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Yamaha Motor India Complaints & Reviews

3.6
Updated: Feb 17, 2026
Complaints 3308
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Yamaha Motor India reviews & complaints page 45

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S
sudha palani
May 4, 2021
Resolved
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Address: Thousands light

Subject - New bike self start unit spoiled within 06 months of purchase i need replacement.
I have raised this complaint on 16th Apr-21 almost 18days over but still problem was not resolve.
The service/ showroom people saying all head officer are not working so for it will take time.
Please think as customer this is kind of fraud nobody not response the customer pain.

Hello YAMAHA Team,

I have purchased Yamaha Ray ZR street rally version on 25th Sep-20.
i have faced startup problem within 20 days and 1sr service also i have mentioned this problem to the service center and sales manager too... now bike totally NOT WORKING they have says.

They given instruction to change the entire self start unit that cost totally for Rs.8000/-+4500 wires .

Why i have to pay ??? the fault is technical complaint more over its very new bike...
where is quality and warranty?????
Just think within 06 months of purchase bike how can i accept ?
I have faced continuously same problem self start issue.
I want proper replacement and solution for this problem and immediate response.

Customer name: Sudha P
Vehicle NO : TN 06 Z6401

PURCHAES DATE- 25/ SEP/2020
Model: Ray ZR street rally -Blue color

Dealer name – Paras Yamaha
Anna salai, chennai-600006.

Service center -same dealer

Thank you...
Aug 12, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
May 05, 2021
Yamaha Motor India Customer Care's response
Dear Sudha P,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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    S
    sudha palani
    May 4, 2021
    Resolved
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    Resolved

    New scooter self start unit problem- want replacement

    Address: Chennai

    Subject - New bike self start unit spoiled within 06 months of purchase i need replacement.
    I have raised this complaint on 16th Apr-21 almost 18days over but still problem was not resolve.
    The service/ showroom people saying all head officer are not working so for till will take time.
    Please think as customer this is kind of fraud nobody not response the customer pain.

    Hello YAMAHA Team,
    br...
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    K
    khdh ja
    May 2, 2021
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    Address: mohali, punjab

    This is my third yamaha two wheeler ray scooter, i bought in 2016, in one service, the job card writer told me to repair the handle, i my handle ok, but i agreed as they better know, changed the barring, after that problem arises. there sound in front when i turn scooter, then i checked to agency, they tight it, then another problem arises, as i drive the scooter drag to one side, again i complaint, why they do not repair it properly, the problem exist stil, i am fed up, i am now decided to sell the scooter, and never again buy yamaha
    Yamaha Motor India customer support has been notified about the posted complaint.
    Dear khdh ja,

    We regret for the inconvenience caused.
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha
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      K
      Kumarsomany
      Apr 30, 2021
      Resolved
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      Resolved

      Address: CAG Yamaha, MTP Road, Coimbatore

      I purchased RayZR vehicle during Oct2020 through CAG Yamaha, MTP road branch, Coimbatore. I am frequently getting error in speedometer Dashboard. Whenever I registered the complaint at showroom/service centre, they simply did FI for erasing the error at service point and giving back my vehicle. It is regularly happening twice in every 15 days and still the error is not properly rectified. I am totally frustrated for purchasing this vehicle. And also I am getting disrespected by your service team in improper manner and not giving proper response. For the last 15 days, I am keep on following Mr.Prem, General Manager Service of MTP road branch for rectifying the error, but still I am not getting any response from him. Pls do the needful for rectifying this issue immediately.
      Regards,
      Kumar P
      Coimbatore
      [protected]
      Aug 12, 2021
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      May 03, 2021
      Yamaha Motor India Customer Care's response
      Dear Kumar P

      We have shared your details with customer care team. They will contact you soon

      Regards,
      Team Yamaha India
      Verified Support
      May 10, 2021
      Yamaha Motor India Customer Care's response
      Dear Kumar P

      We tried reaching you but we didn't get your response, we request you to please reach out to us at our Toll Free number:[protected].

      Regards,
      Team Yamaha India
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        R
        Ranadheer Lakka
        Apr 28, 2021
        Resolved
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        Address: WARANGAL TELANDANA

        Dear sir/madam

        good afternoon sir my bike (ts24e1782) back tire one side uneven wearing and chine noise, back handle paint removing and front tank is to delicate this is my bike problem.
        So i went to happy service center in hanamkonda warangal telangana state but happy service center employee was said all in this model manufacturing defect so please do needfull

        thank you
        ranadheer
        [protected]
        Aug 12, 2021
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Apr 28, 2021
        Updated by Ranadheer Lakka
        Dear Sir/Madam

        good afternoon sir my bike (TS24E1782) BACK TIRE ONE SIDE UNEVEN WEARING AND CHINE NOISE, BACK HANDLE PAINT REMOVING AND FRONT TANK IS TO DELICATE THIS IS MY BIKE PROBLEM.
        SO I WENT TO HAPPY SERVICE CENTER IN HANAMKONDA WARANGAL TELANGANA STATE BUT HAPPY SERVICE CENTER EMPLOYEE WAS SAID ALL IN THIS MODEL MANUFACTURING DEFECT SO PLEASE DO NEEDFULL

        THANK YOU
        RANADHEER
        [protected]
        Apr 28, 2021
        Updated by Ranadheer Lakka
        Dear Sir/Madam

        good afternoon sir my bike (TS24E1782) BACK TIRE ONE SIDE UNEVEN WEARING AND CHINE NOISE, BACK HANDLE PAINT REMOVING AND FRONT TANK IS TO DELICATE THIS IS MY BIKE PROBLEM.
        SO I WENT TO HAPPY SERVICE CENTER IN HANAMKONDA WARANGAL TELANGANA STATE BUT HAPPY SERVICE CENTER EMPLOYEE WAS SAID ALL IN THIS MODEL MANUFACTURING DEFECT SO PLEASE DO NEEDFULL

        THANK YOU
        RANADHEER
        [protected]

        Verified Support
        May 06, 2021
        Yamaha Motor India Customer Care's response
        Dear RANADHEER

        We have shared your details with customer care team. They will contact you soon

        Regards,
        Team Yamaha India
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          S
          shreyas sakpal
          Apr 27, 2021
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          Address: R M Motors, Dahisar East, Mumbai

          Dear Sir,
          On 13-April 2021 we have bought Yamaha FZS bike from R M Motors, Dahisar West. Mumbai - 400068. India
          From day one there is an issue of engine light which remains on while riding the bike.
          We have already indicated this to R M Motors and were told that the fault would be rectified during the first service which is after a month.
          I am yet to get the RTO registration number.

          This is my first bike and i bought it with all enthu and happiness. But because of this engine light issue, I am bit worried and not happy with Yamaha.
          Request your intervention to sort out the issue of engine light.
          Awaiting your response.

          Yours truly,
          Shreyas R Sakpal
          [protected]
          Email: [protected]@gmail.com
          Yamaha Motor India customer support has been notified about the posted complaint.
          Dear Shreyas R Sakpal,

          We regret for the inconvenience caused.
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

          Regards,
          Team Yamaha
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            G
            Ganesamoorthy C
            Apr 27, 2021
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            Delay in getting RC book and number plate

            I have purchased a yamaha bike (yamaha Cygnus ray ZR) on Jan 29, 2021 with a Reg no.TN 63 CZ1355. Chassis no+ME1SEG441M0022832. I have got my RC book from net. But on approaching my dealer. He is telling I will come soon but, it been about six months, still I didn't get number plate and registration copy. Kindly take actions and do the needful, thanks in advance....
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            J
            JU BA IR
            Apr 27, 2021
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            Address: Thamarassery, kozhikode, kerala

            My bike R15 v3, it's Chain Tensioner us not available in my locality. My bike is use less in this last 3 month.
            Yamaha Motor India customer support has been notified about the posted complaint.
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              A
              Althaf.a.n
              Apr 26, 2021
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              Address: Santhosh motors, kote, chikmaglore -577101

              Today(26/4/2021)@ the time between 5:30 to 6:00pm, I took the delivery of yamaha fz25 bs6 model, which actually had a damaged engine may be, I don't know...
              My problems are here;
              1.While riding this bike it won't go above than
              40 kmph at any gear.
              2.engine of this bike gets terrifically over
              heated even it is riding at 30 to 40 kmph.
              3. My bike kept jerking off while reving
              throttle.
              4. Its been 2 hour since i have parked my bike
              but still its in heavy heat.
              5. Black smoke coming from my bikes
              silencer/exhaust..

              Its a new bike and it haven't complete 6 hours of after delivery, not yet now what i want is, they should provide me a new bike.. and no further compromise...
              If they don't provide me a new bike i will take further actions...

              Thank yu Yamaha
              Yamaha Motor India customer support has been notified about the posted complaint.
              Plse help me with this issue
              Dear Althaf.a.n,

              We regret for the inconvenience caused.
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

              Regards,
              Team Yamaha
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                P
                Pounnisha
                Apr 25, 2021
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                Address: Guduvanchery

                I baught a new Ray ZR 125 scooty in guduvancheri showroom . I was go for one week before is not properly explain full detail and worst communication. I asked to what is occurring this scooty then he said a detail otherwise will be silent.
                Yamaha Motor India customer support has been notified about the posted complaint.
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                  V
                  vinoth kums
                  Apr 24, 2021
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                  Address: M.vinoth s/o k.marimuthu,3/446, janakipuram village,kandampakkam B.O, maragathapuram road,viluppuram district,tamilnadu, pincode-605401, 9566968024

                  I have bought a new yamaha FZ-S FI bike on 01/04/2021. I felt on that day to till a date a BCU problem.whenever I opened yamaha connect x app it's connect at the same time disconnect, this is the main problem to me, you should clear it
                  Yamaha Motor India customer support has been notified about the posted complaint.
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                    S
                    Smurna
                    Apr 24, 2021
                    Resolved
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                    Resolved

                    Address: 1-106 Gandhi nagar ghatkesar 501301

                    The veichle was given on 22 april 2021 veichle details: Yamaha Rayz Ts08 EP7913, I have given my veichle concern was having a issue with pickup, they given a estimation of 3000 INR we were okay with that after 2 days when we went to receive our veichle, the veichle wasn't giving any pickup, and without my concern they given my veichle to outside mechanic, and with out my knowledge they have changed spare parts without approaching to me if my mobile wasn't reachable they need to call me again rather than doing things according to own decisions and not even showing the replaced spare parts and made an estimation bill of 6500 INR and when we approach asking they were using unparlimentary language, we need a immediate action to be taken or else we will approach consumer court.
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 26, 2021
                    Yamaha Motor India Customer Care's response
                    Dear Smurna,

                    We regret for the inconvenience caused.
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                    Regards,
                    Team Yamaha
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                      M
                      madhankumar23062001
                      Apr 24, 2021
                      Resolved
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                      Resolved

                      Address: coimbatore

                      I have buyed an MT15 on 2nd April 2021 i have never seen like this very worst customer support and response and the service is too bad to customer doing fake promise and lethaligal work
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Apr 24, 2021
                      Updated by madhankumar23062001
                      very worst service
                      Verified Support
                      Apr 26, 2021
                      Yamaha Motor India Customer Care's response
                      Dear M madhankumar23062001,

                      We regret for the inconvenience caused.
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                      Regards,
                      Team Yamaha
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                        S
                        satwik macharla
                        Apr 24, 2021
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                        Address: Yamaha platinum motors, gajuwaka, Visakhapatnam

                        I have purchased the Yamaha MT 15 bike on 13 April 2021. Showroom employee had promised me of giving helmet by placing order within 10 days of purchase and registration, as they don’t have stock at the time of purchase …. And its 15 days now still I didn’t get the helmet from the company…….i suggested him that I’ll buy a helmet from 3rd parties other than showroom as they don’t have the stock…….but they denied the proposal, saying its not possible to register the vehicle with helmet invoice bought from outside other than showroom…..

                        The service and hospitality at the yamaha showroom gajuwaka, Visakhapatnam (platinum motors) is too bad.
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Dear satwik macharla,

                        We regret for the inconvenience caused.
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                        Regards,
                        Team Yamaha
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                          S
                          Salim@naaptol
                          Apr 23, 2021
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                          Address: Sunapli ,Gousiya mohalla,Near Gousiya Masjid Sambalpur pin 768001Sambalpur ,Odisha

                          I have given my Yamaha FZ Fi in the service centre at Sambalpur, Odisha
                          It has been more than 7 days they are not able to deliver the vehicle to me
                          The mechanics are not able to find out the fault and giving excuses of mon availability of parts
                          There is no one to take the authority

                          I dont think with this service standard I will never go for Yamaha bikes/ Scooter in future rather I would suggest anyone for the same
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Dear Salim,

                          We regret for the inconvenience caused.
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                          Regards,
                          Team Yamaha
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                            M
                            Muzamil sherif
                            Apr 22, 2021
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                            Address: SS motors 21/1 Ramakrishna nagar kallukulli trichy 20

                            Yamaha r15 v3 engine problem .but your company authority service center proberly not answered .12 days bike stay in service center proberly not answered
                            Yamaha Motor India customer support has been notified about the posted complaint.
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                              V
                              Vishal 11
                              Apr 19, 2021
                              Resolved
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                              Resolved

                              I have purchased MT 15 on November 2019, @ Vasudha Yamaha, sainikpuri.As promised by the dealer I have to get a complimentary jacket.But till date i.e 19 Apr 2021.I haven't received my jacket. I have visited the dealer for more than 15 times and even reached out to customer care.
                              Now they are saying that it is out of offer and you cannot get the jacket as it was only 10, 000 jackets and 3000 hemlets.but when I checked the sales report of Yamaha there were around 5 thousands vehicles sold in 2019

                              I need a quick and permanent solution from Yamaha either I want my jacket as promised or refund the jacket amount.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 21, 2021
                              Yamaha Motor India Customer Care's response
                              Dear Vishal,

                              We regret for the inconvenience caused.
                              Express Your Dark Side was a limited period offer which ended on 31st December, 2019.
                              To assist you further, we request you to please escalate your query at our Toll Free Number:[protected].

                              Regards,
                              Team Yamaha India
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                                S
                                sriram srinivas
                                Apr 19, 2021
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                                My name is sriram pullamma.
                                and i am bike purchase by Yamaha fz sF1, at bhadradri kothagudem, JGP YAMAHA Kothagudem
                                purchasing date feb-23-2021 and till now i do not get my number plate... and i am spoke 5 to 6 time to showroom persons but they could not responds properly...
                                Yamaha Motor India customer support has been notified about the posted complaint.
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                                  L
                                  Ligin Thomas
                                  Apr 19, 2021
                                  Resolved
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                                  Resolved

                                  Address: Evergreen Yamaha service center. Thookkukulam paravoor NH 66 punnapra. Alappuzha 688003

                                  I gave my bike to your branch
                                  Evergreen Yamaha service center, Thookkulam paravoor, Alappuzha kerala.

                                  Repairing the disk plate i was pointing to did not correct them. I said about them all the complaints, then they estimated the cost of Rs 5600, then i gave them my bike to service after few hours they Called me and want to change disk complaints is was take cost of more than 2000. Then i said to them. Just try first if you can't solve it well then cancel the work of chain and socket and do the break work properly..
                                  But after 2 days they said to me they give my bike to laith service and... Charged final bill amount of 6541...but the front break is still not corrected... And they didn't not solve my self start problem correctly.. Now I m facing some missing in self start plz take necessary action and take a value to my money

                                  My contact number.. [protected]
                                  My WhatsApp number [protected]
                                  My address Ligin Thomas
                                  Assamparamb pazhayapurackal House
                                  Chekkidikadu P.O
                                  EDATHUA alappuzha
                                  Kerala 689573

                                  Mail :[protected]@gmail.com
                                  Chassis number :ME 1RGO729E0021828
                                  BILL DATE :13/04/2021
                                  JOB CARD 7069
                                  REG NUMBER :KL 66 4323
                                  customer name in the bill:Lijo Thomas (my bro)
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 20, 2021
                                  Yamaha Motor India Customer Care's response
                                  Dear Ligin Thomas

                                  We have shared your details with customer care team. They will contact you soon

                                  Regards,
                                  Team Yamaha India
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                                    Sudheerdubai
                                    Apr 17, 2021
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                                    Address: Sagara, Shimoga district, Karnataka

                                    Dear Sir / Madam,

                                    My self Sudheer from Sagara Karnataka, planning to buy Yamaha bike so tried to check the price of vehicle so called Sagara Yamaha branch and branch manager refused to tell us the price and they said visit branch since I am staying but far from branch we can’t visit the branch to know the price, if we know the price and it will sit in our budget then we can visit the branch hence please take necessary action immediately.

                                    Looking forward your immediate response.

                                    Sudheer
                                    [protected]
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Dear Sudheer,

                                    We regret for the inconvenience caused.
                                    We request you to please share your contact details with us to assist you further.

                                    Regards,
                                    Team Yamaha India
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