Yamaha Motor India Complaints & Reviews

Recently had a bike servicing and opted debit card transaction as mode of payment and they charged me tax amount generated for card transactions. While i asked them they said we are charging this from every customer but no one complained. I said its not right to take extra amount/ tax amount from customers as per rbi guidelines. You will be punishable if you violate these. Then the manager satirically said will you drag us to court.

Hello i purchased a motorbike from glory enterprises before 15 days, they delivered me a bike which is completely second hand. I got it handed over after running more than 1000 km. At the time of purchasing they did not allow me to start the engine, they delivered me the bike at my hometown after i paid to them. The bike was not fully new, i did not get leg guard at the time of purchasing, though it is important part that every shop provides at the time of purchasing. The price was 120500/- and the dealer repeatedly took money from us for delivering the bike. The behavior of the staff is also very bad. One of the staffs did harassment with a lady of my family. Please give us a new bike as quick as possible and solve our problems, otherwise we will take big steps forward.

Vasudha yamaha an authorized service center has been showing heights of irresponsible behavior.
Engine warning light has been showing since my 5th service (Vehicle purchased in 2015) and since then whenever i have given it for repair they have left the issue unresolved and very pathetic workshop staff. Very laid back and no respect for customer. The service manager here is the most pathetic of all who doesnot know to identify vehicle issue and suggest customer properly
Always on mobile and doesnot even look at customer
My issue finally today has been identified as faulty rr unit which by the way is covered in the extended warranty i purchased. Now these people are not willing to even service my vehicle because i have extended warranty and they cannot charge me.
They have sent back the vehicle without repair and stated that even if warranty please pay the amount or we wont repair

DATE: 23/07/2020
Complain Information Point
Yamaha motor pvt.ltd
DEAR Sir or Madam,
I’m writing to express my strong dissatisfaction with customer service provided by
the National Auto Agencies, THAZHEPPALAM. My name is AMAL.T and I’m a BS4 MT-15 owner.
My issue is regarding second service of my motorcycle which was on 22th of April.
While I visited your service center on that provided day, I was unable to service my bike because
service center was closed because of Lockdown & this Pandemic issue. And I tried to contact them
but was unable to get them on line. And they haven’t even informed or contacted me via text
message or any mails about the next scheduled date for service. At the time of second service my
motorcycle has done 750KMS.
In this time the lockdown and the pandemic spread have been increased in my
locality that I was forced not to visit my service center. And this took me to the third service which
was on this month, and now my motorcycle has covered 861KMS. I again visited National Auto Agency
and got to know gloomy story that my motorcycle’s warranty would be restricted as I was unable to
do my second service. I don’t know why they didn’t contacted me to inform such an important
concern, they should have to inform customers about re-scheduled service date or warranty
restriction issues.
So concluding my kind heart request is need not to get my second service back but just
need to safe keep my warranty until it ends, I hope you understand my consideration on such
pandemic issues around my locality.
You can contact me via:
Email : [protected]@gmail.com

My MT-15 bike accident service is very poor, my bike break didn't wrk & yamaha show room costumer response very bad.. so, I didn't go my bike first service.....

I buy a r15v3 abs in January 4th and today 6th months are passed away and I still dont get the vehicle number please do something

I purchased yamaha mt 15 from himgiri krishna nagar showroom on dated[protected]. bike is already used and back tire is already worn out. I complaint many time in showroom but no action taken by them.

Sir
In july 2019 i purchase a bike yamaha fzs v3, but recently i met with an accident in may, 2020. On 12 june, 2020 i send the bike to shree balaji motors there they didn't provide any receiving, but promised me that the bike will be serviced within 15 days but still after so many fake promises they are still unable to provide me bike. Also the behavior of two persons named mr shubham (Owner) and mr abhinav (Manager) is very disappointing. Mr shubham just making false promises on more than 7 occasions and mr abhinav is so arrogant that he is not even pickup my call, sir kindly look into the matter as on writing this today is 16th july 2020 it is already more than a month late

The complaint ios regarding my service issues.As the company says that the bike has five free services without labour cost.I had completed three services and my fourth service had been cancelled due to covid 19 and kilometer has been passed.Now the fifth has been taken.At this time they are charging extra amount tthan the normal service.They are assigning labour charge etc...so please take this query as serious and rectify it as soon as possible

Yamaha arjun motors which is in new sayyaji rao road bamboo bazaar mysore service manager whose name is jagadish is behaving with customer as we are slave of him for the enquiry of 3rd free service, due to lockdown we didn`t make to do on time when we visited the showroom the service manager was very rash and said to claim 4th service which is in next month august i am very disapponted with the service provided and behavior of the staff i request all yamaha users not to go arjun motors wherever it is thank you.

Syed jabeer
+91-[protected]

After first service engine oil light below

Today i got call from service centre for yamaha fasino new i125 service.

On that call, we are updated to her call me later,

After some time i m called back to same number.

Service request call: very highly abused and again and asking our number, even after providing number.

Such kind of yahama service call, please take immediate action before proceeding to grievance

I have got on this number [protected]
Date :13/07/2020
Time of call : connect back to me will update.

Thank you,
Naga ganga sowbhagya
Mr. Nbk choudhury
[protected]/ 70194

After free services, i gave my bike on paid services to perfect yamaha service center koramangala 6th block on 6th june 2020. They didn't tighten the oil drain screw. My bike stopped while running today and caused damage to engine. I handed the bike to them and they told it will cost 20000 bucks. It's very disappointing situation for me. Very irresponsible behaviour from service center. Vehicle no. Ka32et5464. Vehicle bought from raghoji motors gulbarga, karnataka
Paid service done by: perfect yamaha, koramangala 6th block, bangalore

After second service, they didn't tighten the oil drain screw. My bike stopped while running and caused damage to engine. I handed the bike to them and they told they will repair it. Today is the 3rd day i handed my new bike and they told some lathe work has to be done on bike engine. It's very disappointing situation for me. Even if the do some lathe work and get repaired, my bike will not be a new bike anymore. And till now they haven't mentioned when they return my bike. Very irresponsible behaviour from service center. Vehicle no. Kl36h8745. Phone. [protected], [protected]. Vehicle bought from elma motors, peruva, kottayam, kerala.
Second service done by: le grand yamaha, pookkattupady, aluva, kerala

I got call from consumer complaint [protected]. He is asking extra money to get the work done but already spent 4000/- inr on my bike. When problem is servicing by done at sunny motors then why i should pay money. I want strict action should be taken by yamaha this is very reckless thing. It's been 1 year from the day i bought the bike i never faced some many problems.

Worst response #

Tn 39cd 1117

I bought my yamaha fzs just 6 month agao but the only problem is that the soft compound rear tyre becomes really prone to punctures when driven on typical indian roads. No wonder almost every fz owner complains about at least 2 punctures in a month. I have spent almost 1000+ money to repair puncture. Worst tyre provide by the compny.

Yamaha fz v3 was working perfectly before given for servicing at sunny motors which is authorised yamaha showroom. After receiving bike engine stops working after 5 kms which is third time it is happened after servicing done sunny motors in anantapur. Everytime they check the bike and return it and same thing happens again.

I have given my bike for regular service as complaint of disk sound and stucked while using the disk, they changed it and they give bike to me, after 3 days there was a complaint heavy sound in chain spokets and i gave my my bike in the showroom and resolved it and gave my bike back

When i was giving my bike in the showroom my tank panel every thing is good

But, i came to know that eventually i was cleaning my bike my left tank panel broken and it was happend while servicing the bike.

Thank you,
Customer

I own a yamaha fzs v3 from 19th february, 2019.
I have final free servicing in lockdown period.
I have completed that on time. But that day they were unable to check my fi due to their connectivity issue in system, and ask me to come after few days to check that fi.
Today i went to the baruipur autostar yamaha.
I haven't got any issue with my odometer console.
But after servicing, it was displaying error.
I have complained to service manager but he didn't pay heed to my complain.
He should be guilty, i have given them my bike in good condition but they somehow did something wrong to my bike and now they are not ready to take that responsibility.