its a new bike and it haven't complete 6 hours of after delivery, not yet now what i want is, they should provide me a new bike.. and no further compromise...
If they don't provide me a new bike i will take further actions...

Thank yu Yamaha

I baught a new Ray ZR 125 scooty in guduvancheri showroom . I was go for one week before is not properly explain full detail and worst communication. I asked to what is occurring this scooty then he said a detail otherwise will be silent.

I have bought a new yamaha FZ-S FI bike on 01/04/2021. I felt on that day to till a date a BCU problem.whenever I opened yamaha connect x app it's connect at the same time disconnect, this is the main problem to me, you should clear it

The veichle was given on 22 april 2021 veichle details: Yamaha Rayz Ts08 EP7913, I have given my veichle concern was having a issue with pickup, they given a estimation of 3000 INR we were okay with that after 2 days when we went to receive our veichle, the veichle wasn't giving any pickup, and without my concern they given my veichle to outside mechanic, and with out my knowledge they have changed spare parts without approaching to me if my mobile wasn't reachable they need to call me again rather than doing things according to own decisions and not even showing the replaced spare parts and made an estimation bill of 6500 INR and when we approach asking they were using unparlimentary language, we need a immediate action to be taken or else we will approach consumer court.

I have buyed an MT15 on 2nd April 2021 i have never seen like this very worst customer support and response and the service is too bad to customer doing fake promise and lethaligal work

I have purchased the Yamaha MT 15 bike on 13 April 2021. Showroom employee had promised me of giving helmet by placing order within 10 days of purchase and registration, as they don’t have stock at the time of purchase …. And its 15 days now still I didn’t get the helmet from the company…….i suggested him that I’ll buy a helmet from 3rd parties other than showroom as they don’t have the stock…….but they denied the proposal, saying its not possible to register the vehicle with helmet invoice bought from outside other than showroom…..

The service and hospitality at the yamaha showroom gajuwaka, Visakhapatnam (platinum motors) is too bad.

I have given my Yamaha FZ Fi in the service centre at Sambalpur, Odisha
It has been more than 7 days they are not able to deliver the vehicle to me
The mechanics are not able to find out the fault and giving excuses of mon availability of parts
There is no one to take the authority

I dont think with this service standard I will never go for Yamaha bikes/ Scooter in future rather I would suggest anyone for the same

Yamaha r15 v3 engine problem .but your company authority service center proberly not answered .12 days bike stay in service center proberly not answered

I have purchased MT 15 on November 2019, @ Vasudha Yamaha, sainikpuri.As promised by the dealer I have to get a complimentary jacket.But till date i.e 19 Apr 2021.I haven't received my jacket. I have visited the dealer for more than 15 times and even reached out to customer care.
Now they are saying that it is out of offer and you cannot get the jacket as it was only 10, 000 jackets and 3000 hemlets.but when I checked the sales report of Yamaha there were around 5 thousands vehicles sold in 2019

I need a quick and permanent solution from Yamaha either I want my jacket as promised or refund the jacket amount.

My name is sriram pullamma.
and i am bike purchase by Yamaha fz sF1, at bhadradri kothagudem, JGP YAMAHA Kothagudem
purchasing date feb-23-2021 and till now i do not get my number plate... and i am spoke 5 to 6 time to showroom persons but they could not responds properly...