Yamaha Motor India Complaints & Reviews

Hi,

I have bought yamaha fasicno on nov 2018, i used to do all my service regularly in the adithiya yamaha service center coimbatore, tamilnadu india.

On the month of may i have came to notice a knocking sound in the engine when i took it for a service they said engine oil is low. My question is i do a periodic service properly in the same service center from the day 1. How will it become low before completing the next mentioned service date or kilometers. They said we need to work on the engine level on next service.

After that service i haven't driven the only 1000kms or less when i tried checking the engine oil level i has gone to very low state.

Are these authorized services center of yours do a proper service or they just do wash clean and provide the vehicle like it was serviced..

Even after proper service till 43000 kms+ in this 1 year 8 months i'm facing problem with the vehicle is this how you manufacture a product or its worth less service technicians. Now i have engine problem with knocking sound. We trust your brand and bought this product but i never thought i will get a worst experience lost my 75 thousand rupees hard earned money in yamaha

I have booked yahama fzs 32 days ago now i want to cancel it but dealer told me that they will charge me 500rs as a cancellation fee. But yahama has no cancellation fee and it gives full refund. I have given 3060 rs at time of booking.

Saluto rx cluch pleth 06 bar bekar ho gayi... Big problems in u r bike. Plz.. Help mi

Hi team,

I have purchased on october month not today date called 10th october'2019. When i purchased on that time there was a offer. Requesting you to check records and then revert accordingly.
Even called up your support team so called customer service. There was a advisor name was ranjitkumar. He didn't gave proper response. When i tried to talk with superior person he didn't transfer the call as well he put call on hold approximate 08:00 mintues too long hold. The call duration was 48:00 minutes i don't understand why he put me on hold too long. He didn't allow me to speak with any one of the supervisor. He said there is no supervisor available. I believe in working hours there was atleast one supervisor available on floor. Even some where he was on rude over the call. Is this way to handle your valuable customer.

My concern was when i get my rider jacket. When? Where?
Requesting you to give me proper resolution. The advisor said that yamaha team called up so many times but i didn't respond. Its not possible i have call records no one called up me didn't receive any of call from you guys. If you want i will share you my calls records.

I want rider jacket. When i purchased i was eligible. I'm not goona let it go.

Request you to get be back with proper update.

Regards,
Sandeep yadav.

Hi team,

I have purchased bike (Mt 15 lv) from yamaha on october'2019 not now a days. When i purchased on that time there was a special offer for rider jacket still not received.
Even called up your support team so called customer service. There was a advisor name was ranjitkumar. He didn't gave proper response. When i tried to talk with superior person he didn't transfer the call as well he put call on hold approximate 08:00 mintues too long hold. The call duration was 48:00 minutes i don't understand why he put me on hold too long. He didn't allow me to speak with any one of the supervisor. He said there is no supervisor available. I believe in working hours there was atleast one supervisor available on floor. Even some where he was on rude over the call. Is this way to handle your valuable customer.

My concern was when i get my rider jacket. When? Where?
Requesting you to give me proper resolution. The advisor said that yamaha team called up so many times but i didn't respond. Its not possible i have call records no one called up me didn't receive any of call from you guys. If you want i will share you my calls records.

I want that rider jacket. When i purchased i was eligible. I'm not goona let it go.

Regards,
Sandeep yadav.

Iam owning yamaha r15 v3.0 bs4 vehicle.

Some metal parts, front & rear discs got rusted. And vehicle is not starting after some months, as it was parked for a period of time because of this lock down. Batteries gone down and could not see the front speedometer switching on, even though i tried removing my fuse and fixing it again by myself. And i have completed only 3 free services provided by your side and have informed about the rusting problems in the discs & parts (In the 3rd free service) to the authorized service centre (Ss motors, hosur). I have raised a complaint in yamaha official webite (https://www.yamaha-motor-india.com/contact-us.html) too. Hope to get solution for all these problems. Thank you.

The overall guard related complaint was given to service century 15 days a go but till not getting any kind of response from there end, within a month few rust spots appeared on the new overall guard i have shared few pictures of it with them also visited physically also & now today while i am returning back home from my office suddenly in the middle of the road i heard a noise & stopped my scooty &saw that the back portion of the guard was hanging on the indicator lights the both side nuts were dislocated. Now i am very much harsh that a company like yamaha taking to much time for resolving a small customers issue.
I hope will resolve my issue as soon as possible..& replace the same.

Waiting for your positive response..

Dear Team,
Need your support...
I have completed my 4 servicing in our PW Auto Yamaha showroom Jalna but they haven't updated in our system.now I have a problem of selfmoter damage and the manager is demand me for rupees 2000/- still my 5 th servicing is pending so why should I pay for it?

I bought yamaha fzs bike by march-2020, up to today (28.07.2020) i have ride over 2000 kms only. With in a 6 months and with in 2000 kms front shock absorber oil seal damaged and oil leak.

Even my bike is in under warranty.

When i approach yamaha authorised service centre they not respond about warranty claim, they said, it should payment service and you should pay around 1000rs (Pair).

Now, what should i do. All over yamaha service very worse service and worse consumer respond

Dear sir my bike yamah sz rr, one gear was damaged due to continuous long run. And now i am unable to find the spare from last 2 months. I have contacted in sundargarh, jharsuguda, sambalpur and balangir show room in odisha. But every one is denying to supply reasoning the covid 19.

Yamaha customer care is not responding properly.
Please help me.

Recently had a bike servicing and opted debit card transaction as mode of payment and they charged me tax amount generated for card transactions. While i asked them they said we are charging this from every customer but no one complained. I said its not right to take extra amount/ tax amount from customers as per rbi guidelines. You will be punishable if you violate these. Then the manager satirically said will you drag us to court.

Hello i purchased a motorbike from glory enterprises before 15 days, they delivered me a bike which is completely second hand. I got it handed over after running more than 1000 km. At the time of purchasing they did not allow me to start the engine, they delivered me the bike at my hometown after i paid to them. The bike was not fully new, i did not get leg guard at the time of purchasing, though it is important part that every shop provides at the time of purchasing. The price was 120500/- and the dealer repeatedly took money from us for delivering the bike. The behavior of the staff is also very bad. One of the staffs did harassment with a lady of my family. Please give us a new bike as quick as possible and solve our problems, otherwise we will take big steps forward.

Vasudha yamaha an authorized service center has been showing heights of irresponsible behavior.
Engine warning light has been showing since my 5th service (Vehicle purchased in 2015) and since then whenever i have given it for repair they have left the issue unresolved and very pathetic workshop staff. Very laid back and no respect for customer. The service manager here is the most pathetic of all who doesnot know to identify vehicle issue and suggest customer properly
Always on mobile and doesnot even look at customer
My issue finally today has been identified as faulty rr unit which by the way is covered in the extended warranty i purchased. Now these people are not willing to even service my vehicle because i have extended warranty and they cannot charge me.
They have sent back the vehicle without repair and stated that even if warranty please pay the amount or we wont repair

DATE: 23/07/2020
Complain Information Point
Yamaha motor pvt.ltd
DEAR Sir or Madam,
I’m writing to express my strong dissatisfaction with customer service provided by
the National Auto Agencies, THAZHEPPALAM. My name is AMAL.T and I’m a BS4 MT-15 owner.
My issue is regarding second service of my motorcycle which was on 22th of April.
While I visited your service center on that provided day, I was unable to service my bike because
service center was closed because of Lockdown & this Pandemic issue. And I tried to contact them
but was unable to get them on line. And they haven’t even informed or contacted me via text
message or any mails about the next scheduled date for service. At the time of second service my
motorcycle has done 750KMS.
In this time the lockdown and the pandemic spread have been increased in my
locality that I was forced not to visit my service center. And this took me to the third service which
was on this month, and now my motorcycle has covered 861KMS. I again visited National Auto Agency
and got to know gloomy story that my motorcycle’s warranty would be restricted as I was unable to
do my second service. I don’t know why they didn’t contacted me to inform such an important
concern, they should have to inform customers about re-scheduled service date or warranty
restriction issues.
So concluding my kind heart request is need not to get my second service back but just
need to safe keep my warranty until it ends, I hope you understand my consideration on such
pandemic issues around my locality.
You can contact me via:
Email : [protected]@gmail.com

I buy a r15v3 abs in January 4th and today 6th months are passed away and I still dont get the vehicle number please do something

I purchased yamaha mt 15 from himgiri krishna nagar showroom on dated[protected]. bike is already used and back tire is already worn out. I complaint many time in showroom but no action taken by them.

Sir
In july 2019 i purchase a bike yamaha fzs v3, but recently i met with an accident in may, 2020. On 12 june, 2020 i send the bike to shree balaji motors there they didn't provide any receiving, but promised me that the bike will be serviced within 15 days but still after so many fake promises they are still unable to provide me bike. Also the behavior of two persons named mr shubham (Owner) and mr abhinav (Manager) is very disappointing. Mr shubham just making false promises on more than 7 occasions and mr abhinav is so arrogant that he is not even pickup my call, sir kindly look into the matter as on writing this today is 16th july 2020 it is already more than a month late

The complaint ios regarding my service issues.As the company says that the bike has five free services without labour cost.I had completed three services and my fourth service had been cancelled due to covid 19 and kilometer has been passed.Now the fifth has been taken.At this time they are charging extra amount tthan the normal service.They are assigning labour charge etc...so please take this query as serious and rectify it as soon as possible

Yamaha arjun motors which is in new sayyaji rao road bamboo bazaar mysore service manager whose name is jagadish is behaving with customer as we are slave of him for the enquiry of 3rd free service, due to lockdown we didn`t make to do on time when we visited the showroom the service manager was very rash and said to claim 4th service which is in next month august i am very disapponted with the service provided and behavior of the staff i request all yamaha users not to go arjun motors wherever it is thank you.

Syed jabeer
+91-[protected]

After first service engine oil light below